I started trading with leveled up society about a month or so ago the very first red flag was when my stop was at $500 or some change and when it hit my stop loss they end up charging me with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would never call Raul Gonzalez a scammer. The reason I gave you people a 4stars is because you waited for me to complete the challenge and congratulated me and then you hit me with a “we regret to i... Se mer
Honestly not the customer experience i was looking for. They changed their broker during my phase 2 challenge and i never got back an account. I sent them the invoice and the credentials but they ca... Se mer
Gianella was great! she resolved my issue very quickly with low to no wait time. I have tried a bunch of firms and one thing I've always had an issue with was the customer service experience, either t... Se mer
Företagsinformation
Om Leveled Up Society
Skrivet av företaget
Kontaktuppgifter
3,3
Medel
1 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fanco provided excellent service
16 augusti 2023
I was helped in a matter of minutes
I was helped in a matter of minutes. Quick and fast.
16 augusti 2023
My First Experience Payout with LUS
I am very grateful to be working with LUS team I just signed the contract and LUS team has already programmed my payout already. LUS team always give me immediate response regarding every issues I have such as KYC verification, signing the contract, missing account credential email, and payday inquiry. LUS gave me a genuine experience in terms of trading wise I really like the trading environment of the prop firm gave me and how they treated the customer as well. Thank LUS team!
17 augusti 2023
Omdöme utan inbjudan
they banned me based on "KYC/AML"
they banned me based on "KYC/AML"
I Did passed my 2 phase challenge I got funded then on my first withdrawal and refund they emailed me saying I violated KYC/AML with any explanation
Don’t buy from these scammers I swear they will scam you in bright daylight.
Here is my account number 88949932
Edit: They even banned my dashboard account after I said I will report them.
They even emailed me a discount code to buy another challenge here’s the code
“LeveledUpSociety”
Edit after Level up society replied. I didn’t do anything that goes against the leveled up society policy you guys just closed my dashboard account my live account and my account never breached you guys closed my account because of KYC. It’s not my first prop firm account I have other accounts with other prop firms as well. Its the same scene as My Forex Funds you guys scamming your customers to fill up your own pockets. Hope that CFTC freeze your accounts as well.
And they don’t even reply back to my email I did sent them a lot of emails but I never got a response from them
11 augusti 2023
Omdöme utan inbjudan
Svar från Leveled Up Society
Dear Elham,
We are sorry to hear about your concerns and the frustration you've experienced regarding your simulated account. After carefully reviewing your account history, it appears that your account was breached due to account management issues. An email was sent to you explaining the details of this action.
We understand that this situation can be disheartening, and we sincerely apologize for any inconvenience it may have caused. To get a comprehensive understanding of the actions taken and the reasons behind them, we kindly request you to please revisit the email you received. It should provide you with further information regarding your account status and the necessary steps moving forward.
We are committed to providing a transparent and supportive simulated trading environment, and we appreciate your patience and cooperation in this matter. If you have any additional questions or require further assistance, please feel free to reach out to our support team. They are here to help and provide any clarification you may need.
Thank you for your understanding, and we wish you the best in your simulated trading endeavors.
Sincerely,
Leveled Up Society Support Team
Once I got paid, they banned me based on "KYC/AML"
Once I got paid, they banned me based on "KYC/AML"
Got my first payout as well as my refund, and 2 weeks thereafter when I requested my second payout, I received an email from support saying they are having some issues with "Deel" (who they use to pay you out). I then queried my payout a couple days later, to which I was told they will inform me once the issue has been resolved. Later that day, I received another email from the "Risk Team" advised that I was banned from using LevelledUp even though I had existing challenges ongoing, without notice nor explanation.
Their reasoning was because I "violated their KYC/AML and account management rules and procedures". They also went on to quote that, "Nefarious activity related to KYC/AML screening is not tolerated at LevelledUp"
I then asked that they elaborate on how I breached these violations they referenced, and to please explain what nefarious activity they have come across on my account that would cause me to violate the account management rules?
I received an email from "Support" suggesting that they have requested the staff to give me a more detailed explanation and they would email me back "soon" with more information.
Immediately after that, I received a "Rate your conversation" email .
Then, NO RESPONSE FOR DAYS
2 days later, I followed up on an update, emphasizing that it is unacceptable that such actions have been taken without sufficient explanation, and when asked for valid reasoning behind their actions, I received absolute no response.
I received an email from "Support" hours later suggesting they "take the security and privacy of our traders very seriously". "Due to security and confidentiality reasons, we are unable to disclose specific details regarding the identified trading behavior that led to our decision".
I don't get it, it is my account and my trading, why am I not allowed to know what has gone on in my own trading account.
PATHETIC is the only word that comes to mind!
Once they saw I was consistently making profits without breaching the "Daily DD" limits, they identified me as a risk to their business profits and wanted me out!
1 word of advice to anyone reading this!
Pay a little more - and go with a known brand! You buy cheap - You get cheap! I learnt the hard way!
