Ordered some shoes, quick delivery but that was about all I can say that was good! Email saying refund issued 3rd June. Still NOT received my refund !! 18 working days later 3 attempt with custo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The shoes are excellent quality - well made and also using proper materials, exactly as advertised. They arrived promptly and don’t use plastic packaging. As I live rurally the returns is very easy to... Se mer
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I have had Kickers before, as a teenager, and remember them as sturdy, stylish ankle boots. I needed a pair of shoes for a lot of town walking and immediately thought of Kickers. I bought a beautiful,... Se mer
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In the end, I had to buy three pairs of Kickers, just to receive a pair that wasn’t covered in scratches. The pair I kept has a couple, but financially I can’t keep buying shoes until I’m satisfied as... Se mer
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4,0
Bra
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Shoes not fit for purpose and poor customer service
I bought a pair of leather school shoes £60, (then got a then got a discount for it being my first purchase ) After a few months they had fallen apart. Both shoes had big holes in the soles and the front was coming unstitched. It took weeks of me chasing them, I received repeated emails from them asking the same questions before they finally sent me a returns label. I returned them on the last day of school before half term and heard nothing for a week, I chased them again just before school started again. They asked me for my certificate of postage. I’d been asking them if they were going to send a replacement or a refund, no answer. My daughter was now without school shoes. Upon the receipt of my certificate of postage they didn’t send me a replacement, they started the process of a refund. I then had to buy the shoes at a more expensive price and wait for them to be delivered .
They could see the faults from the photos. They clearly didn’t even check them before issuing the refund. So not only has it cost me more, it’s taken me weeks to get a refund and my daughter’s been without shoes. A little more common sense and foresight from Kickers customer services would’ve changed the whole experience.
24 februari 2026
Svar från Kickers
Hello Mrs Drage,
Thank you for leaving your review.
I am sorry to hear that you have not had the experience we strive to provide on this occasion.
I have sent you a message to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Really.good value for sale
5 mars 2026
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Great school shoe good quality
3 mars 2026
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Svar från Kickers
Hi Brendan,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
The product and delivery experience.
20 februari 2026
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
quick delivery
2 mars 2026
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Svar från Kickers
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Not great quality
Had my shoes for three months. Within the first week the laces broke. The shoes are now falling apart. I’m a receptionist so sit most of the day, barely any marks on the tread, but the sole of the shoe is falling off. I remember when kickers use to be a great brand, quality now is awful.
7 mars 2026
Omdöme utan inbjudan
Svar från Kickers
Hi Leslay,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the request sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Stephen
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Love kickers from been a child
I've got 6 pairs & all have come on time & in pristine condition 10/10
27 februari 2026
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Easy to order quick to arrive look good
26 februari 2026
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Svar från Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Unfortunately too big despite previous ones fitting
Unfortunately they did not fit so I had to return them as the size was completely different to the previous pair I ordered. Customer services helped me out with the issue and I am very pleased. Many thanks.
16 februari 2026
Svar från Kickers
Hi Joanne,
I am sorry the shoes didn't fit despite ordering the usual size, and that the return postage wasn't refunded. We appreciate your feedback about the sizing and returns process. We'll review this to see how we can improve our service. Thank you.
I’ve now sent you a message — please have a look when you have a moment.
Best regards,
Natalia
the fitting was wrong
The fitting was not right for my daughter but customer service were very friendly and helped.
23 februari 2026
Svar från Kickers
Hello Dee,
We regret the incorrect fitting. We will investigate and improve our processes.
I appreciate you accepting my call regarding this.
Kind regards,
Liam
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.