I ordered a leather jacket on May 11th, today is June 6th and I have not received the jacket. I emailed customer service numerous times, no response. I believed I've been scammed.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Got the original jacket I ordered, unfortunately it was too small- my mistake. Leather jacketz customer service replied to my email very quickly and handled the situation. The size up is on its way an... Se mer
I ordered a leather jacket from Leatherjacketz.com and paid extra for expedited shipping. It’s been weeks, and they haven’t shipped my order or provided any status updates. Their customer service... Se mer
BUYER BEWARE, if I could give this scammer company a big fat ZERO then I would. Customer service is horrible, you can never get anyone on the phone and they would nit cancel my order even though it i... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are thrilled to share that we provide our esteemed customers with nothing but the best products and unparalleled customer service. At our company, customer satisfaction is our topmost priority, and we strive to go above and beyond to meet your expectations. When it comes to our products, we meticulously select and curate a wide range of offerings to ensure that they are of the highest quality. From cutting-edge technology to stylish fashion choices, we have carefully sourced products that cater to diverse needs and preferences. We understand that our customers deserve nothing less than excellence, and we are committed to delivering just that. However, our dedication to customer satisfaction doesn't stop at providing top-notch products. We firmly believe that exceptional customer service is the cornerstone of any successful business. Our team of dedicated professionals is trained to offer personalized assistance, address your inquiries promptly, and provide reliable solutions to any issues you may encounter. We are here to guide you through your purchase journey and ensure that you have a seamless and pleasant experience with us.
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69 omdömen
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Don't waste your money!
Don't waste your money!! Absolute rubbish received, nothing like the picture, not a genuine company.
9 maj 2023
Omdöme utan inbjudan
Svar från Leatherjacketz
Hi Orlagh,
We appreciate your feedback and apologize for any inconvenience you've experienced. At Leather Jacketz, we pride ourselves on our in-house production, crafting high-quality items from scratch using premium materials. It's important to note that we do not claim to sell authentic items directly from brands on our platform.
If you have further concerns or require additional assistance, please contact our customer support.
Team LJZ
Hello my name is Demetrius Young and I…
Hello my name is Demetrius Young and I just have to say that leather Jacketz is an A1 company. The way that the material of the products are confirmed from are 2nd to none. The customer service is Top shelf as well. They were able to assist with switching to another jacket with no resistance. I will definitely be buying from them in the near future. This is the place to buy from for quality products for sure.
11 april 2023
Omdöme utan inbjudan
I ordered a Star Trek jacket as a…
I ordered a Star Trek jacket as a Christmas gift for my boyfriend. The jacket was great, but I ordered the wrong size. Luckily, customer service responded within 24 hours and gave me several options to choose from. They also made sure I received the new one as fast as possible. I would definitely order from this company again. Thank you Walter Jr. for all of your help and your fast responses!
25 februari 2023
Omdöme utan inbjudan
Don't take chances with this company
Ordered a Christmas gift from this company and their site said delivery would be in plenty of time. After not hearing from them for weeks, I emailed and we've gone back and forth (politely) a few times. Today, they said they were canceling my order. So, no Christmas gift and now it's too late to order it from anywhere else. This company is a scam. DO NOT TAKE YOUR CHANCES with this company.
22 december 2022
Omdöme utan inbjudan
Svar från Leatherjacketz
Hi Kellie,
Thank you for sharing your experience, and we apologize for any inconvenience caused. We sincerely regret that your order got delayed due to the overwhelming shipment volumes during the Christmas period. In an effort to address the situation promptly, we made the decision to cancel your order and initiated a full refund for you.
We understand the importance of timely service and appreciate your understanding during this challenging time. If there's anything else we can assist you with or if you have further questions, please don't hesitate to reach out to our customer service team.
Thank you for your patience and understanding.
Team LJZ
BUYER BEWARE
BUYER BEWARE, if I could give this scammer company a big fat ZERO then I would. Customer service is horrible, you can never get anyone on the phone and they would nit cancel my order even though it is still processing & has been for the last 8 days. Do not buy anything from this scamming company. Please save yourself time & money. Shop elsewhere, they are frauds.
16 november 2022
Omdöme utan inbjudan
Svar från Leatherjacketz
Hi Elizabeth,
We apologize for the delays in shipping your product. As the influx of Christmas overwhelming response, we were unable to provide you with a timely shipment update. We acknowledge that we fell short of your expectations this time. Regrettably, we have canceled your order due to this and refunded you in full.
Please reach out to us at sales@leatherjacketz.com for further concerns.
Team LJZ
Worst company I’ve ever worked with
Worst company I’ve ever worked with. Their customer service is terrible and a scam. If you receive a damaged item, you’re screwed. Not only do you have to pay around 150-200$ to ship it back to Pakistan , they only give you 20% partial credit for a refund. Stay far away from this scam company
15 november 2022
Omdöme utan inbjudan
Svar från Leatherjacketz
Hi Daniel,
We apologize that we fell short of your expectations, we acknowledge several areas where we fell short, while also recognizing certain legitimate aspects. We understand the frustration caused by size issue, but the size you received was the exact one you have ordered from us considering the size chart on the website. and though we were prepared to compensate. Regarding our company's structure, while our head office is in multiple locations across the USA, our overseas production units based in Asian regions and handle the crafting and shipping of items.
We are committed to address your concerns. Our team will reach you out shortly for further discussion and to address any lingering perceptions.
Team LJZ
Worst Material and Returns
Worst material. Cannot return items affordability. They will make you pay to ship back to Pakistan. Terrible experience. Please do not purchase from them.
12 november 2022
Omdöme utan inbjudan
Svar från Leatherjacketz
Hi Andee,
We apologize that we fell short of your expectations, we acknowledge several areas where we fell short, while also recognizing certain legitimate aspects. We understand the frustration caused by the quality issue, and we were prepared to compensate. Regarding our company's structure, while our head office is in multiple locations across the USA, our overseas production units based in Asian regions and handle the crafting and shipping of items.
Team LJZ
Wonderful I was contacted by the staff…
Wonderful I was contacted by the staff person after I bought the jacket. She was very informative and precise. I am glad I bought the Super Bowl Snoop Dogg Halftime Tracksuit. Plus the very fast delivery and properly packed. Thank You!
9 maj 2022
Omdöme utan inbjudan
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