First time using Magic trips so was a little cautious. Steven was very helpful, thoroughly explained our trip and was extremely helpful explaining the transfer options. This trip is part of my 50th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is my first time booking with Magictrips so there is always an air of apprehension however Greg was excellent!! He ensured that all my requirements were met. He was extremely thorough to ensure a... Se mer
There was a spelling mistake on two of our passengers boarding passes. I contacted Magic Trips Customer Service and Blessina Jetti , Senior Admin Assistant very swiftly dealt with it by contacting the... Se mer
This was my first time booking with magictrips and I was slightly cautious but I needed have been. Greg was amazing and provided different options to ensure I got the best trip. Will definitely use a... Se mer
Företagsinformation
- Resebyrå
- också i
- Söksida för resor
Skrivet av företaget
Book holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports and airlines. Pick from All Inclusive, Half Board, Self Catering or Bed and Breakfast, Small and Friendly hotels through to 5 star deluxe resorts, City Breaks, Beach getaways or Luxurious Long Haul - but no matter what you choose you will experience the same high level of Customer Service that we pride ourselves on. You can book with confidence as all our hotels and flight deals are fully financially protected We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusive deals for last minute bookings. We have over 35 years of travel experience so give us a call and let us find you the perfect getaway
Kontaktuppgifter
Courtenay House, Pynes Hill, EX2 5AZ, exeter, Storbritannien
- 020 3474 3075
- enquiries@magictrips.com
- www.magictrips.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I booked my first holiday with Jacqui…
I booked my first holiday with Jacqui through Blue Sea Holidays earlier this year. Jacqui was polite and professional, as I was not sure about where I wanted to go Jacqui provided some excellent suggestions, I went with this and the holiday was amazing, I received value for money and the accommodation was excellent. I was so pleased I went back to Jacqui and she she provided me with another great deal.
5 star service from morgan
Always had an amazing service from morgan.
He's the one when it comes to finding you a great deal.
Will definitely recommend 100%
Once again Excellent Sevice Revd From Morgan @magic trips
We wouldn’t go anywhere else for our holidays.......Just dial Magic trips and ask for Morgan..
This is my 4th booking with Blue Sea…
This is my 4th booking with Blue Sea Hoildays and honestly have nothing but great things to say. I personally book with a member of the team called Morgan, what a fantastic person, a delight to handle any of my bookings who also gives me confidence to come back to book all my holidays . I have recommended Morgan to all my family/ friends for their next hoilday !!
Egypt- hurghada
I have just booked a holiday with blue sea holidays and it was a really smooth process. Gerald was brilliant from start to finish, he sorted my quote out for a very reasonable price. He explained everything and got it all booked in no time, I'm really happy and will be using there services again for our next holiday.
After booking with Dana for the past 3…
After booking with Dana for the past 3 years and always had great service we have now had our 1st 2 bookings with Molly and to be fair the standard of care and helpfulness is top notch !! Would recommend to everyone !!
Blessina Jetti was very helpful and…
Blessina Jetti was very helpful and always prompt with the reply.
Blessina Jetti was very responsive in…
Blessina Jetti was very responsive in dealing with some issues we had with our upcoming holiday. She has been been extremely prompt and helpful!
Morgan my the best advisor ever
Morgan my the best advisor ever! He is so helpful, I was so fussy client but he always makes my wishes come true! Morgan! All my holidays were the best with you!Thank you’re all the best ever friendly person who I know! Recommend Morgan !!!!
I rang to add extra luggage allowance…
I rang to add extra luggage allowance to my holiday.
Paul was very polite and helpful.
He waited on the call until I completed the steps I needed to do .
Very patient a pleasure to speak to.
Thank you
Helpful, informative & efficient.
We have used Blue Sea Holidays for a number of years now & we have always found them to be courteous and accommodating. This time around we have been assisted by Blessina Jetti who helped us clear up a minor issue with our reservation. We continue use this company because we prefer to be able to speak to someone on the phone who can offer us tips and advice on our chosen holiday, as opposed to booking holidays online.
We would highly recommend this company.
