Royal Mystique A

Royal Mystique A Omdömen

Produktens stjärnbetyg baseras på det genomsnittliga stjärnbetyget av alla produktens omdömen.


Logotyp för Le Boat

Säljs av Le Boat

www.leboat.com

•

2,1 tn Omdömen

4,7

Informationen på denna sida baseras enbart på produktomdömen skrivna av kunder som handlat på Le Boat och lämnat omdömen via Trustpilot.


Dessa produktegenskaper har lyfts fram

Kundservice

4,9

8 betyg

Läge

4,7

6 betyg

Värde för pengarna

4,1

9 betyg

Kvalitet

4,0

8 betyg

Boende

4,2

9 betyg

Produktinformation

Alla omdömen


Betygsatt 3 av 5 stjärnor

Boat was tired

Upplevelsen ägde rum:
Boende: 4
Kundservice: 4
Läge: 4
Kvalitet: 3
Värde för pengarna: 4
Logotyp för Le Boat

Svar från Le Boat

Thank you for your feedback, Ms. Decrow.

We're sorry to hear that the Royal Mystique A felt tired and did not leave the impression you were hoping for. We know that the comfort and condition of the boat play a big part in enjoying a holiday, so we're disappointed that this was not your experience.

Please be assured that we will share your comments with our base and maintenance teams, as guest feedback like yours helps us identify where improvements are needed.

Thank you again for taking the time to let us know, and we hope we may have the opportunity to welcome you back for a better experience in the future.

Warm regards,
The Le Boat Team

Betygsatt 4 av 5 stjärnor

Fun trip when the sun shone ! Not so nice on cold rainy days I missed my soft padded bed ! The boat bed was hard , the pillows were hard The kitchen area was good !

Boende: 4
Kundservice: 5
Läge: 5
Kvalitet: 4
Värde för pengarna: 4
Betygsatt 5 av 5 stjärnor

We originally booked the Horizon class, but upon closer inspection of the cabins on the website decided to switch to this boat and we were VERY grateful we did! For two couples this boat can’t be beat. The staterooms are huge. Walk around beds, tons of storage and individual AC controls. The boat was in spectacular condition. It looked like a brand new boat inside. Everything worked perfectly. We loved the BBQ on the top deck and cooked some incredible food up there. We are chefs and the kitchen had everything we needs and more. The dishes/pans/etc were great quality. The boat handled well and we easy to dock. If you want space and the feeling of a private yacht, pick this one!

Boende: 5
Kundservice: 5
Läge: 5
Kvalitet: 5
Värde för pengarna: 5
Betygsatt 4 av 5 stjärnor

Nice boat, very spacious common areas, including galley. The aft berth was very spacious, but the V-berth in the bow is very cramped. And for heaven's sake, install some USB charging ports. There are very few 220 V outlets to plug in device chargers. The boat handles well and is easy to handle. Transitioning the helm control from outdoor top deck to inside is very easy and quick.

Boende: 4
Kundservice: 5
Kvalitet: 4
Värde för pengarna: 4
Betygsatt 5 av 5 stjärnor

Lovely boat similar to that which we have used on 6 previous occasions although it was a little tired at this stage of the season. Excellent customer service and location. Sadly the weather was very wet, but not your fault!

Boende: 4
Kundservice: 5
Läge: 5
Kvalitet: 4
Värde för pengarna: 4
Betygsatt 3 av 5 stjärnor

The Royal Mystique is a top drawer vessel. Highly recommended.

Boende: 5
Värde för pengarna: 5
Logotyp för Le Boat

Svar från Le Boat

Dear Tobias

Thank you so much for your kind words about the Royal Mystique—we’re thrilled to hear you found her to be a top-drawer vessel and would recommend her! That means a lot to us.

We also noticed your 3-star rating and would love to understand if there’s anything we could have done to make
your experience even better. Your feedback helps us grow and ensures future guests enjoy an even more seamless journey.

Looking forward to welcoming you aboard again someday!

Nicole T.
Customer service team.

Betygsatt 5 av 5 stjärnor

Any company that rents out expensive machinery to inexperienced operators, especially as it weighs several tons and has no brakes, must be a bit bonkers. You have to accept that the boats will have had a level of wear and tear. Our boat was mechanically sound and in good condition. This layout suits two couples perfectly. The two bedrooms have their own facilities. There’s a well equipped kitchen and a large dining space, plus another space on the fly bridge. Importantly for this route this boat is self sufficient in that it can run its air conditioning from its generator rather than relying on reaching a source of electricity.

Boende: 4
Kundservice: 5
Kvalitet: 4
Värde för pengarna: 4
Betygsatt 5 av 5 stjärnor

super bateau très agréable et spacieux, facile à conduire et bien optimisé

Läge: 4
Boende: 4
Kvalitet: 4
Värde för pengarna: 3
Kundservice: 5
Betygsatt 4 av 5 stjärnor

Die Royal mystic ist ins Alter gekommen, das Preis/Leistungsverhältnis ist für mich unausgewogen. Als Erstfahrer war die Mystic hingegen ideal!

Kundservice: 5
Läge: 5
Värde för pengarna: 4
Kvalitet: 4
Boende: 4
Logotyp för Le Boat

Svar från Le Boat

Lieber Herr Luder,

vielen Dank für Ihr Feedback und dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Es freut uns sehr, dass die Royal Mystique A für Sie als Hausbootneuling ideal war und Sie Ihre erste Erfahrung an Bord genießen konnten. Wir nehmen Ihre Anmerkung zum Prei
s-Leistungs-Verhältnis und zum Alter des Bootes ernst und geben sie gern intern weiter . Wir arbeiten kontinuierlich daran, Komfort und Ausstattung an Bord zu verbessern.

Wir hoffen, Sie bald wieder an Bord begrüßen zu dürfen.

Viele Grüße,

Diana von Le Boat