My dog has been on Luna food for quite a while now, I wouldn’t change it but I have tried her on a couple of other food that she didn’t like, she never turns her nose up at Luna food and it’s so han... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrible customer service. My room mate recommended this for my dog as he uses it for his. They have cancelled my order without notice, I have had to call them for a terribly rude woman to answer... Se mer
Luna and me is a trustworthy brand in my house since I got my puppy 8 years ago. The customer service is amazing and they even help with nutritional tips in case you need anything
My Shiba Inu, Tato, is an extremely picky eater and has a very sensitive stomach. We tried many popular raw food brands, but they either gave him diarrhoea or he refused to eat them unless I added... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We plan, portion, package & deliver. All you do is thaw and feed. 5/5 All About Dog Food. Most Ethical Pet Food Suppliers 2019. Recyclable Packaging. Individual Portions. No Mess, No Fuss, No Waste. Raw Feeding Made Easy.
Kontaktuppgifter
North Mills Road, DT6 3BE, Bridport, Storbritannien
- 01308 420300
- hello@lunaandme.com
- www.lunaandme.com
4,5
Utmärkt
668 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fandabbledoubledozy
Easy to order - lots of choice - excellent description and information on all the choices - My first order and the dogs love all the meals - chose the gentle essentials 72 box patties and they are brilliant easy to defrost on subscription won't be long till my next delivery - great pricing too so happy I found Luna
2 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Dear Janice,
Thank you for your excellent 5-star review.
We are so pleased to hear that your dog's transition to LUNA & me has been so successful and that you are benefiting from the ultimate convenience of our pre-portioned 100g patties!
Your positive review means the world to us, and we are delighted to have you as part of the LUNA & me family! 🤍
If you ever need any help or advice, please never hesitate to get in touch. We are always here! 🐾️
Perfect cat food!
I've been feeding my cats Luna and Me for years and they absolutely adore it. My eldest cat is 17 years old and thriving. Our vet is always amazed at her condition. She has very slight arthritis in her hips and that's all. She is desperate for her meals every day and always leaves a licked-clean plate!
2 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Dear Amy,
Thank you for sharing your feedback with us! Your lovely words have made our day!
It makes us so happy to hear that your cats are still wolfing down their LUNA & me with as much enthusiasm as when you first tried us! 🤍
We look forward to continuing to provide them all with the best food and treats for many more years to come. Please remember, if you ever need any further support, don't hesitate to contact us. We are always here for you and your fur-family! 🐾️
My cats love the food
My cats love the food,good communication when I've needed to contact them,also handy portion sizes
20 november 2024
Omdöme utan inbjudan
Svar från LUNA & me
Hello Melanie,
Thank you for taking the time to share your incredible feedback!
At LUNA & me we pride ourselves on delivering exceptional products, delivery and customer service, and it's so wonderful to know that your experience reflects our commitment.
Your positive feedback means the world to us and we are so pleased to hear that your cherished cats are loving their LUNA & me! We look forward to continuing to provide them with the very best food and treats for many more years to come! 🐾️
Svar från LUNA & me
Hello Julie,
Thank you so much for your lovely review!
We are delighted to hear your cat is loving their LUNA & me 🐾🤍
Fantastic food
Fantastic food , both my dogs love Luna and me.
They never leave anything in their bowls and are very fit and healthy on it .
Fast delivery and very good customer service .
31 januari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hello Julie,
Thank you for taking the time to share your fantastic feedback with us. You have made our day!
At LUNA & me, we pride ourselves on delivering excellent customer service, and it's fantastic that your experience reflects our commitment. 🤍
Julie, we would like to take this opportunity to thank you for your steadfast loyalty to LUNA & me; we are truly delighted to have had the privilege of feeding your cherished dogs since July 2020.
We look forward to continuing to provide them with the very best food and treats for many more years to come! 🐾
Our dogs love Luna & me!
Our dogs absolutely love Luna & me food! As soon as we started them on the Puppy Power Patties, their hair and coat drastically improved. They both look forward to meal times due to their love for the patties. We find it to be excellent quality at affordable prices. The delivery is quick and stored well so that it can be quickly transferred to our freezer. Would highly recommend!