ANDY BREWER IS A THIEF
I joined Blue Sea Holidays in May 2025 under a commission-based agreement directly with Andy Brewer, the Managing Director. From the beginning, I was promised a specific commission percentage to be paid monthly. Despite delivering results and fulfilling my end of the agreement, I was never paid.
After several months of chasing payments, I was forced to resign. I was then told my pending dues would be cleared in September 2025. That date has now passed, and instead of payment, I received a vague email from Andy claiming the company is not financially stable and cannot honour the agreed compensation.
I am not the only one. I personally know of two other agents who have faced the same treatment within the last year. This seems to be a recurring pattern — hiring people, making false payment promises, and then refusing to pay after the work is done.
This behavior is completely unethical and unprofessional. I strongly urge anyone considering working for Blue Sea Holidays or under Andy Brewer to think twice. Protect your time, your skills, and your livelihood.
#AVOID#AVOID#SCAMMER#THIEF#ROBBING MONEY OF PEOPLE
DO NOT BOOK ANY HOLIDAYS WITH THIS COMPANY AS THEY ARE SCAMMERS AND HAVE SET TARGETS FOR PROFITS FOR THE AGENTS, THEY ALSO SAVE THE CARD DETAILS GIVEN TO THEM
Resolved within 24 hours
Once Blessina Jetti had established I was insistent that the luggage was booked on the initial booking. The initial booking conversation was reviewed promptly and the luggage applied to our booking within 24 hours.
Very Good
Experienced and helpful staff.
Specialy Mr Paul was very kind person who can understand customer need.
I appreciated the timely manner in…
I appreciated the timely manner in which my query was handled. Maggie Hart was polite and friendly on the phone and helped me resolve the issues I was having. I have been booking my holidays with Blue Sea Holidays for almost 5 years now and I keep coming back. The team are very helpful, the price is reasonable and the holidays are great.
Very helpful
I rang the admin team as I was having problems checking in my flights. Maggie was really helpful going through this step by step so at least I was able to get my boarding passes. Really appreciated her help.
Easy
It was a great experience booking with blue sea holidays. The agents which ours was called Morgan who was available to communicate most of the time which helps us non technology users to always have a person at hand to help with any issues. It was quick and easy. Got the job done in one phone call.
following a sleepless night because I…
following a sleepless night because I had messed up by not downloading the return boarding pass I was greatly relieved when Maggie Hart sent the whole set of boarding passes the very first thing in the morning after Maggie saw my panic e mail
Any problems ask to speak to Morgan 👌👌👌👏👏👏👏
I would just like to think blue seas for putting me on to Morgan who went out of his way to sort my problems out and took time to explain everything to me he is a top class guy and if anyone in your company deverse credit that has to b Morgan I will b telling everyone I no to book thought Morgan top man
A mostly manual process with unresolved disputes
I asked in online chat if they price match. They responded that they do, but it would be easier to discuss on the phone. I was hoping to book online so I could double check all the details etc but I relented. Between the original quote they sent and me placing the order, the price went up because of "currency fluctuations" so they weren't able to price match after all.
I paid using a credit card and got some emails from the company with the booking details. I also got flight details from the airline but these were forwarded by Blue Sea Holidays, not sent directly by the airline. The agent then asked me to log in to the airline portal and change the contact details to use my email and phone number. It seems they used their own contact details to make the booking, and it was up to me to update them which seems very unprofessional.
After the booking, I had some queries but the agent was no longer responsive to my whatsapp messages - before I paid he was responding within minutes. This was another red flag.
The original quote included an airport transfer, but the final order did not. When queried, they said I had asked the agent to remove the transfer. I had not - I asked for the price difference between private and shared transfer, then asked the agent to remove the private transfer and revert to the originally quoted shared transfer. They claim they have a call recording to prove their version of events but will not provide me with the recording unless I pay £15. This is illegal under UK GDPR and I have filed a complaint with the ICO.
All in all, a terrible experience. A very manual process where I had to chase the company for the information I needed via multiple whatsapp messages and emails. I would not recommend this company if you're looking for a smooth, online booking.
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