Maldronhotels Omdömen 

Disgustingly greedy. Find an alternative, if you’re able.

Cheating lying gets, I've seen the cancelations for Manchester when people have already booked that clash with the forthcoming Oasis concerts next year, & you canceled them all and relisted at a much higher price you robbing dogs

Booked Maldron Hotels for an upcoming concert a while ago, as we got closer to the concert date the hotel decided to cancel my booking and relist it online at 3x the price, citing technical/system errors.

Completely fraudulent and illegal.
Do not book here.

Having stayed previously at the Belfast international airport hotel when we had a bad experience we decided to try again and we could not believe the difference on this visit the staff were excellent the room was excellent and the breakfast was great the selection of food available was good the service was great I really enjoyed it and without hesitation we would gladly return to the hotel 👍👍

Maldron Hotel Newcastle. We stayed here as a party of 6 with 3 rooms. The hotel is fantastically placed right in the heart of the city, with hundreds of bars and restaurants on your doorstep. The customer service was exceptional from Victoria in particular and I would highly recommend anyone visiting Newcastle to stay in this hotel. We will be back again that's for sure 😁😊

Arrive at the hotel Belfast international airport reception staff great ❗ after that downhill 2 of the bar staff were Very good and friendly 👍 I and several people asked for the televisions to be turned up just a little so we could hear the commentary on the Euro football only to be confronted by I believe was the bar manager saying this is not a sports bar this a hotel bar and it's company policy not to turn up the television above 15 on the screen the so called ambient music was louder than that all in the bar asked and given a definite no so quite a few got drinks and went off to their rooms to watch the game however a comment was made relating to them game then rest of the bar staff felt embarrassed by the the reaction of this bar person not great customer service also whenever standing at bar drinking direct from a bottle of water and not using a glass in front of customers says it all oh I am not a buddy we are clients paying good money 😡 this person needs customer service training ❗❗ bar food very poorly presented and overpriced even I could cook better chips end of the bag came to mind and bread stale and warmed up chef what chef ❗😄 bedroom nice one dirty pillow changed when I told reception and ironing board and iron was brought whenever requested the bed it's self has seen better days overall not great value for the money we paid including food and drinks over 200 pounds

No customer service at all, not even a bad one just for the sake of having some. I've sent 3 emails already just to be ignored.
Apparently they spent all the money on those bad ads you see around and now there's nothing left to hire people to answer it's customers.

The food at the Limerick Maldron hotel is the worst hotel food i have had in 3 years of travelling.

They wipe down the cultery and hand it back out.. OMG

I have literally laughed at this all night. Shame I ate here!!

I booked this hotel in Dublin and they charged €1 on my card as pre authorization check. Few days later I had to cancel the booking within the terms and conditions but they kept the €1.
They told me it'll take 5-10 working days (from 26/4/24) and today 16/5/24 I still haven't received anything. They're making excuse after excuse and I'm wasting time for 1 euro!!!
This is causing stress and anxiety and I will never use Booking.com or this hotel in future!

Great food, wonderful staff such as TJ and Jaydee. Our children had a great time, excellent pool and leisure centre. Great location as well.

A good experience every time. Thank you to all the staf at Maldron Limerick. Its always a pleasant experience.

Maldron Tallaght
Had a lovely meal at the grain & grill, the waiter Jordon went above and beyond.

if you are a disabled person that needs to have a carer to assist you. Expect to oay double at the Maldron Fonsbury Park.

On Tuesday, 21st March 2023 I booked a room (via Booking.com) for a one-night stay at the Maldron Hotel Newlands Cross in Dublin on Christmas Day in preparation to heading to Dublin Airport on Saint Stephen's Day (Boxing Day). On Wednesday, 13th December I rang the aforementioned hotel to enquire what time the bar was scheduled to close on the night of the stay. Needless to say, I was flabbergasted to learn that not only was the bar not open... neither was the hotel. The rep acknowledged that she could see my booking was indeed legitimately registered and went on - following speaking with her manager - to book me into a sister hotel in the Dublin City suburb of Tallaght (further away from where we needed to be prior to our flight to the USA). To our dismay, during the check in process at this alternative dwelling, my wife and I quickly learned that the assurance I was given with regard to the bar being open until 22:00 was incorrect. I relayed this information but got a slim insincere apology. We weren't even offered a complimentary breakfast - regardless of us not being in a position to avail of due to our flight itinerary - as a small gesture. To make make matters worse, my wife and I had absolutely no access to onsite food/snacks or liquids as even the vending machine had an "Out of Order" notice displayed. The final insult was on our way to reception to check out, the reply to a "Good Morning" from both my wife and I was "Good Morning Sir".

