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Logan was super helpful and kind!

One Gossamer cartridge was missing from my last subscription order. Though I was originally offered a Lash Cash credit to reorder it by another concierge, it still would have cost me the high shipping fees to Canada. Logan, instead, was able to simply ship the missing item and also included another complimentary cartridge. The generosity is greatly appreciated!

I have used Lashify for many years and I love this company. They have always addressed my concerns (which is not many) in a timely manner and with a reply that I am happy with.

Lashify’s customer service is brilliant. I had an issue with one of their bonds which I’d purchased, within minutes, I had a response and the issue was quickly resolved by Alexis C, who arranged to send me out a new Whisper light bond free of charge. This meant the first time I’ve contacted their concierge service and each time my issue is dealt with swiftly and in a professional but friendly manner.

Being Canadian you are the only American company I buy from. Thank you for being such a caring company who puts the customers first.

All my questions were answered and made my decision very easy

My experience with Lashify is above and beyond. Not only are their products the best on the market, but the CEO and customer service is above par. I have never dealt with such incredible people before. Highly Recommend!

These lashes are amazing. You have the beautiful look of lashes without the feeling of extensions. Also the release worked beautifully, lashes slid right off when I was ready to take them off. Also when I had a question I used the chat and got an immediate, kind and very helpful response.

I'm OBSESSED with Lashify & Sahara Lotti! Her commitment to her customer satisfaction is unmatched! I'll be a lashifiend for life! Being asian with the smallest amount of lashes, no mascara ever working, extensions being ridiculously unaffordable, this company has changed my life!

Appreciate the help with some lash changes that I was not expecting.

I’ve been a Lashify user for a few years now - their products are top quality and I’ve never been disappointed. Even using their customer support system is fabulous for their response time and solutions/actions. There are dupes out there but I promise that the quality in both brand and products is unmatched. You’re totally worth using the best.

Prompt and effective problem solving from Alexie.

Expeditious, seamless customer service that resolved the issue!

Lashify always has the absolute best customer service I’ve ever seen!

I had some questions about my order and I was able to go on the app and texted Haley my questions. She replied in a timely manner and was very friendly and helpful. We quickly got the problem resolved. Great experience with customer service!

Stacy was exceptional and made everything easy.

Was impressed with customer service got back to me quickly, honored their commitment to a quality product replacing it immediately

Concierge is the best! Logan went above and beyond in helping me. No other companies customer service even comes close!

I haven't tried the lashes yet. I'm not excited for the learning curve, but am excited to master this!
Customer service was amazing, and I now feel confident in making a purchase. Can't wait to try these out!

Lashify always has the best customer service. I was experiencing and issue with one of the binds and they were able to help solve my problem with a quickness. Top tier service

Lashify has amazing products and great customer service. I feel confident every day waking up and could never feel this way with other cosmetics. I love adding to my collection and trying new styles. Other lash applications like strips or individual extensions are not as complimentary to my eyes. It just doesn’t compare. I love having the freedom to customize each section with different lengths and even mixing different styles.