LK Bennett Omdömen 

LK Bennet is great for occasion wear. The quality is very good and the sales are amazing

I rediscovered LK Bennett after a few years of shopping elsewhere. The dress I purchased is beautiful it fits perfectly and the fabric is luxurious. I was very happy with the online ordering process and the delivery was quick and on schedule. Having considered all the positives of my purchase I do feel that the clothes are expensive and only affordable for special occasions. I waited for the sale to make my purchase and just hoped it was still available in my size.

Very swift service. Lovely item true to the picture.

I bought a pair of trousers in the sale - original price was £230, to collect in store. They went missing for a while but when they eventually arrived in store, they were crumpled and screwed up in a bag, looking like a donation to a jumble sale. I have taken them to the tailor for alteration to the length and pressing. I would have liked my purchase to be treated with more care, either placed on a hanger or carefully wrapped.

Easy to navigate online purchase.tracked and efficient delivery

No one replied to my email, submitted via help page. I received my parcel but no one bothered replying to my query about VAT for Guernsey.

Unfortunately you choose to use Evri, I have not had the order, I would strongly recommend you change courier company, apologies for low mark.

The ladies in the Chester shop are always more than willing to help in putting together an outfit - I feel they go out of their way to make sure everything matches.

When Evri damaged my order from LK Bennett beyond repair, LK Bennett immediately dispatched a replacement item. Customer services were courteous and efficient. The black cardigan in question is of an excellent quality and will be a used addition to my wardrobe.

Clear website and very good delivery. Clothes and shoes accurately described and I’m really pleased

Beautiful products perfect from order to receiving

Great quality shoes and great quick service

Delivery went well and staff pleasant as always

The quality was rubbish especially for the amount I was paying! The button holes were already fraying when they arrived new (I wouldn’t even expect that level of poor quality from a cheaper store) and because I paid with Apple Pay they wouldn’t let me return it at a shop so now I have to pay £4.95 to post it back to them?? Absolute garbage

I wish I had read some of the reviews before ordering from this company. Both items ordered in last 2 weeks reduced items , both were out of stock I was informed ( after paying ) I’m told refund on its way , it appears no postage refunded! Constantly tried to telephone , cut off or recorded message , e mailed them , obviously didn’t read said refund on way, no mention postage , in stock now full price ! I won’t order again

I was finally informed my package had gone missing. I was further informed I would be refunded. I received a refund for the missing item but not the postage. I order two items -I am later told one is out of sock and the other item is lost and 12 days later and I am still responsible for the postage. I would never shop with LK Bennett again!

11 days and my item has still not shipped. Customer services have been polite and helpful but 11 days is not acceptable after taking a customer's money.

I have been buying L.K. Bennett for years it’s timeless I often buy several pairs of the same shoe.
Love it, also the accessories are quite charming,

From not being able to find on line what I wanted to going into Kingston and the lady there finding the bag I wanted in another store and then receiving it with in 2 days . Brilliant service from start to finish

My item never arrived and customer service is practically non existent

I spent over £1000 on an order. I only received 1 item from the order with no update as to when anything else was coming

I contacted customer services and they told me “don't worry it’s coming” a week later I contacted them again to ask for details of when it was coming only for them to tell me it some of it been delivered (with no delivery confirmation and no sign of the delivery) and that the rest of the order would be cancelled as “they couldn’t locate it”

I would not recommend LK Bennett