AVOID. This "company" is nothing but a SCAM. I placed an order, 2 weeks later, I still hadn't heard anything so I emailed. I got a basic reply saying "your order has been handed over to the courier... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just received my slade glasses from low cost glasses and they are perfect. I honestly cannot praise this company enough and nick jay sorted my issue out for me very promptly honestly you will not be d... Se mer
Two week wait but so worth it, my husband is thrilled with his glasses received this morning ( Raymond Wadcock) I ordered them for him, he didn't know i had but had email saying they were delivering... Se mer
Against all odds — and apparently against my better judgment — I decided to give your low-cost glasses another try after the spectacularly disappointing service I received last time. And here I a... Se mer
Företagsinformation
Skrivet av företaget
Eyeglasses Direct is built for people who want quality eyewear without confusing pricing, hidden extras, and high street stress. We make buying glasses simple. Choose a frame you love, add your prescription, pick the lens options that match your lifestyle, and order online in minutes, with clear guidance and support throughout. We focus on what matters most: comfort, clarity, and value. Whether you need everyday prescription glasses, blue light lenses for screen heavy days, or premium varifocals for smooth vision at different distances, we are here to deliver a complete, reliable solution at an affordable price. Our collection is designed around modern styles and practical wearability, with lightweight frames, comfortable fits, and lens choices that suit real life. What makes Eyeglasses Direct different is how straightforward we keep everything. We do not believe in confusing promotions or surprise add ons that appear at checkout. We aim to offer transparent pricing, easy ordering, and consistent quality, supported by a team that genuinely helps customers choose the right fit, size, and lens type the first time. Our customers choose us because they want eyewear that feels good, looks great, and performs day to day, whether it is for work, commuting, driving, studying, or weekend plans. And because we know glasses are essential, we take service seriously: clear communication, dependable order processing, and responsive support if you need help before or after ordering. With Eyeglasses Direct, you get a smooth online experience, modern eyewear options, and pricing that makes sense. Quality glasses delivered direct to you.
Kontaktuppgifter
Unit 143406, 13 Freeland Park, Wareham Road, Poole, Dorset, , BH16 6FH, Dorset, Storbritannien
- 0161 694 7366
- info@eyeglassdirect.co.uk
- www.lowcostglasses.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 9 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The prettiest glasses I've had and…
The prettiest glasses I've had and I've got lots of years wearing them, also at an amazing price thank you
Great prices
Great prices, superb selection to choose from and excellent communication.
Excellent value, well worth buying
I bought frames only and it was perfect and lovely. The design is top notch and the frames look great, even better than the brand names designer frames that I have. Thanks, I will be visiting your site again for more selections.
Good Quality and Good Value
I had some problems with the web site when entering my prescription details but the glasses are of good quality and good value for money.
The glasses they made were.not …
The glasses they made were.not suitable as they made me lose my balance when I told them about this problem they were very unhelpful .They offered to remake the glasses but l would have to pay the original price again.I would not use this company again
Poor customer service
Poor customer service, also they won’t give you a refund even if they have made your lenses wrong. However, to fix them they will charge you more. Despite the nice frames they have. The company is poor, I would avoid.
Great Service and Glasses
Excellent service, high quality frames and lenses! Exceptionally good value! Very pleased, thank you 😊
Very pleased
Very easy to order good selection and I took the option of quick delivery but it still was very good value
Great service problem with my order was…
Great service problem with my order was solved with no fuss and dealt with very quickly . Thank you low cost Glasses for an excellent service.
the glasses received were awful your …
the glasses received were awful your engineers made a complete hash of them nobody could see out of them they had put a prism in both pairs and i only wanted reading glasses they did not even let me send them back as I had to pay and I am 92years old and can not afford it even the optician was amazed , , the reading glasses did not need prisms. i was not even offered cheap reading glasses 1 pr, Maureen
Yet another good experience with LCG
Yet another good experience with LCG. They're quick, attentive with a huge choice and the price is good too.
Great service
Great service, clear instructions on the website, speedy delivery with updates, very pleased with my new glasses and keenly priced as well, many thanks.
varifocals which were useless
Made me some varifocals which were useless except for distance vision intermediate and close up were no good at all I complained to them and they re-made them but the second pair were even worse than the the 1st ones so it took about 2 months to just waste a lot of money they are ok for ordinary distance glasses but not varifocals but they used to be okay before they shut down a few years ago I think somebody else must have bought the name and re opened the business
Excellent service
Excellent service, recommended by a family member and very pleased with my glasses. Will be purchasing a couple of 'spares' soon! Thank you
First time using this company
First time using this company. I was very impressed with the quality & price of my glasses. Communication with the team was excellent. I made a mistake on colour of frame & to get it changed was no problem.
I most certainly would recommend low cost glasses to my family & friends.
Great glasses and great customer service
I ordered varifocals from Low Cost Glasses in December 2024. I was a bit daunted about ordering online, although the option to virtually “try on” different frames was very helpful. I’m very grateful to the customer service staff who checked my prescription and who were prompt and patient in responding to my questions. The glasses arrived within a couple of weeks and are perfect and excellent value for money, especially as I needed to upgrade the lenses due to the strength of my prescription. I’d definitely order again in the future.
Very happy eyes
Arrived three weeks after I ordered my new distance and reading glasses both are excellent. They perfect my vision after having two cataracts done. Very happy with these, particularly considering the price. I have just ordered to more pairs with different frames.
Extremely poor customer service
Ordered a pair of varifocals, took ages to arrive. It has some flaws in lenses, and I cannot wear these glasses continuously for more than an hour being poorly designed, though I ordered their premium range . I am a regular user of varifocals glasses. Raised this issue with LCG customer service and even after the laps of many weeks, no response from them as yet. Avoid this company at all costs.
SLOW Production and Delivery
Promises of reasonable delivery time comprehensively broken. Wow! Is this really happening in the ultra-advanced high-tech UK?
Ordered on the 6th of December and registered on their website as "In production," almost immediately. Was that a lie? It is now the 22nd of December - and the status is unchanged.
Is there usually a rush on glasses for Christmas, or is this an inept company? Perhaps I should order my Santa glasses for next year...
Bought a pair but within 3 months the…
Bought a pair but within 3 months the arm came off. I thought maybe it was a one off so ordered a second pair. The same happened again within 3 months.Was informed that I couldn’t not get a refund as been 3 months or slightly over. They only broke on the 3rd month-maybe faulty/design fault. I got offed 40% off for a pair which I am declining. Really disappointed. I ordered the glasses as was hoping to save cash compared to other places and no have to pay put £50 for repairs somewhere else. Avoid at all costs. I will not order from here again, rip off.
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