Lazy Jacks Clothing Omdömen 

691
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I don’t like the PayPal only method of payment so had to request a link. The administration was helpful and fairly efficient.The courier was excellent. The sweatshirts great, very soft and the colours... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great online service, ordered my coat with 40% discount which was a nice surprise and it came within 2 days on a standard delivery. Such a nice quality garment, tried a few other brands which were far... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I purchased one of their body warmers back in July 2026 through a retailer at an agricultural show. First time I wore it both press studs on the slot pockets came out of the fabric. On inspection the... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Everything about Lazy Jacks never fails to impress. Easy website, prompt service both with order information and receipt of the goods which are always of excellent quality and last!

Företaget har svarat

Företagsinformation

  1. Klädbutik

Skrivet av företaget

Lazy Jacks is a lifestyle clothing brand based on the south coast of Devon. We create a range of casual garments for Ladies, Men and Kids all in bright bold colours that we like to think give Lazy Jacks it's distinctive style.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

691 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(691)

40 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great sweatshirt been buying from you…

Great sweatshirt been buying from you for years never disappointed

25 september 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Thank you for your lovely review, Liza! It’s wonderful to hear you’ve been shopping with Lazy Jacks for years and continue to love our sweatshirts. Your continued support means so much to us, and we look forward to bringing you more favourites for years to come!

The Lazy Jacks Team

Betygsatt 5 av 5 stjärnor

Really good quality sweatshirt.

Really good quality sweatshirt.

27 september 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Thank you for your lovely feedback, Terry! We’re pleased to hear you’re happy with the quality and workmanship of your polo shirt. We really appreciate your support and hope you enjoy wearing it!

The Lazy Jacks Team

Betygsatt 4 av 5 stjärnor

Sweatshirts good quality and very soft

I don’t like the PayPal only method of payment so had to request a link. The administration was helpful and fairly efficient.The courier was excellent. The sweatshirts great, very soft and the colours lovely.I bought them in the sale but did not appreciate the changing sale price each day.

26 september 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Thank you for your feedback, Kate. We’re delighted to hear you’re pleased with the quality, softness and colours of your sweatshirts, and that our team and courier provided helpful service. We appreciate you sharing your experience and will take your comments on board.

The Lazy Jacks Team

Betygsatt 4 av 5 stjärnor
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Thank you for your feedback, Marianne. We’re sorry to hear that the item wasn’t as warm as you’d hoped for winter wear. We appreciate you sharing your thoughts with us, as customer feedback helps us continually improve our products. Thank you for choosing Lazy Jacks.

Betygsatt 5 av 5 stjärnor

Everything about Lazy Jacks never fails…

Everything about Lazy Jacks never fails to impress. Easy website, prompt service both with order information and receipt of the goods which are always of excellent quality and last!

25 september 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Thank you for such lovely feedback! We’re delighted to hear that you continue to enjoy shopping with Lazy Jacks and that you’re happy with our service, website and the quality of our clothing. It means a lot to know our pieces stand the test of time. Thank you for your continued support!

The Lazy Jacks Team

Betygsatt 5 av 5 stjärnor

Quick efficient service

Quick efficient service

24 september 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Thank you for your lovely feedback, David! We’re pleased to hear you were happy with our service. We really appreciate your support and hope to welcome you back to Lazy Jacks again soon.

The Lazy Jacks Team

Betygsatt 5 av 5 stjärnor

Great online service

Great online service, ordered my coat with 40% discount which was a nice surprise and it came within 2 days on a standard delivery. Such a nice quality garment, tried a few other brands which were far more expensive but not as good

24 september 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Thank you for your lovely review! We’re so pleased to hear you’re happy with the quality of your coat and that it arrived so quickly. It’s great to know you found a little extra value in our 40% off offer too! We really appreciate your support and hope you enjoy wearing your coat for many seasons to come.

The Lazy Jacks Team

Betygsatt 1 av 5 stjärnor

Lazy Jacks body warmer

I purchased one of their body warmers back in July 2026 through a retailer at an agricultural show. First time I wore it both press studs on the slot pockets came out of the fabric. On inspection there was no stiffener behind the stud to stabilise the thin fabric that it was attached to, making this a design fault. Having written to them twice and not even had this acknowledged 3 months later is very disappointing. This is the first Lazy Jack piece of clothing I have purchased and it will be the last if I don't have any response. According to Trading Standards I should be entitled to my money back if the garment is faulty.

