KKday Omdömen 

We had booked the full package for Chiang Rai (Temples, long neck and Golden triangle - boat ride in Mekong + visit to Laos Market).
Because of the corona virus we could not go into Laos, so kkday ofered a small refund which we accepted.
We were picked up at the given time by a van of another tour company (hired by kkday).
Everything went normal until the boat part. The guide said kkday did not inform the company that we had boat tour, so, if we wanted it, we had to pay again for the boat tour that was included in the package.
We explained to the guide and showed the info of our package. He called HQ but still we had to pay for the boat ride.
Because of this, we asked for a receipt to get a refund from kkday.
Now kkday does not assume this because of the small refund made in respect of the Laos cancelation.
All and all it was an headache and we paid more just not to miss the boat tour. very dissapointed with kkday support. They now say their english is not good.
So, be wary of kkday and if you book take everything printed to show the guide.
PS. also the tour is not worth the money. very expensive for what it is. The boat part is even worse.

Great app, easy use and convenient.

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From my very first international travel until now, I've been using KKDay. I love how easy to book and their prices. Would 100% recommend.