7 augusti 2023
Omdöme utan inbjudan
Svar från Leveled Up Society
Dear Daniel,
We want to extend our sincerest apologies for any inconvenience and frustration you've encountered while using our platform. Your feedback is important to us, and we deeply regret any negative experience you may have had.
We understand that receiving your payout followed by the discovery of account management issues and subsequent disablement must have been disheartening. It's certainly not the experience we aim to provide our traders, and we take full responsibility for any shortcomings in this regard.
Please know that the decision to disable an account due to account management issues is made in line with our commitment to maintaining a safe and secure trading environment for all users. While we regret any inconvenience this has caused you, we hope you understand that this step is essential to uphold the integrity of our platform.
We genuinely appreciate your time spent on our platform and the trust you've placed in us. We sincerely wish you the best of luck on your trading journey, whether it be with us or elsewhere. If you have any further questions or would like to discuss your experience in more detail, please don't hesitate to reach out to our customer support team. We're here to assist you and provide clarity on any concerns you may have.
Once again, we apologize for any frustration you've faced and assure you that we're committed to continuous improvement and providing the best possible trading experience for all our users.
Thank you for your understanding.
Best regards,
Leveled Up Society Support Team
Leveledupsociety is one the best prop…
Leveledupsociety is one the best prop firm with low fees but high profits
12 augusti 2023
Svar från Leveled Up Society
Dear Valued Trader,
We greatly appreciate you sharing your feedback regarding the use of magic keys on our platform. We apologize for any inconvenience you may have experienced due to the restriction on this tool.
We understand that convenience and ease of use are essential aspects of any trading platform, and we regret that the restriction on magic keys has caused you frustration. The decision to disallow certain tools or features is often rooted in ensuring a fair and transparent trading environment for all our users.
Please know that our priority is to maintain the integrity and reliability of our trading platform, and this sometimes necessitates certain limitations on tools that could potentially impact the trading experience for our entire community.
We sincerely apologize for any inconvenience you've encountered as a result of this restriction. Your feedback is valuable to us, and we are always looking for ways to enhance our platform while adhering to our commitment to fair trading practices.
If you have any further questions or concerns, or if there's anything else you'd like to discuss, please don't hesitate to reach out to our customer support team. We're here to assist you and provide you with the best possible trading experience.
Once again, we apologize for any frustration you've experienced and appreciate your understanding.
Thank you for choosing Leveled Up Society as your trading platform.
Best regards,
Leveled Up Society Support Team
I had trouble getting access to my…
I had trouble getting access to my account and William emailed me the instructions to gain access. I followed the steps and access my account quickly! thanks great support and very fast response as well!!!
11 augusti 2023
Omdöme utan inbjudan
Claudia really helped me with quick…
Claudia really helped me with quick response time and immediate solution to issue.
11 augusti 2023
Omdöme utan inbjudan
I’m unable to directly select a mt4 …
I’m unable to directly select a mt4 acct without waiting 24 hrs each time it didn’t use to be like that
10 augusti 2023
Svar från Leveled Up Society
Dear Delana,
We appreciate you taking the time to provide feedback about your recent experience with our platform. We apologize for any inconvenience you have faced regarding the MT4 account selection process.
We understand that waiting for 24 hours each time to directly select an MT4 account is not the experience you were accustomed to, and we're genuinely sorry for any frustration this has caused.
To address your concern in a more precise manner, we kindly request that you provide us with additional details about the issue you encountered. If you could send us an email at support@leveledupsociety.com with more specifics about your situation, it would greatly assist us in understanding the problem you faced. Any relevant information, such as the steps you took, the account involved, and the specific error message (if any), will be valuable in our efforts to rectify this issue.
Your input is important to us, and we are committed to ensuring that our platform provides a seamless and user-friendly experience for all our traders. By providing us with more detailed information, you will be helping us take steps towards resolving the problem and preventing similar occurrences in the future.
Once again, we apologize for any inconvenience you have encountered, and we appreciate your patience and cooperation as we work to address this matter. Our customer support team is here to assist you, so please feel free to reach out to us at any time.
Thank you for your feedback and for choosing Leveled Up Society as your trading platform. We look forward to hearing from you and resolving this issue promptly.
Best regards,
Leveled Up Society Support Team
5 star experience for me so far
5 star experience for me so far I must say a special thanks to Gianella for assisting me with a mistake I made during registration fast response time and good communication skills I must say
9 augusti 2023
Omdöme utan inbjudan
Best :d :d :d :d
9 augusti 2023
Omdöme utan inbjudan
yes I appreciate the response but only…
yes I appreciate the response but only through mail I was expecting this very response from the chat box but it was really confusing
7 augusti 2023
They were really quick and super helful
8 augusti 2023
Omdöme utan inbjudan
4 PAYOUTS SO FAR IN THE LAST 2 MONTHS
So far a great experience, After passing the challenge been paid out 4 times so far with no issues. As a new prop firm I hope that Levelled Up Society continues to grow and improve there business.Very happy!
30 juli 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.