Took a little while to arrive and really disappointed in the quality, ordered an Eminem tshirt for my son but it’s not even good enough for playing out in. Didn’t look or smell great but first wash an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good quality shirts, son was very happy. Excellent customer service on top as well helping with a reutrn and refund. No complaints and would happily use again.
Ordered tshirts for me and two of my children to wear to a concert. The children's arrived, but mine didn't. I contacted Kidvicious and got a really swift response from Kev who got in touch with Royal... Se mer
Foo fighters t-shirt I purchased from Kid Vicious, was too small. I contacted them for a returns form. They sent out a returns envelope + the next size up, the same day, which I received the following... Se mer
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Got two t-shirts for our baby girl, the fabric and print looked amazing but unfortunately the prints peeled off after first wash. I contacted with Kev and he promptly responded and compensated the error, the replacement items are on the way. Even though the products or delivery might be problematique time to time, they have great customer service and they take responsibility on their end. Strongly recommend.
Fantastic
Fantastic! The item I bought is excellent and the customer service from Kev was second to none! Highly recommend these dudes and I will be a returning customer, that's for sure.
Pleasure to buy from
Pleasure to buy from, even when it went wrong on one parcel, they sorted it all out immediately.
All good.
My order got held up in the post and I was about to leave for London from Cornwall for Christmas. I contacted kidvicious to complain and Kev couldn't have been more helpful. He was genuinely concerned about the situation and sent me the proof of postage and even went so far as to call me to try and sort out some kind of solution. Happily, they arrived just before I left. Great products, great customer service. Thoroughly recommend.
Ordered recently
I ordered one of the Bowie babygrows recently, item delivered in under a week; and more importantly the babygrow is incredible- great quality and stylish design. Superb product and superb service
Product quality was excellent but also…
Product quality was excellent but also the customer service, postage and communication was too. I'd made a minor order issue, they answered and resolved immediately. Highly recommend.
Wow! Fantastic!
Wow!! Fantastic customer service from Kidvicious. Will definitely be using them again! Responses to emails were almost instantaneous and after the failure of the order to materialise due to circumstances beyond the control of Kidvicious, my order was resent and arrived less than 24 hours later. Can't praise this company highly enough!
After ordering t shirts from…
After ordering t shirts from kidvicious, there was a postal strike meaning the t shirts didnt turn up, the staff from kidvicious went above and beyond to ensure the t shirts arrived in time for an event the children were involved in. Superb communication and customer service skills. Definitely recommend to all our friends and will certainly use again!!! Thank you so much for your effort on our behalf.
Excellent customer service
Excellent customer service. They need to be clearer that some items are pre-orders as not yet available but they took on board my comments and posted the item out next day recorded to be in time for a birthday. Wonderful :)
Excellent customer service and quality…
Excellent customer service and quality products. Will be buying from these guys again in the future.
Thanks to everyone
This review is a bit late but I wanted to say how grateful I am to everyone. I needed a couple of kiddies tops for my grandkids as they were off to Glastonbury. I'd left it last minute but one of the team a Kidvicous delivered them to me that same evening. Special mention to Kev who really helped me out. Thanks again to all the team xxx
We have just bought a romper for my 9…
We have just bought a romper for my 9 months old. it came the next day and looked absolutely fantastic on my little charlie. Made up with the order, Lou was really great when it came to some issues we had with the payment. Will defo will be ordering from kid vicious again. Has my approval
Three separate items didn’t turn up
I bought a baby grow for my nephew thinking that 2 weeks would be plenty of delivery time. 3 weeks later it didn’t arrive so I contacted the company. They apologised and told me they would send another out. 3 weeks later nothing had arrived. I contacted them again and they told me that they didn’t know why they weren’t arriving to me but would refund the money- they did.
My mum then ordered something from them. It’s been 3 weeks and that hasn’t arrived either. Not good at all. I get the impression they’re sold out but don’t state that on the website and let people buy the stock regardless.
Bought some kids t shirts for Download
Bought some kids t shirts for Download. Kid vicious were brilliant. I’ll definately use them again
waiting over two weeks just for the…
waiting over two weeks just for the wrong tshirt to be sent, frustrating to say the least as i missed the shower
Really glad I found them
Really glad I found them. I bought a Guns and Roses onesie for my new granddaughter whose mum is a huge Guns and Roses fan. She absolutely loved it. Really recommend them if you want something different for a present
The information is as bad as the product
I was really pleased to find a Metallica t-shirt in a kids' size that didn't have to be ordered from the USA, but unfortunately it was all downhill from there with kidvicious.
When the delivery info says "first class" I think it's reasonable to assume this means the item should arrive within 3-5 days. A week went by with nothing, so I double checked the website and noticed a small bit of text near the bottom of the product page saying: "Please Note: This Metallica Kids T-Shirt is part of our Rock Kids range and is due in late-June ; )". There was no mention of this on the basket or checkout pages and I wouldn't have placed the order if I'd known it would take weeks to arrive. There's a reason other websites show a big "Out Of Stock" message next to the "Add to basket" button!
The t-shirt finally arrived, 2 weeks after the birthday it was intended for, and I discovered the worst part: underneath the Metallica logo there's some quite big text that says "©2018 Metallica Under License To Probity". This text was NOT pictured on the website and totally spoils the look of the shirt (and besides, is this legalese really necessary on the front of a toddler's t-shirt? Why not put it on the label inside?!) Once again, I would not have ordered the item had I been given this information up front.
Overall it seems kidvicious has been a bit sneaky and not very forthcoming here, and I'm really unimpressed. One of these things on its own would be forgivable, but both together gives the impression of a company that doesn't care about its customers or products and just wants to make a quick £15.99. I hope the demand for band t-shirts for kids is high, because I certainly won't be using kidvicious again.
I don’t usually leave reviews but…
I don’t usually leave reviews but following some of the negative ones that I have seen; I thought I would. After no communication for nearly a week I must admit that I was getting a little nervous so I made a call to Kidvicious and they told me that my Sons item would be here the next day. The item arrived the next day and is excellent quality. I will definitely be ordering from here again.
Brilliant service, brilliant company
Brilliant service and kept up to speed. Would defiantly recommend to anyone wanting great T-shirt’s, service and value for money. Keep up the good work A*
Lovely customer service rep
I spoke to a lovely gentleman who arranged for my order to be sent by special delivery. It was nice to be able to speak to a human.
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