Kirkstall Property Lawyers Omdömen 

248
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Made the sale of my house and the purchase of the new one run smoothly. The online portal kept you informed, which made it easier to see how things where progressing without having to phone every five... Se mer

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Betygsatt 5 av 5 stjärnor

Great service. Easy online portal for tracking your transaction. Matthew H was very helpful throughout.

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Betygsatt 1 av 5 stjärnor

They received the buyers solicitor details on 26th January, today 26th March they still haven't drawn up the contract. No matter how many times you call, they won't answer, even if they do, you g... Se mer

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Betygsatt 5 av 5 stjärnor

We really appreciated the ease of everything being online and being able to track our progress through our secure tracker. Matthew Hosseiny became our solicitor after a few weeks in, he moved things a... Se mer

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Företagsinformation

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Informationen kommer från olika externa källor

Kirkstall Property Lawyers are experts perfectly placed to get you moving. We know that conveyancing has a reputation for being slow and complicated and customers are often left pulling their hair out when moves are delayed or transactions don't complete quickly enough. We have made it our mission to simplify the process, make costs transparent and give customers the information they need. We will keep you informed every step in the journey, from initial instruction to completion.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

248 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,2

Alla omdömen

(248)

0 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Very professional

Very professional, helpful and willing to liaise with all concerned parties - explained points when necessary and chased when the process slowed down .
Very happy with service !

30 maj 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Sarah Robiette, thank you for your excellent feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Betygsatt 1 av 5 stjärnor

Without exception -DO NOT USE

Without exception, the worst Lawyers I have ever dealt with in 35 years of trading - and I mean by a very, very long way. If there was a 'minus 7,482,001 button on here they wouldn't even make that! They never reply to emails, they never pick the phone up, they automate responses to lawyers and we are now in the 8th month of a deal selling one flat -with no chain!! This should have taken 8 weeks tops!!

DO NOT USE THEM! They will quote you cheap and then string the deal out in an effort to validate charging more fees which will be far in excess of what you were quoted. Just pay a local lawyer to the deal, pay a fair price and establish good solid HOT's with them - and leave this lot to end up where inevitably they will.

1 maj 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Good Morning Martin, I am disappointed to read your comments. Unfortunately I cannot locate your details on our system based on the information provided. I have contacted you via Trustpilot for more details relating to your case so we can investigate this for you. Kind regards, Abbie.

Betygsatt 5 av 5 stjärnor

Professional and modern

This company is very professional from start to finish. I highly recommend them. I am based in London but my property is up north. They made everything simple,
I hardly had to have any phone conversations. They have a portal for your case which is updated at every stage and easy to follow. My contact was Ellie, who is lovely and also emailed me at every step of the way. If I emailed her it was responded to promptly.
I highly recommend them to anyone wanting a smooth job done in a very timely manner, my purchase was finished within a month.

19 april 2024
Omdöme utan inbjudan
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Svar från Kirkstall Property Lawyers

Hi Anthony B, thank you for your excellent feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Ellie. I hope we can support you again in the future. Many thanks, Jodie.

Betygsatt 1 av 5 stjärnor

Don’t use

Don’t use. We were told this morning that our house purchase could be online. This was important for us as we are travelling in the UK at the moment. They then sent an e mail with access to their online case management service but to use this we had to have a PIN which they had sent in a letter to our home address 200 miles away. Without the PIN you can’t use the online service. When I raised this with them, they sent an email with documents attached for me to print and return. As I’m travelling I don’t have access to a printer. I have spent too much time today trying to resolve this on the phone, either not being able to get through, or being transferred to different people who couldn’t deal with my problem. I can’t get a refund of the £384 I paid this morning for searches. I am now going to complain to their Director of Conveyancing. Hopefully s/he can help if not it’s the Legal Ombudsman. I really don’t have time for all this hassle and incompetence.

22 april 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Good Afternoon Pamela, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie.

Betygsatt 5 av 5 stjärnor

Professional, helpful and efficient throughout

Thank you so much for making the process hassle free.
I found the Tracking Tool, along with emails, personal phone calls and messages very efficient and effective throughout.
Everyone I dealt with was professional, polite and helpful at all times.
A special thank you to Ellie, your patience and understanding were very much appreciated at what has been a difficult time due to bereavement.
Thank you once again to all involved.

2 april 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Ann Norman, thank you for your brilliant feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Ellie. I hope we can support you again in the future. Many thanks, Abbie.

Betygsatt 5 av 5 stjärnor

Efficient, effective service at a value for money price.

The process was easy, efficient and effective. Access to my contact person was readily available and I always received a prompt response to any of my queries. The on-line tracker kept me up to date with tasks and I could check on progress at any time.

18 mars 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Margaret Lucas, thank you for your excellent feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Betygsatt 4 av 5 stjärnor

On the whole this company was quite…

On the whole this company was quite efficient. It was possible to speak to someone by phone if needed and messages were answered in goof time

1 mars 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Christine Unwin, thank you for your great feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Betygsatt 4 av 5 stjärnor

Great service great communication would…

Great service great communication would use again

12 mars 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi S McCawley, thank you for your great feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Betygsatt 5 av 5 stjärnor

This was a hassle free experience…

This was a hassle free experience despite the difficulties that our buyers had with their own buyer, which delayed matters. Kirkstall always answered my questions patiently and promptly.
It took some getting used to, but the online chat system in the end worked better than many i have experienced.

