Lily Comms - Business Communications and IT Solutions Omdömen 

2 117
•
TrustScore 5 av 5

4,9

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Chris was absolutely fabulous today. There were various issues across a few of our staff laptops and he multitasked, working on them simultaneously to get all issued resolved. Super friendly and I... Se mer

Betygsatt 5 av 5 stjärnor

Alex & Richard were amazing. They were polite, professional and very efficient. They put 8 new phones in our office and explained how they worked to each of us. Highly recommend. You both were a credi... Se mer

Betygsatt 5 av 5 stjärnor

Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Se mer

Betygsatt 5 av 5 stjärnor

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Se mer

Företaget har svarat

Företagsinformation

  1. Konferenssamtal
  2. också i
  3. Datorsäkerhet
  4. Molnlagring
  5. Molntjänster
  6. Telefonoperatör
  7. Videokonferenstjänster

Skrivet av företaget

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Skrivet av företaget

At Lily, we provide innovative and cost-effective solutions to SME’s.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 117)

272 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Outstanding Customer Service!

I recently acquired another business and decided to switch our telephony service from the current provider to Lily Comms. The service I received throughout the entire process was outstanding.

From the outset, Euan, my account manager, handled all the arrangements seamlessly and made the transition incredibly straightforward. The engineer, Jason, was professional, knowledgeable, and extremely helpful during the installation.

The aftercare support was equally impressive. Benny went above and beyond to ensure that every change I required was completed before ending the call, which was greatly appreciated.

Well done to everyone at Lily Comms - it’s refreshing to see a company where excellent customer service is clearly at the heart of everything they do.

28 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi,

Thank you for your wonderful review! We're thrilled you received excellent service during your installation.

Please reach out if you need any further assistance, and thanks again for choosing Lily!

Betygsatt 5 av 5 stjärnor

Great quick experience

I had a great experience with the IT support team- Jacob in particular was extremely helpful. He was quick to respond, knowledgeable, and resolved my issue efficiently.

27 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Imogen,

Thank you for taking the time to leave us a 5-star review and your comments regarding Jacob!

Lily

Betygsatt 5 av 5 stjärnor

Brilliant service from Richard and all…

Brilliant service from Richard and all at Lilly comms

27 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hello Anthony,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Betygsatt 5 av 5 stjärnor

Tech Support

Josh is extremely helpful and polite and always solves the problem!

22 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Laura,

We're delighted to hear you're pleased with the service provided by Josh.

Thanks for leaving your review,

Lily

Betygsatt 5 av 5 stjärnor

5 Star ***** Service

Patrice was very knowleable and was able to sort the issues I was having connecting my new laptop to the system

21 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Lynne,

Thank you for taking the time to leave us a 5-star review and your comments regarding Patrice.

Lily

Betygsatt 5 av 5 stjärnor

Richard and Mike were very helpful and…

Richard and Mike were very helpful and informative very efficient at their job. Both were wonderful to have here

21 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Elizabeth,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Betygsatt 5 av 5 stjärnor

Ashley Hodgson from Lily was great

Ashley Hodgson from Lily was absolutely great and really helped me with my laptop - keeping me updated at every stage of the process!

12 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Aisha,

We're delighted to hear you're pleased with the service provided by Ashley!

Thanks for leaving your review,
Lily

Betygsatt 5 av 5 stjärnor

Great and efficient service.

Lily have always provided a great and efficient service to my company.

20 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Lee,

Thank you for your wonderful review!

Please reach out if you need any further assistance, and thanks again for choosing Lily!

Betygsatt 5 av 5 stjärnor

Expert support on a technically complex deployment

We recently worked with Chris Grimes at Lily Comms to deploy Claude Code within a Linux isolated environment across 10 users at DNASTREAM. It wasn't a straightforward implementation — there were real technical challenges along the way — but Chris handled every step with patience, diligence, and a methodical approach that gave us confidence throughout.

The rollout completed successfully and all 10 users are now up and running. Chris communicated clearly at each stage and never cut corners. Exactly the kind of support you want when you're dealing with a technically complex deployment.

Highly recommended!!

14 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Ben,

Thank you for your wonderful review! We're thrilled you received excellent service from Chris during your installation.

We will make sure to pass along your appreciation to him!

Lily

Betygsatt 5 av 5 stjärnor

Thanks Ash

Thanks Ash - efficient and quick

19 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Bally,

We're delighted to hear you're pleased with the service provided by Ash!

Thanks for leaving your review,

Lily

Betygsatt 5 av 5 stjärnor

Hamzah

Hamzah
Super Speedy, knew our system and solved the problem quickly

19 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Becky,

We're delighted to hear you're pleased with the service provided by Hamzah.

Thanks for leaving your review,
Lily

Betygsatt 5 av 5 stjärnor

Fantastic assistance from Ashley

We got in to difficulties having purchased a new phone - I have to say Ashley was fantastic - he calmly talked us though making the necessary changes and adjustments - thank you!!!

18 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi James,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Betygsatt 5 av 5 stjärnor

Saved My Sanity

Ashley Hodgson saved my sanity!
My new iphone managed to delete my business email. Ashley remained calm and when all around was losing the will! He talked me through it and I cannot thank him enough. He saved a new iphone from being thrown out of a window ! He's an absolute star !

18 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi James,

We're delighted to hear you're pleased with the service provided by Ashley.

Thanks for leaving your review,
Lily

Betygsatt 1 av 5 stjärnor

Look elesewhere for IT support

The service received and customer service has been poor, unexpected and inconsistent billing, booked engineers who don't turn up on date and time specified. Would strongly advise to look elsewhere for IT support.

15 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Sarah,

We're sorry to hear of your experience and we are aware that our Customer Success Team have contacted you in relation to the challenges and to reach a full resolution as quickly as possible.

Kind regards,
Lily

Betygsatt 5 av 5 stjärnor

Richard Cavanagh

I spoke to Richard today to set up our WiFi telephones and couldn’t be more impressed. Richard was very professional and patient. He guided me through every step with ease.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Stephanie,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Betygsatt 5 av 5 stjärnor

Excellent Remote Support Service

Andy and Cobi couldnt have been more helpful in the past few weeks supporting me getting back operational with certain aspects that were causing me access issues. Cannot fault them one bit. Excellent remote service that so far cannot be faulted.Thank you guys .

14 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Debbie,

Thank you for taking the time to leave us a 5-star review and your comments regarding Andy and Cobi.

Lily

Betygsatt 5 av 5 stjärnor

Lost Files

Jacob was so helpful and patient. A lot of my important files had disappeared, he manged to find and retrieve them for me and make some disc space.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Betygsatt 5 av 5 stjärnor

Benny was very helpful and solved my…

Benny was very helpful and solved my problem

14 maj 2026
Omdöme utan inbjudan
Logotyp för Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions

Hi Rob,

Thank you for taking the time to leave us a 5-star review and your comments regarding Benny.

Lily

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