Liberty Leasing & Liberty Finance
Liberty Leasing & Liberty Finance
Made them aware of my vulnerability with sufficient evidence following a late payment. Pre-termination notice was sent, giving 7 days to pay arrears, confirmed I would pay arrears immediately & Liberty terminated with no response to my email before the 7 days was up!
Handling of the situation was poor overall. Customer care is non existent. Liberty had shown no consideration, care or empathy for the serious personal difficulties that I had suffered. They instead caused unnecessary complications & stress, which has ultimately caused my mental state to deteriorate drastically.
I have tried several times to communicate with Liberty, but at no given point have they shown any interest in a solution. It just seems as though they are trying to get the maximum benefit.
A finance company who deals with customers everyday should understand there is a human being behind a business & life happens, life is sometimes challenging. Liberty has made mine considerably more than it already was!
I wouldn’t recommend, and going by the other reviews, not many would.








