Such an excellent company! Ordered late Sunday night and my item arrived on Tuesday morning. Everything about the order and delivery was so smooth, clear and professional, which I really appreciated.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I prefer buying locally rather than online. The LCE shop in Oxford is my nearest store and the staff are always helpful and friendly. I find the prices generally match like for like items without th... Se mer
It wasn’t delivered when it should’ve been as we were travelling home , a quick phone call and parcel was rebooked for the Monday And code number given and was sorted . Very satisfied with service
After making a purchase I came across a problem which was addressed and sorted out. I am a happy customer and will be back.
Företagsinformation
Skrivet av företaget
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Kontaktuppgifter
3 New Inn Hall Street, OX1 2DH, Oxford, Oxfordshire, Storbritannien
- 01865410456
4,9
Utmärkt
318 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great condition description
Accurate condition description, fast delivery and no hassle! LCE very trustworthy for used products
19 maj 2025
Polite response to my problem with the…
Polite response to my problem with the Visoflex EVF and speedy refund. Excellent service again, well done LCE
17 maj 2025
Brilliant customer service
Brilliant customer service. Great price and quality second hand lens. Pleasure doing business with them. Always my company of choice
12 maj 2025
Recently bought a used Olympus OM-1…
Recently bought a used Olympus OM-1 online from the Oxford branch. Even though the order was made on a Friday morning, the item arrived 10am the next day! Wow, that was fast.
The item arrived as described and in perfect working order 🥰, bargain!
Thank you to the Oxford branch for the exceptional service, you are the best!
16 maj 2025
Omdöme utan inbjudan
The product was in pristine condition.
The product was in pristine condition.
Great service.
14 maj 2025
Excellent experience with Gareth…
Excellent experience with Gareth Watson. Highly recommended.
25 april 2025
A good experience
A good experience. My lens was delivered well packaged and as promised. Good comms. Thanks LCE!
19 april 2025
Great product and service
Great product, well packaged and delivered extremely quickly - delighted with purchase and how it was professionally processed.
15 april 2025
Top service as always
Top service as always, nothing too much trouble. Elliot was a pleasure to deal with. I would definitely recommend LCE (and especially Oxford branch), they’re a credit to the photography business.
10 april 2025
Great service from start to delivery of…
Great service from start to delivery of my camera
10 april 2025
Fantastic customer service
7 april 2025
Secondhand DSLR Purchase
I gave the store a call to enquire about a secondhand Nikon D610 - the representative was more than happy to acquire the product from their inventory, go over it in person and was able to give me detailed answers. They also provided a sense of professionalism & reassurance in that the item in question matched, or was better than the online description.
Upon request to receive a reserve link, I was sent one immediately & the product was hidden from their site, making it possible for me to purchase when I got home that evening.
Incredible service from this store; thank you so much for your help, and swift delivery.
27 mars 2025
Very prompt delivery.
Very prompt delivery.
Easy to communicate with.
Product as described.
Very good value for money
19 mars 2025
Good product, poor service.
Lens was fine but LCE stuck a sticker on it that was very difficult to remove, and the delivery driver put the package on my doorstep and left without checking I was home. Won’t risk ordering from you again.
17 mars 2025
Svar från London Camera Exchange - Oxford
Hi Simon,
Thank you for your review. For accounting purposes, all used equipment needs to be labelled which is frustrating I know, as labels can sometimes leave a residue on the product when removed.
A good tip though, a small amount of isopropyl alcohol or lighter fluid removes these labels perfectly!
I apologise for the poor delivery by DPD, our contract with them states that parcels are not left without confirmation by the recipient, so unfortunately DPD have let us both down on this occasion.
If you have any further questions, please let me know at sales@LCEgroup.co.uk
All the best
LCE Team
Obvious issues with the lens were not described
I bought a lens for a Mamiya 645 1000s, sold as being in very good condition at a price within the normal range for the lens.
On arrival the aperture blades were visibly oily and lacked accuracy and snap in their movement. The blades do not correctly move when the aperture ring in moved. The focusing ring is very stiff. The diagnosis here is that the lubricant in the focusing ring has leaked on to the aperture blades. This is all immediately obvious on the briefest inspection, but was not noted in the product description. The lens is a repair job.
I would be extremely hesitant to buy from this shop again due to the lack of a proper description of the poor condition of the lens.
15 februari 2025
Svar från London Camera Exchange - Oxford
Hi JDAM 6,
Thank you for your review. I apologise that on this occasion we fell short of expectations. As always, we endeavor to do better and provide the best customer service possible.
All the best
LCE Group
The person I spoke to was helpful and…
The person I spoke to was helpful and polite The item I purchased was well packed and delivered on time Staff were very helpful
11 mars 2025
my camera came so quickly and i had…
my camera came so quickly and i had regular updates from LCE. Would really recommend
10 mars 2025
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