Rooms on second floor booked 2 family adjacent when checked in our rooms were separated.
Rooms were not the cleanest very dusty with a musky smell, with stains on the carpet, room seemed outdated. Requested new towels and toilet roll, had to go down to reception to get them myself. I understood it was Christmas time with reduced hours and staff so why charge more.. for the high price it was a big standard stay here. Premier Inn is better than the Maldron.
Breakfast was breakfast nothing to write home about. I would book the the hotel down the road.
Staff that were working were lovely very polite.. shame the hotel isn't
Outdated needs updating, save yourself some money and book the premier inn

Staff checked us in. No problem. Went to room on first floor. Room not clean. Mattress needed replacing. Curtains didn't close. Lot of noise (mid afternoon). Adults swearing. Children banging on our door. Went to reception. Reassured that the noise was from a wedding party from the previous night and would be leaving shortly. Asked to be moved to quiet room at least. Reassured that room would be quiet. In Dublin for gymnastics comp with my 10 year old daughter. Back to room 10pm. Music blaring from event room until 12.45 am. Called reception multiple times no answer. Eventually music stopped. 9am next morning pool open for guests. Arrived 9.10. 9.25 asked to move as pool lanes for lessons. Water babies in other section. Breakfast was nice. Hotel needs big upgrade, New cleaning staff, and needs to warn guests that there are late night events right beside the bedrooms. This one night no sleep experience cost 172 euro. Never again

Ok so I stayed here with family. My sister put a small bag I had with pearls in it in safe along with our pass ports in safe. The next day we removed passports while we sight seeing in London. That evening we did not replace them. Consequently the pearls in morning were left behind. We were told the maid would check and then rooms were rechecked everyday a second time. Apparently that was true because they said they did not find them. Which if checked they would have been. So as far as I’m concerned they did not do their jobs or staff stole them. When I asked to speak to manager the had someone else call me instead! I am very upset these were given to my mother by my father then to me!

Enjoyable and comfortable stay

Maldron Seven sisters rd Overpriced average hotel! We asked the receptionist to book a taxi at a precise time, she failed to do so despite asking 3x times making my family late for the theatre. Breakfast was a joke! 2 phone calls to ask where our room service was and the breakfast arrived 30 mins late! Cold, missing many items and no GF food as I had been asked about dietary requirements but apparently that means omitting what constitutes a normal cooked breakfast! No drink, toast, yogurt etc. for my son and due to the breakfast late arrival this then had a knock on effect for the rest of the day! Rooms are small and cramped with no extras which you would expect for this price range. I complained to the receptionist about all the above and she had absolutely nothing to say not even 'sorry'!!!! I have messages the hotel directly with no reply!!!

Apart from the air-conditioner auto turned off more than 3 times a night (double checked that it’s not because of any timer issue), the reception service is disappointing. When we arrived, only one receptionist (‘Receptionist A’) was there, but she just gave us a glance then kept talking over the phone even we stood right in front of her for more than 5 minutes. While we were waiting her to finish her call, there was another receptionist (‘Receptionist B’) coming out from a staff room with her supervisor, showing how she re-organised the reception area to her supervisor. Both of them obviously saw us standing in front of the reception desk waiting to be served, but again we’re being completely ignored. After quite a while, there was finally another receptionist (‘Receptionist C’) showed up and helped us to check in.

Yet, while Receptionist C was assisting us to use the self-service check-in counter, Receptionist B disturbed us and asked Receptionist C to do some other thing. Receptionist C told B that she was serving us and will do it afterwards. Receptionist B then said ‘Yes, I mean after you finished’. If this is something not that urgent, why can’t Receptionist B talked to Receptionist C after we finished the check-in process (which will just take around 1-2 minutes)?

I personally think the way their receptionist treat their customers is not professional. I do not mind to wait long, I was just hoping that they can give me a smile or eye contact to show that they know we are waiting and will come to us soon. Disappointingly, I just felt being ignored like air until Receptionist C comes.

The next day when I checked out, I’ve been waiting for more than 15 minutes just because Receptionist A is again on a call, Receptionist B keep chitchatting with the other customers about fish and her travel /eating experience regardless we are in the queue for a while already.

May be my bad experience just an exceptional case but I will not recommend this hotel nor any hotels under this group to any of my friends as I think their staff training obviously not enough and the unexpected long waiting time may delay their travel schedule / appointment with others.