Chris was absolutely fabulous today. There were various issues across a few of our staff laptops and he multitasked, working on them simultaneously to get all issued resolved. Super friendly and I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alex & Richard were amazing. They were polite, professional and very efficient. They put 8 new phones in our office and explained how they worked to each of us. Highly recommend. You both were a credi... Se mer
Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Se mer
Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.
Remove the hassle from your business services!
Skrivet av företaget

- At Lily, we provide innovative and cost-effective solutions to SME’s.
Kontaktuppgifter
Global Avenue, Millshaw Business Park, LS11 8PR, Leeds, Storbritannien
- 0343 507 1111
- marketing@lilycomms.co.uk
- www.lilycomms.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Outstanding Customer Service!
I recently acquired another business and decided to switch our telephony service from the current provider to Lily Comms. The service I received throughout the entire process was outstanding.
From the outset, Euan, my account manager, handled all the arrangements seamlessly and made the transition incredibly straightforward. The engineer, Jason, was professional, knowledgeable, and extremely helpful during the installation.
The aftercare support was equally impressive. Benny went above and beyond to ensure that every change I required was completed before ending the call, which was greatly appreciated.
Well done to everyone at Lily Comms - it’s refreshing to see a company where excellent customer service is clearly at the heart of everything they do.

Svar från Lily Comms - Business Communications and IT Solutions
Great quick experience
I had a great experience with the IT support team- Jacob in particular was extremely helpful. He was quick to respond, knowledgeable, and resolved my issue efficiently.

Svar från Lily Comms - Business Communications and IT Solutions
Brilliant service from Richard and all…
Brilliant service from Richard and all at Lilly comms

Svar från Lily Comms - Business Communications and IT Solutions
Deja was amazing fixing our problem

Svar från Lily Comms - Business Communications and IT Solutions
Tech Support
Josh is extremely helpful and polite and always solves the problem!

Svar från Lily Comms - Business Communications and IT Solutions
5 Star ***** Service
Patrice was very knowleable and was able to sort the issues I was having connecting my new laptop to the system

Svar från Lily Comms - Business Communications and IT Solutions
Richard and Mike were very helpful and…
Richard and Mike were very helpful and informative very efficient at their job. Both were wonderful to have here

Svar från Lily Comms - Business Communications and IT Solutions
Ashley Hodgson from Lily was great
Ashley Hodgson from Lily was absolutely great and really helped me with my laptop - keeping me updated at every stage of the process!

Svar från Lily Comms - Business Communications and IT Solutions
Great and efficient service.
Lily have always provided a great and efficient service to my company.

Svar från Lily Comms - Business Communications and IT Solutions
Expert support on a technically complex deployment
We recently worked with Chris Grimes at Lily Comms to deploy Claude Code within a Linux isolated environment across 10 users at DNASTREAM. It wasn't a straightforward implementation — there were real technical challenges along the way — but Chris handled every step with patience, diligence, and a methodical approach that gave us confidence throughout.
The rollout completed successfully and all 10 users are now up and running. Chris communicated clearly at each stage and never cut corners. Exactly the kind of support you want when you're dealing with a technically complex deployment.
Highly recommended!!

Svar från Lily Comms - Business Communications and IT Solutions

Svar från Lily Comms - Business Communications and IT Solutions
Marley was patient and did the job well

Svar från Lily Comms - Business Communications and IT Solutions
Hamzah
Hamzah
Super Speedy, knew our system and solved the problem quickly

Svar från Lily Comms - Business Communications and IT Solutions
Fantastic assistance from Ashley
We got in to difficulties having purchased a new phone - I have to say Ashley was fantastic - he calmly talked us though making the necessary changes and adjustments - thank you!!!

Svar från Lily Comms - Business Communications and IT Solutions
Saved My Sanity
Ashley Hodgson saved my sanity!
My new iphone managed to delete my business email. Ashley remained calm and when all around was losing the will! He talked me through it and I cannot thank him enough. He saved a new iphone from being thrown out of a window ! He's an absolute star !

Svar från Lily Comms - Business Communications and IT Solutions
Look elesewhere for IT support
The service received and customer service has been poor, unexpected and inconsistent billing, booked engineers who don't turn up on date and time specified. Would strongly advise to look elsewhere for IT support.

Svar från Lily Comms - Business Communications and IT Solutions
Richard Cavanagh
I spoke to Richard today to set up our WiFi telephones and couldn’t be more impressed. Richard was very professional and patient. He guided me through every step with ease.

Svar från Lily Comms - Business Communications and IT Solutions
Excellent Remote Support Service
Andy and Cobi couldnt have been more helpful in the past few weeks supporting me getting back operational with certain aspects that were causing me access issues. Cannot fault them one bit. Excellent remote service that so far cannot be faulted.Thank you guys .

Svar från Lily Comms - Business Communications and IT Solutions
Lost Files
Jacob was so helpful and patient. A lot of my important files had disappeared, he manged to find and retrieve them for me and make some disc space.

Svar från Lily Comms - Business Communications and IT Solutions
Benny was very helpful and solved my…
Benny was very helpful and solved my problem

Svar från Lily Comms - Business Communications and IT Solutions
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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