Contracts are very misleading. They do not arrange the service despite the machines being on lease. Then when you have a problem they come up with ridiculous quotes to "renew" the warranty bec... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was tasked with finding a coffee machine for our new coffee shop at school. After having a bad experience with another company I landed upon Logic vending who appeared to have everything we needed t... Se mer
The best supply company I've come across since I started business. They really sorted us out with our coffee machine. Enough beans for a good few months, along with take out cups, stirrers and s... Se mer
Företaget har svarat
Hi Logic Vending, I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out! For those challenging faults he approached with an inv... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av kaffebryggare
- Kaffeautomat
- Kaffegrossist
- Leverantör av glassutrustning
- Leverantör av varuautomater
Informationen kommer från olika externa källor
Are you looking to lease, rent or buy a commercial coffee machine or other professional catering equipment? If so contact us now to learn how we can help.
Kontaktuppgifter
Roydon Road, SG12 8HG, Stanstead Abbotts, Storbritannien
- info@logicvending.co.uk
- www.logicvending.co.uk
4,4
Utmärkt
190 omdömen
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andra tittade också på
Excellent service from start to finish
Thanks to the Steve and the team at Logic Vending for sorting our coffee machine at such short notice. Excellent service from start to finish.
18 november 2025
Omdöme utan inbjudan
Contracts are very misleading
Contracts are very misleading. They do not arrange the service despite the machines being on lease. Then when you have a problem they come up with ridiculous quotes to "renew" the warranty because the service wasnt completed. As a company if I leased someone a machine the service would be booked in by me.
They seem to pluck prices out of thin air - one minute its another £1600 then you argue and its £500 then they come back and say its now £900.
Save yourself the hassle and buy a machine - that way you will just pay for the repairs when needed and not be locked into a contract and help over a barrel with finger in the wind prices.
Thousands to get out of contracts on machines that dont work.
Won`t be using them again.
20 november 2025
Omdöme utan inbjudan
Easy to re-order
11 november 2025
Really good quickly delivered!
4 oktober 2025
Excellent customer service
I was tasked with finding a coffee machine for our new coffee shop at school. After having a bad experience with another company I landed upon Logic vending who appeared to have everything we needed to set-up our little venue. What a fantastic company from first email to purchase to installation it was a dream to deal with them, special shout out to Hannah for guiding us through the process and for being so obliging. Also we have just had training on the machine by a delightful engineer (sorry didn't catch his name) who taught us everything we needed to know. Thanks again Logic Vending, I look forward to buying your products to keep us stocked up.
1 oktober 2025
Omdöme utan inbjudan
Great company, great service. Very happy!
Excellent company and very happy with our machine. Hannah provided us with great advice regarding which machine was suitable for us, and kept us informed at every step of the process. I would highly recommend using Logic and thank you to Hannah for all your help!
3 augusti 2025
Omdöme utan inbjudan
Svar från Logic Vending
Thanks for your kind review and your comments about Hannah, which will be forwarded on.
Having dealt with this company for 10…
Having dealt with this company for 10 years I can say that the service has nosedived. My latest contract has been a nightmare,machine keeps breaking which I am then charged to repair. Charged twice for the same fault-not fixed the first time. Finally gave up and used backup machine. Now having decided that as I’m paying over £200 per month and am locked into contract for 2 more years I gave in and payed for another repair. Waited to hear when that would be-nothing. Despite 3 emails requesting a date heard nothing. Finally phoned to be told that an appointment was organised then cancelled-all without my knowledge. Now I’m having to pay an extra £1000 per year to cover repair costs.WILL NOT BE RENEWING MY CONTRACT.
20 augusti 2025
Omdöme utan inbjudan
Im surprised that my order it’s over…
Im surprised that my order it’s over £100 and you still charge for shipping I found it bit greedy
3 augusti 2025
Svar från Logic Vending
We're sorry to hear your frustration regarding the shipping charge. We’ve tried reaching out to discuss this directly but haven’t been able to get through.
While we do offer free shipping on certain promotions, not all orders qualify automatically. That said, we appreciate your feedback and will review our policy. If you'd like to speak further, we're happy to help.
Easy to place orders.
13 juni 2025
We had a problem with a DPD delivery.
We had a problem with a DPD delivery.
The issue was sorted out quickly and efficiently.
Logic vending are very reliable and always helpful.
28 maj 2025
Great piece of kit
Great piece of kit but would have liked some barista training to go along side.
9 april 2025
Always speedy with delivery and great…
Always speedy with delivery and great attention to detail!
3 mars 2025
Warning - Stay away.
Horrible company. They promised the world when they are trying to get your business but then send out machines that don’t work. Their staff are rude and struggle with basic customer service. Warning - stay away.
15 januari 2025
Omdöme utan inbjudan
Svar från Logic Vending
Thank you for your feedback. We are sorry to hear about your dissatisfaction and take your concerns seriously.
Upon reviewing your case thoroughly, we can confirm that the issue with your machine stems from a lack of regular maintenance, as highlighted by the manufacturer’s engineer during their visit. The machine’s internal data showed cleaning and descaling had not been performed as recommended (cleaned 3 times in 5000 drinks). Regular maintenance is crucial to ensure proper functionality, and this information was provided during installation.
We understand you may feel differently about the matter, and while we strive to resolve issues amicably, we must respectfully note that our staff members have been subjected to rude and personal comments in your communications. We value constructive dialogue and kindly ask that all future interactions remain professional so we can work together to find the best possible resolution.
If you wish to discuss this further, we encourage you to contact our management team directly.
Svar från Logic Vending
Thanks for your comments
great engineer service!
Hi Logic Vending,
I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out!
For those challenging faults he approached with an investigative mind and always found a fix.
He would never leave a fault incomplete. You have a reliable and technically smart engineer in your team.
Best regards,
Tim
18 oktober 2024
Omdöme utan inbjudan
Svar från Logic Vending
Thanks for your lovely comments which have been passed on to Mo.
Thank you Logic Vending for providing a…
Thank you Logic Vending for providing a Saturday repair service so we could keep trading. Great service from Mo the engineer who resolved the issue with determination!
23 november 2024
Omdöme utan inbjudan
Website is easy to uses
Website is easy to uses, quick order process and quick delivery.
15 november 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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