24 juli 2026
Omdöme utan inbjudan
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Hi Lynn,

We’re sorry to hear that you’ve experienced an issue with your body warmer.

We’d like the opportunity to look into this for you and investigate the issue you have described. Please contact me directly at mary-ann@lazyjacks.co.uk with your details, along with any photographs of the affected areas, and I’ll be happy to look into this further for you.

Kind regards,
Mary-Ann
Lazy Jacks

Betygsatt 5 av 5 stjärnor

Gayle and John Robinson - Feedback, Product Suggestions & Opportunities for Lazy Jacks

Dear Lazy Jacks Team,

I’m writing to introduce myself and share some feedback after recently discovering Lazy Jacks while on holiday in Devon, where I visited Exmouth and Teignmouth.

I regularly write reviews and share my experiences of products and businesses, and I was genuinely impressed by what I saw. Lazy Jacks has a strong brand identity, with products that are well designed, desirable and particularly well suited to the coastal and leisurewear market.

I was also extremely impressed by the staff at both of your Devon stores. Despite the shops being exceptionally busy, the staff I encountered were friendly, professional, knowledgeable and genuinely helpful. That level of customer service deserves recognition, particularly when a business is operating under pressure.

I understand that Lazy Jacks is currently predominantly Devon-based. Having seen the products and experienced the stores for myself, I can see considerable potential for the brand to expand throughout the UK and, ultimately, internationally.

I believe there are several opportunities for further growth:

● Marketing and social media: Your products have a distinctive coastal lifestyle appeal. Platforms such as Instagram, Facebook and TikTok could be particularly effective for showcasing the range, the brand story and the lifestyle associated with Lazy Jacks. Increased digital exposure could help more customers across the UK and potentially overseas discover the brand.

● Product suggestion: A Lazy Jacks-branded baseball cap would be a natural addition to the range. A high-quality coastal or lifestyle cap would complement the existing clothing extremely well.

● Sizing feedback: I’m a bodybuilder and generally find XXXL to be the most comfortable and appropriate fit. Unfortunately, I noticed that XXXL availability appears to be quite limited in stores. My wife purchased the yellow, light green and red gilets, but XXXL was not available for me in those particular colours or styles. I appreciate that retailers cannot stock every size in every product; however, wider XXXL availability would encourage me to purchase additional items. Unfortunately of didn’t get the Gilet.

● Product reviews: I would be very interested in reviewing new Lazy Jacks products as they become available. I’m a keen reviewer and would be happy to provide honest, constructive feedback based on my personal experience. If you develop a branded baseball cap, I would also be pleased to be considered to review it.

I wanted to contact you because I genuinely believe Lazy Jacks has something special. I discovered the brand almost by chance while visiting Devon, and I believe there is significant potential to introduce it to a much wider audience.

Thank you for taking the time to read my email. I would be very interested to hear your thoughts, particularly regarding your future plans for expansion, social-media promotion and product development.

I would also be delighted to be considered for future product reviews if this is something Lazy Jacks would be interested in exploring.

I look forward to hearing from you.

Kind regards,

Jeffrey
Genuine Reviewer

5 Star

⭐ ⭐ ⭐ ⭐ ⭐

16 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No refund

I returned an item for a refund. They received it back a week ago TODAY and I am still waiting for my refund!!! Not acceptable. Why is it taking so long??? You told me last Friday the return was in progress!!!!

9 september 2026
Omdöme utan inbjudan
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Hi Sarah,

We’re sorry that it took some time to process your refund.

Your refund was processed within a week of us receiving your returned item. Our refund policy allows up to 14 days for refunds to be processed once a returned item has been received, and your refund was therefore processed within this timeframe.

Once a refund has been processed, the time it takes for the funds to appear in your account can also depend on your bank or payment provider.

We hope this clarifies the timeline, and thank you for your patience.

Kind regards,
Lazy Jacks

Betygsatt 5 av 5 stjärnor

Brilliant Product following an easy to…

Brilliant Product following an easy to understand ordering system

25 augusti 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Hi Bob,

Thank you for your fantastic review! We’re delighted to hear that you were happy with your product and found our ordering system easy to understand and use.

We really appreciate you taking the time to share your feedback and your support of Lazy Jacks!

