Maleskin Omdömen 

The email doesn’t work - the phone is full. I never got my refund despite posting back.

I ordered over 3 weeks ago. No shipping details on the website still. I have emailed 3 times without reply.

I have ordered in the past from Maleskin and although orders are incredibly slow they have arrived and I’ve been pleased. However this time nothing came. Their customer service is as slow as their deliveries and although, eventually, they did offer a refund that too was too slow and I went through my bank to get my money refunded. Unfortunately I would advise not to use, it would that they are now financially in trouble and you risk losing your money.

As others have suggested, this company is a straightforward scam. They don't supply goods, don't refund and won't reply to any emails. You will be giving your money away. Avoid!!!

‼️DO NOT BUY FROM MALESKIN‼️
An absolute SCAM! DON'T BE FOOLED!
- They take your money for products they don't stock
- They do not deliver after you wait for re-stock
- They do not reply to repeated emails or phonecalls
- Their customer service is non-existent
- They NEVER REFUND!
‼️DON'T TAKE THE RISK WITH YOUR MONEY‼️

Placed an order on 19th November which was a Xmas present, still haven't recieved the product a month later. Not replied to my emails asking for a delivery date. Do not use!

My order made in November has never been received. My emails regarding updates/refund have been ignored. No communication since placing the order.
My dispute had to be opened via my bank. I would NOT recommend this company. AVOID at all costs and use a reputable/known establishment. The few pounds you think you'll save does not materialise!

Very poor I will definitely not order from this company again. Put in an order for travel size products as going away - not received for over 3 weeks, emailed to cancel at 2 1/2 week but this was ignored. Then received 3 of the items the following week- one without the lid. On the enclosed order form it did say 2 were to be refunded - this hasn t happened over 10 days later. Returned the 3 items received a sone faulty and no confidence in the company or product.,still waiting for refund lets see ……… BUYER BEWARE

Ordered some Patrick’s shampoo & conditioner; I think a total of 4.

Delays in them getting to me.
Chased & had to follow up again via email after not hearing from anyone.
Then some reassurance & advising of manufacturing delays.
When they arrived the container seemed
faulty/broken, leaking liquid.

Contacted Patrick’s & they advised I needed to speak to MALESKIN as they are not an official retailer of the brand.

Two emails sent so far, going back to the 19th of November & no reply.

bought 2 products a month later only received one

Been using this company for several months now to order my Medik8 products. Always have good deals and goods have always arrived on time

Great Customer service. Cheapest price I found online for item I wanted and then they reduced it a little bit more. What's not to like. Fast secure delivery by Royal mail tracked too. Excellent company all round.

Unfortunately, I wouldn’t recommend. Ordered a product some days ago, received a very detailed email the morning after ordering claiming the product had been discontinued and this had been the first time this has happened with this specific supplier, was offered an alternative product via a link but the link did not work, responded by thanking them for the detailed response but politely requested a refund, to which no refund was processed followed by no response to a further 3 emails.
Bizarrely enough checking back on the website a couple of days later the same product which I ordered was discounted on Black Friday sales, even after being told it was discontinued and even today (over 2 weeks later) the product still being advertised on their website.
Have accepted my money is gone, and would advise people to be aware purchasing from this company. Seems like some people have good experiences, but reading various reviews elsewhere, that I am not the first and will not be the last.

Kept me updated and arrived on time
Will use again
I trust this company

Good prices for the products I like (Davines, Medik8) and easy, clear ordering process. Quick, safe delivery. Very happy.

Customer care contacted me to say the product I had ordered has been discontinued, they offered to replace this with a different product that was more expensive and that Moleskin would cover the cost also sending a free gift, I personally believe this is exceptional customer care they also gave me the option that if this product was not suitable I would receive a full refund, this practice needs to be highlighted and I thank the company so much

I had no experience of buying from Maleskin before; they came up on a Google search and sounded good. I look for smaller suppliers as a rule and avoid Amazon completely. I was delighted my faith was rewarded with a speedy delivery, good packaging and a lovely card. Would use again for sure. 🙂

I ordered UK lash serum as it was a cheaper price than anywhere else, it was delivered quickly and the product was great!

Great company to deal with, never had any problems, straightforward. Would recommend

I’ve ordered twice from this company and both times got great service. The Brickell products I buy for my husband are his favourite face and body creams, great scent and last for ages,