LK Bennett Omdömen 

I ordered two pairs of shoes to collect at store. I was notified the shoes had been delivered and my husband went to the store to collect. He was only given one pair and after a few calls and email to chase up I was informed that the shoes were returned and that if I wanted them I would have to order again despite having already paid for them! Not great customer service when I complained about this. Didn’t seem to care but possibly because the email is answered by a bot!

Beautiful handbag for my holiday

I wasn’t impressed with the delay in delivering the dress l ordered by delivery people. The dress was lovely.

Good Postage, email comms are the only two things one would expect when shopping online and neither was sufficient. No clarity on separate parcels, no consistency on packaging, no comms on order process or shipment. I once shopped from a fraduelent website by mistake, even they provided more info than LK bennett on online order.

Order acknowledged within minutes, good track of parcel and delivery

The blouse looked lovely online and very feminine. However when I tried it on the neckline didn’t sit well and the sleeves weren’t long enough. I tried undoing the button to extend the ‘V’ neckline but that didn’t make any difference to the way it sat on me. I was vey disappointed and had to return it.

I ordered 3 shoes but received 2 and an apology for the 3rd one not being available meanwhile at the point of purchase I could add to my cart. Even till now its still available to order.

I still have not received my order despite being told by Dpd over a week ago that they were about to receive it from lk bennet

Because they were a perfect fit very stylish and comfortable.

My order was split into three parcels
I was not kept informed of deliveries of two out of three even though my money has been taken.
I ordered an item that showed in stock twice, money was taken and I was told it was out of stock and I would be refunded

Excellent 👌

I love the shoes!! They are made with high quality materials, they fit true to size and offer exceptional confort.

Zero customer service! How do you get a response from this company?! I have a query regarding LK Bennett borrowed. I ended up speaking to an off shore call centre who were no use whatsoever. I emailed this company last week and still my query has not been resolved.

Obviously this high end company don’t care about their customers!!

Best pair of court shoes ever. Worth every penny.

Well made, great shirt.
Excellent delivery, fast and to the door.
Thank you

LK Bennett’s return link will only let me return one of my items! And they are not replying to their emails so I cannot return my items!! I also paid for one item to be returned via a collected tracked return and I got no email to confirm this and no one arrived to collect the item!

Products arrived promptly. Web site was easy to use.

Lovely sandals, well packed and presented and prompt delivery. Unfortunately for me they were unsuitable but will shop again.

Both tops were really nice but one was a lot smaller than the other despite both being the same size