28 februari 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Lachlan, thank you for your wonderful feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Betygsatt 5 av 5 stjärnor

Wonderful service......

Wonderful service,responded to all queries via the portal speedily,we had Loraine and Courtney as our case handlers ,and had no complaints whatsoever with their efficiency.Would use their services again if ever I need to.Thank you Kirkstalls for a 5 star service!

5 februari 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Jacqui Evans, thank you for your brilliant feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Lorraine and Courtney. I hope we can support you again in the future. Many thanks, Abbie.

Betygsatt 5 av 5 stjärnor

Very professional

Very professional. Excellent communication throughout. Made the whole process very straightforward.

1 februari 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Pete clynick, thank you for your great feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Betygsatt 5 av 5 stjärnor

Wonderful

Wonderful customer service throughout. Made the purchase of my first home a delight to deal with and minimised stress levels! The online system made the whole process seamless with messaging and requests to be called, meant there was constant communication and sped everything up. Cannot recommend them enough and would use them again. I had the pleasure of dealing with Ellie during the process and she was so helpful and explained everything should I have any questions

15 januari 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi JAMIE DENNIS, thank you for your brilliant feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Ellie. I hope we can support you again in the future. Many thanks, Abbie.

Betygsatt 5 av 5 stjärnor

I couldn’t fault the service

I couldn’t fault the service. At the beginning I had a few different solicitors working on my case and then lucky for me Terri Anne took over. She was very knowledgeable and always responded quickly to any query I had. She was calm, efficient and a pleasure to deal with. I would definitely use Kirkstall again. The portal is also very good and easy to navigate.

12 januari 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Philippa G, thank you for your excellent feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Terri-Anne. I hope we can support you again in the future. Many thanks, Abbie.

Betygsatt 4 av 5 stjärnor

They were very helpful and responsive…

They were very helpful and responsive whenever I had a query

19 januari 2024
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Adam, thank you for your great feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Betygsatt 5 av 5 stjärnor

Just bought a house with the help of…

Just bought a house with the help of Kirkstall Property Lawyers. The whole process was very smooth and uneventful. They were always ready to answer my queries and quick resolving any issue. I highly recommend.

24 november 2023
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Cecilia Freitas, thank you for your fantastic feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Betygsatt 5 av 5 stjärnor

Brilliant service

This was our first house purchase and it wasn’t an easy one due to lots of issues with the sellers solicitors being difficult. Kirkstall however were brilliant and were always there when I needed them. Terri-Anne was assigned to our case and she was brilliant, she would always come back to me the same day when I reached out and always returned my calls. Even on days when she wasn’t around, someone else from the team replied in her place. The online portal was very helpful as well, it was good to see the progress bar going up bit by bit and to have all our documents in one place that was easily accessible. We will definitely be using Kirkstalls again in the future.

29 november 2023
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi, thank you for your excellent feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Terri-Anne. I hope we can support you again in the future. Many thanks, Abbie.

Betygsatt 2 av 5 stjärnor

Sadly wouldn't recommend...

We were really impressed with Kirkstall Property Lawyers at the start. Very efficient, friendly and always quick to respond to our queries. Unfortunately, our case was passed to a new case handler and it's been a nightmare since. The communication is awful. We are constantly chasing and very rarely get a quick response. When we do (usually a week later) it is often to tell us they have whatever it is we are waiting for but haven't looked at it. Sadly, we wouldn't recommend.

27 november 2023
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Good Morning Rebecca Murrant, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie.

Betygsatt 5 av 5 stjärnor

Kirkstall were great to work with

Kirkstall were great to work with. They have a really easy to use online platform and Josh was amazing throughout

26 oktober 2023
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Tom Wiltshire, thank you for your brilliant feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Josh. I hope we can support you again in the future. Many thanks, Abbie.

Betygsatt 5 av 5 stjärnor

Great Professionalism

I have had to sell several properties as a consequence of a bereavement. My experience with them is that they can sometimes be a bit slow to act, but that they are very professional and respond well to prompts and messages especially if you use their tracker portal. I had an issue with a worry relating to a potential loss of a sale and increased costs as a consequence. They have listened to my concern and assigned me to a senior conveyancing solicitor who works really hard. I must say that the communication and productivity I have seen since has been quite astounding. Really happy with the service, and hope Craig Dobson gets to see his compliment.

6 november 2023
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Good Afternoon David, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie.

Betygsatt 5 av 5 stjärnor

Kirkstall Property Lawyers very easy to work with!

Kirkstall Property Lawyers made the whole process of selling our Mums house as painless as possible and were very efficient and helpful. Would definitely use them again if we needed too!

13 oktober 2023
Omdöme utan inbjudan
Logotyp för Kirkstall Property Lawyers

Svar från Kirkstall Property Lawyers

Hi Wendy McMahon, thank you for your fantastic feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

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