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Dear Alex,
Thank you for taking the time to share your wonderful 5-star* review!
We are so thrilled to hear that your dogs love our recipes and that they are thriving on a LUNA & me diet! 🤍
We look forward to continuing to bring you and your cherished pups the very best food and treats each time for many more years to come. 🐾
My cats love the luna and me range
My cats love the luna and me range. They offer an affordable raw meat cat food and come in convenient patties which are super easy to portion. Defrosts quickly overnight and can recycle the containers. Next day delivery and can save by subscribing to repeat orders. I love the variety boxes they do or you can pick your own flavours depending on what meat your cat loves.
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hello Michelle,
Thank you so much for your wonderful review!
We are delighted your cats love their LUNA & me meals. We are also thrilled to hear that you are enjoying the convenience of our pre-portioned Patties, On Repeat orders and Grab 'N' Go Variety Boxes 🐾📦
My kittens love Luna and me
My kittens love Luna and me, they’re usually super picky and won’t eat the same brand for more than a month! We’ve been consistently feeding Luna and me for over 5 months now 🥳
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hello Ayesha,
Thank you for your excellent 5-star review!
Your positive feedback means the world to us and we are so glad to hear that your lovely kittens are now thriving on our recipes!
Please remember, if you ever need any further help, please don't hesitate to contact us; we are always here! 🤍
Luna & me best of the best cat food!
Luna & me best of the best cat food! Feeding raw food since my naked boy (Sphynx) was a kitten and he absolutely loves rabbit patties! He is in perfect health! Also customer service always on top! Thank you all!
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Dear Gabriele,
Thank you for your review!
At LUNA & me, we pride ourselves on delivering excellent customer service, and it's so lovely to hear that your experience reflects our commitment.
We are so delighted to hear that your cherished Sphynx is loving his LUNA & me and even more glad that he is thriving on our recipes! 🐾️
Your positive feedback means the world to us, and we look forward to continuing to provide you and your cherished cat with the best food for many more years to come! 🤍
Great quality and easy to feed!
My cat loves this food and it's so convenient with the individual patties that defrost quickly. You can also schedule your delivery easily to arrive on a convinent day.
27 januari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hello Chloe,
Thank you for your lovely words.
We are delighted to hear that your cats love their LUNA & me and that you have benefitted from the convenience of our pre-portioned 100g patties 🐾️.
Your positive feedback means the world to us, and you being part of our LUNA & me Family is so very important! 🤍
Great easy food for cats
I’ve been using Luna and Me for my cat since we brought her home in Aug 23. My cat absolutely loves it! Particularly since becoming an adult cat, she enjoys having the mix of flavours available in the variety box. Super easy to defrost too. Would highly recommend as great pet food, full of good nutrition.
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Dear Lauren,
Thank you for your lovely words!
We are so thrilled to hear that your lovely cat is enjoying all our LUNA & me recipes and that you have benefitted from the convenience of our pre-portioned 100g patties 🐾️.
Your fantastic feedback means the world to us! 🤍
An easy transition, no more bad tummy!
Making the swap to Luna & Me was such a good move. My cat had no issues transitioning, and is far more active, interested in food and having much healthier poos. Its been nearly 2 years and she's never had an upset stomach since then. The delivery is extremely swift, and packaged safely. Overall, the meat is obviously fantastic quality, its far better for your cats gut culture, they have lots of variety and its easy to portion out.
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hello Emily,
Thank you for taking the time to share your excellent feedback with us! You have made our day!
It's so wonderful to hear that your lovely cat is enjoying her LUNA & me meals and that she is so happy and healthy!
Your positive review means the world to us, and we are delighted to have you as part of the LUNA & me family! 🤍
If you ever need any help or advice, please never hesitate to get in touch. We are always here! 🐾️
Great company Great food
Great company, ordering was very easy, delivery was quick and arrived on time, product was well packaged and still frozen. The food was nice and fresh, in perfect portions and my cat loves it! 😸
16 januari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Dear Angela,
Thank you for your excellent review.