Kind regards,
Lazy Jacks

Betygsatt 1 av 5 stjärnor

Do not use as goods advertised are not available

Having placed an order for three items on the website and being debited for them, I failed to receive the goods. I communicated with the company who then said that the goods were no-longer available even though all the emails stated the purchase had been processed and was then in transit. In speaking to them again they said the sweatshirt had never been available and that a credit had been processed. The credit never arrived which they then said was a systems error. I then received an email promoting a 40% sale where the goods I wanted were still being advertised as available. It took several efforts on my part to initiate a refund for all my items. The company was never pro-active in communicating and when speaking to them, they genuinely did not care. I have lost total faith in the brand and would advise you not shopping here.

27 juli 2026
Omdöme utan inbjudan
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Hi Julie,

We’re sorry to hear that you were disappointed with your experience.

Our stock availability can change throughout the day, particularly during promotional periods, as items can sell out and stock can also become available again when we receive restocks. This means that an item may show as available again after a previous order has been affected by stock availability.

We appreciate that this can be frustrating, and we’re sorry for any inconvenience caused. We also apologise for the frustration you experienced regarding the refund process.

Kind regards,
Lazy Jacks

Betygsatt 1 av 5 stjärnor

I love the products but after only one…

I love the products but after only one wash on a 3o wash the colours came out of my shorts very disappointing

27 juni 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Hi Crispin,

Thank you for taking the time to leave your review. We're so sorry to hear about your experience. This certainly isn't what we would normally expect.

If you would like any advice or assistance regarding your order, please email us at mary-ann@lazyjacks.co.uk with your order number and a few photos of the shorts. We'll be happy to investigate this for you and help find a resolution.

Kind regards,
The Lazy Jacks Team

Betygsatt 5 av 5 stjärnor

Good customer service and speedy…

Good customer service and speedy delivery. Love the quality of your clothing and the discount was great

25 juli 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Hi Dawn,

Thank you so much for your lovely review! We're delighted to hear you were happy with our customer service, speedy delivery, and the quality of your clothing. It's great to know you were able to make the most of the discount too!

We really appreciate you taking the time to share your experience and hope you enjoy wearing your Lazy Jacks pieces. We look forward to welcoming you back again soon!

Best wishes,
The Lazy Jacks Team

Betygsatt 3 av 5 stjärnor

Expensive if you need to return

I ordered a top in size 12, the same size as 2 tops I already have. It was massively long and the collar was huge so I've had to return it. Between the post to receive and the post to return I paid £10 on top of the garment price. Although I generally like Lazy Jacks clothes I won't be ordering online from them again.

26 juni 2026
Betygsatt 3 av 5 stjärnor

We visited Lazy Jacks yesterday

We visited Lazy Jacks yesterday, food was nice service was terrible, disorganised and a complete shambles. We were sat down pretty quickly, but left for about 45 minutes before being served drinks. Once our order been taken, which was strange, we got asked while ordering our steak how would we like it which we said medium to well done and the waitress asked if we want it medium or well done very strange overall the food was nice but the service was terrible. Won’t be going back.

4 juli 2026
Omdöme utan inbjudan
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Hello,

Thank you for your review.

We believe there may have been a mix-up, as Lazy Jacks Clothing is a British coastal clothing brand and we do not operate restaurants or serve food.

It appears your review may have been intended for another business with a similar name. If that's the case, we'd really appreciate it if you could remove this review from our profile and post it on the correct business's page instead.

Thank you for your understanding, and we hope you're able to reach the right business with your feedback.

Kind regards,

The Lazy Jacks Clothing Team

Betygsatt 5 av 5 stjärnor

Excellent

Excellent. Love the natural materials used in products. Long lasting items which wear well. Easy to order and get updates on delivery times.

28 maj 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Hello,

Thank you so much for your wonderful review!

We're delighted to hear that you appreciate the quality of our clothing and the natural materials used in our products. It's great to know your items have stood the test of time and that you found our ordering process and delivery updates straightforward.

We really appreciate your support and look forward to welcoming you back to Lazy Jacks again soon.

Best wishes,

The Lazy Jacks Clothing Team

Betygsatt 5 av 5 stjärnor

Good quality

Good quality with an introductory discount to website appreciated. True to size fit.

Lemon is more like an orange but I remain happy. Thx

26 maj 2026
Logotyp för Lazy Jacks Clothing

Svar från Lazy Jacks Clothing

Hello,

Thank you for your lovely review!

We're so pleased to hear you're happy with the quality of your purchase and that you were able to make the most of our introductory website discount. It's also great to know you found the fit true to size.

We really appreciate your support and hope you enjoy wearing your Lazy Jacks clothing. We look forward to seeing you again soon!

Best wishes,

The Lazy Jacks Clothing Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer