I ordered a ring and it is perfect and was well packaged. My only issue was that I ordered it late July and I had to contact Customer Service to find out when it would be shipped. It arrived August 10... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This was one of the worst shopping experiences I’ve ever had. Not only do they not answer the phones but I believe the calls are outsourced and the reps all appear clueless about the orders or product... Se mer
Shipping took FOREVER due to customs. BUT their customer service was on the ball, often answering emails within minutes. Definitely recommend, but patience is a must. My item took about a month to arr... Se mer
The dress is so beautiful ,, But it was way to small,, I almost cried,,, but Lord and Taylor sent me a return label and it will be taken to UPS today because of the holiday,, If dress ever is returned... Se mer
Företagsinformation
Skrivet av företaget
For almost 200 years, we've known Lord & Taylor to be iconic, resilient and deeply rooted in heritage. What began as a dry goods business in New York City in 1824 by Samuel Lord was etched in America’s history as the country’s first ever department store. Lord & Taylor was acquired by The Saadia Group and reintroduced to the world as a digital collective in April 2021. Your favorite brands — both old and new, the signature white glove service, and everything else you love about Lord & Taylor is back, better than ever.
Kontaktuppgifter
3,5
Medel
938 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Long wait for shipping, but A+ customer service
Shipping took FOREVER due to customs. BUT their customer service was on the ball, often answering emails within minutes. Definitely recommend, but patience is a must. My item took about a month to arrive, but they gave me a significant discount to make it right.
8 maj 2026
Omdöme utan inbjudan
Thank you so much 🙏🏻
12 juni 2026
Omdöme utan inbjudan
I received my order (Gucci Shoes) much…
I received my order (Gucci Shoes) much earlier than expected. The package was professionally wrapped and the shoes were exactly what I ordered and expected.
5 juni 2026
Omdöme utan inbjudan
Delivery was fine
Delivery was fine. The pearl necklace is beautiful. I was a bit disappointed on the size of the alexandrite. The photo made it look larger than it is. Overall it’s still beautiful.
2 juni 2026
Omdöme utan inbjudan
The dress is so beautiful ,
The dress is so beautiful ,, But it was way to small,, I almost cried,,, but Lord and Taylor sent me a return label and it will be taken to UPS today because of the holiday,, If dress ever is returned in the larger size ,, I will again purchase this dress,, I hated to give it up,, but just to small... Thank you Lord and Taylor for being so kind to me.
23 maj 2026
Omdöme utan inbjudan
Sunglasses came in perfect condition…
Sunglasses came in perfect condition also came faster than estimated time.
23 maj 2026
Omdöme utan inbjudan
Great Quality and Speedy Delivery
My items arrived super fast and the quality was outstanding! Was able to get both at a reduced price which was also important.
21 maj 2026
Omdöme utan inbjudan
Fast delivery and great quality items
2 maj 2026
Omdöme utan inbjudan
Managed to get a very sought after pair…
Managed to get a very sought after pair of canvas common projects to replace the ones I bought 10 years ago. Couldn’t be happier. Product is unique, so price is the price. Delivery time and shipping options all on par
1 maj 2026
Omdöme utan inbjudan
Amazing
Amazing, I finally got the MiuMiu sunglasses I've been wanting but they were discontinued and I found them through here they are amazing quality it took a little longer, but that’s OK. I’m in love with my sunglasses thanks.
30 april 2026
Omdöme utan inbjudan
Golden Goose Ball star
Golden Goose Ball star. Delivery took longer than expected but happy with purchase.
20 mars 2026
Omdöme utan inbjudan
I ordered online
I ordered online. My order came in a great timely manner. I love my designer look. Lord and Taylor delivered great service!
19 mars 2026
Omdöme utan inbjudan
My experience was perfect I received my…
My experience was perfect I received my order within 3 days from ordering. My order was in perfect condition and the package was thoroughly secured. I will definitely order from this company again.
3 mars 2026
Omdöme utan inbjudan
DO NOT ORDER FROM HERE
DO NOT ORDER FROM HERE! After they filed bankruptcy and were bought by another company to turn this store into an e-commerce store, the service is terrible. The reputation is no longer. I ordered a pair of sunglasses 18 days ago and it still hasn't shipped - it's still showing as "processing." You can not chat a live person and I keep getting the same automated response via their customer service email stating my "item is currently in transit to their fulfillment center. Once it arrives and has been through inspection, my order will be shipped and I will receive a shipping notification." How do you expect to sell luxury goods and have terrible shipping? Every other known department store ships within a week. Never will I ever purchase from Lord & Taylor again!
9 mars 2026
Omdöme utan inbjudan
It was a great experience
It was a great experience. I received my shoes on time and I received what I ordered.
25 februari 2026
Omdöme utan inbjudan
Terrible
Terrible, I ordered a Versace watch (RED COLOR) and received a BLACK color. How can you make that mistake...at such price!!! It did arrive fast, I got charged to return it and now customer service is not answering at all...Terrible
11 februari 2026
Omdöme utan inbjudan
I am happy with my purchase
I am happy with my purchase, but it took longer than expected to arrive.
11 februari 2026
Omdöme utan inbjudan
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