I can see from your account that this was your first order with us! A huge welcome to the LUNA & me family! 🤍
We are so pleased to hear that your cat has taken to LUNA & me and that your transition has been so successful! 🐾️
We pride ourselves on delivering exceptional products and delivery, and it's so lovely to hear that your experience reflects our commitment. You have made our day!
Please remember, if you ever need any help or further advice, we are always here to help and support you!
Good Company
I've been ordering with 'Luna & me' for about 6 months and so far they are a fantastic company.
Fast dispatch and unlike a lot of online pet food recently, you don't have to sign up for a subscription, but the option for reoccurring orders is available for a cut down price.
Really convenient raw both serving and storing. Cats love it and they have a great selection of proteins available to cycle
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hello Roisin,
Thank you for taking the time to share your excellent 5 star review! We really appreciate it!
Your positive feedback means the world to us and we are so pleased to hear that your cherished cats are loving their LUNA & me! 🤍
We look forward to continuing to provide them with the very best food and treats for many more years to come! 🐾️
Fabulous dog food and treats!
Fabulous dog food and treats!! Always arrives on time and well packaged. My senior dog loves Luna and me!
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Dear Lauren,
Thank you for sharing your review! You have made our day!
Lauren, we would like to take this opportunity to thank you for your steadfast loyalty to LUNA & me; we are truly delighted to have had the privilege of feeding your wonderful pup since November 2021. 🐾
At LUNA & me, we pride ourselves on delivering excellent products and packaging, and it's so lovely to hear that your experience reflects our commitment.
Please remember, if you ever need anything, we are always here for you and your fur-family! 🤍
Great cat food
Great cat food. My cats love it, their coats are in beautiful condition and you can see how healthy and happy they are.
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hello Tilly,
Thank you so much for your lovely review!
We are thrilled to hear your cats are thriving on LUNA & me. We look forward to continuing to provide you and your cats with the very best food and treats for many more years to come. 🐾
Our Oskar really likes this food
Our Oskar really likes this food, which is nicely packaged for easy use and also easy to defrost. Very pleased all round.
17 januari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hello Mike,
Thank you for your brilliant review!
We are thrilled to hear Oskar is enjoying LUNA & me and that you are pleased with our services.
We look forward to continuing to bring you and Oskar the very best food & treats each time for many more years to come 🐾💙
Great quality food
Great quality food, the dogs and cat love it! Best value for money. Website is not the easiest to use on mobile, but customer service is great with quick replies
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hello Matthew,
Thank you for taking the time to write your 5-star review, you feedback is really appreciated!
We are thrilled to hear both your dogs and cat are loving LUNA & me. We pride ourselves on delivering exceptional services, and it's so great to know that your experience reflects our commitment.
We look forward to continuing to bring you and your beloved pets the very best food and treats each time for many years to come. 🐾
A raw that doesn’t go to start slop…
A raw that doesn’t go to slop which my dogs do not like. As having toy breed dogs the portions are easier to thaw and the dogs are thriving
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Dear Angela,
Thank you for taking the time to share your fantastic review!
We are so thrilled to hear that your cherished dogs are enjoying all our LUNA & me recipes and that you have benefitted from the convenience of our pre-portioned 100g patties 🐾️.
Your fantastic feedback means the world to us, and we look forward to continuing to provide your pups with the best food and treats for many years to come. 🤍
We have been subscribing to Luna for 3…
We have been subscribing to Luna for 3 years and have always been impressed by the service. No fuss no drama delivered on time, well packed. A great natural product that our boys adore. We Highly recommend ⭐️ ⭐️⭐️⭐️⭐️ Luna and me
1 februari 2025
Omdöme utan inbjudan
Svar från LUNA & me
Hello Lynn,
Thank you for taking the time to share your excellent 5* review with us. You have made our day!
We pride ourselves on delivering exceptional products and services, and it's so great to know that your experience reflects our commitment. 🤍
Your positive feedback means so much to us, and your continued support means the world! 🐾
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