Sara is very helpful, and she really helped us to upgrade the ring, if any of my besties asking me where to get the rings they will be the only choice I am giving.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We met Sandeep when we choose my engagement and wedding ring ...we have returned to have matching necklace and earings ...fabulous service designed just what I wanted...looking forward to wearing the... Se mer
I've purchased many items from Marlows over the years. The quality of the jewellery is excellent and the customer service is outstanding. Sara really knows her stuff. She assisted with my engageme... Se mer
My engagement ring and wedding ring were purchased from Marlows. Leighanne gave brilliant advice and help to us. She is very knowledgeable and her customer service is impeccable. Just popped in t... Se mer
Företagsinformation
Skrivet av företaget
The Marlow family have been trading in Birmingham's popular and famous Jewellery Quarter for over three generations. First established as a high quality jewellery manufacturer and wholesaler, the family naturally developed into one of the UK's leading luxury certified diamond specialists. With over 150 years of combined staff experience under one roof, rest assured the adivse customers get will be practical and honest. Our reach of customers extend to diamond and jewellery investors, dealers, wholesalers and consumers across the UK, Middle East and Europe.
Kontaktuppgifter
46 Warstone Lane, B18 6JJ, Birmingham, Storbritannien
- 01212364415
- hello@marlows-diamonds.co.uk
- www.marlows-diamonds.co.uk
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I can’t thank Kay enough for all of her…
I can’t thank Kay enough for all of her help. She was amazing from the offset and really thoughtful throughout our time at Marlows. I would highly recommend visiting her and Marlow as the level of customer support is second to none.
Great experience
Lovely store, really helpful and talked through the whole experience! Really recommended! 5*
I've purchased many items from Marlows…
I've purchased many items from Marlows over the years.
The quality of the jewellery is excellent and the customer service is outstanding.
Sara really knows her stuff. She assisted with my engagement ring two years ago and my wedding ring today. She knew exactly what I wanted both times and couldn't have been more helpful in getting everything custom made/altered to perfection.
I highly recommend Marlows and in particular Sara if you are looking for jewellery for the special occasions in your life.
It is our third ring from Marlows
It is our third ring from Marlows. The service is excellent and the choice is wonderful. There is no pressure but a lot of support. Kay is very knowledgeable and incredibly helpful. We highly recommend to all.
As usual I received outstanding service…
As usual I received outstanding service from Kay. Clearly an expert in her field. I’ve purchsed an engagement ring, 2 wedding rings, eternity ring, earrings - all platinum diamond.
The latest purchase was a 1carrat earring which i was very nervous about (big ears, 54 etc.)
Kay was very helpful and not pressuring me to buy. I’m happy with my purchase but needed it altering. Kay worked with me & posted the earring back to me free of charge. Every member of staff I’ve dealt with knows their stuff.
Highy recommended
Lovely service
Lovely service, Mariann serviced us and such a lovely lady
Sarah made us feel comfortable and at…
Sarah made us feel comfortable and at ease. Explained everything slowly and in detail, listened to our needs and gave us the perfect engagement ring.
Absolutely fantastic customer service
Absolutely fantastic customer service, so many jewellery shops to choose from but the service i got when I came in to purchase the engagement ring I had to come back to see the same lady called kay when it was time to get the wedding ring. You should be proud to have such a lovely person working for you.
Kay was brilliant from start to finish
Kay was brilliant from start to finish. She was patient working out the style to negotiating on a budget that worked for us. I recommend coming here for rings, you will 100% be looked after!
Marlow’s is the best place
Marlow’s is the best place. We have been coming her for the last 11 years and there are so many reason… expert advice from Kay and the team, fair price, honest and trust worthy. The jewellery quarter can be a daunting place but Marlow’s is a safe pair of hands!
Amazing service
Amazing service. Sara was really helpful! Would 100% recommend
Excellent personable experience
Kay was knowledge, friendly, personable and very experienced. We purchased 4 items and couldnt have been happier with the buying experience and choice of stock. Would recommend and we will be back for future purchases.
We came to Marlow’s on a recommendation…
We came to Marlow’s on a recommendation from a friend and it was absolutely the right thing to do. Kay was brilliant. Happy to explain everything so I clearly understand the choices being made with no pushing in either. I can’t speak highly enough of the whole experience. Even the air conditioning was spot on! Would happily recommend to others.
Excellent customer service
Outstanding customer service, tailored to our needs
I have had a wonderful experience…
I have had a wonderful experience getting my engagement and wedding ring at Marlow's. All staff were so lovely and friendly and Kay helped me to choose a wedding ring that I loved. Originally I didn't like the shape of the wedding ring and Kay was so helpful. She helped me to decide on a way in which my engagement ring could be adjusted to fit my wedding band beautifully. This change was free of charge and completely within 2 days which was so helpful! I have loved this experience and my rings are beautiful!
Excellent experience with Kay
Excellent experience with Kay at Marlows. From start to finish, she was professional, friendly, and incredibly helpful. Thanks again
Carmen listened to exactly what we…
Carmen listened to exactly what we wanted and went above and beyond. I couldn’t be happier with the ring - highly recommend Marlows
I walked in to get my ring cleaned
I walked in to get my ring cleaned. Initially they needed to see paperwork but seeing as I came impromptu and was hoping to get it clean immediately, they decided to check my ring to see if it was purchased from them and went ahead to clean it. 10 mins and it’s all clean and shiny again! Grateful for their good service today.
Custom Engagement Ring
Such wonderful quick personalised service. Our engagement ring was beautifully custom made and was exactly what we needed.
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