Kendrick Homes Omdömen 

166
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

High standards, amazing attention to detail. Lovely small estate. Well built house. Great company, any small minor snagging issues dealt with in a reasonable time frame. Customer Care is fantastic,... Se mer

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Betygsatt 5 av 5 stjärnor

Beautiful house, well made, I love how this small development has made the best use of the local area. Inside the interior has been finished to a high specification and the snagging jobs have been... Se mer

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Betygsatt 5 av 5 stjärnor

Mark Rozier has been fantastic from start to finish. Although we haven't bough a new build (we've bough the original Hall Cottage at Laureate Ley), he has been there throughout our purchase. Having... Se mer

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Betygsatt 4 av 5 stjärnor

The sales staff at Maypole Place were very pleasant and helpful. Special mention to Encarna and Mark. Mark was especially helpful on the day we moved in. Since then there have been snagging issues wh... Se mer

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Om Kendrick Homes

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We are a leading Midlands based housebuilder, with a reputation for creating high-quality, stylish homes across the. Founded in 1880, we've established ourselves as a trusted name in the industry, thanks to our commitment to craftsmanship, attention to detail and customer satisfaction.

With a focus on delivering outstanding value and exceptional customer service, we have have developed a loyal following of homeowners who appreciate the company's personal approach and dedication to excellence. From stunning family homes to luxurious apartments, the company offers a diverse range of properties to suit a variety of lifestyles and budgets.

Kendrick Homes also understands the importance of sustainability and is committed to building energy-efficient homes that are both environmentally friendly and cost-effective. With a strong focus on innovation and technology, the company is constantly exploring new ways to improve the efficiency and sustainability of its homes.

We are a company that prides itself on delivering exceptional homes and outstanding customer service. Whether you're a first-time buyer or a seasoned homeowner, you can trust us to provide you with a beautiful, high-quality property that you'll be proud to call your own.

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4,5

Utmärkt

TrustScore 4.5 av 5

166 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,5

Alla omdömen

(166)

30 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Brilliant after sales team

We have been delighted with the after care we have received from Kendrick Homes. As with any new building, problems arise but the response time to resolve any issue has been reassuring and a genuine concern that we were happy with the outcome of the work completed + always followed up with a call or message before the case was closed. We are happy with our purchase of a Kendrick home generally and the attitude of the after sales team to sort out any issues regarding the property.

23 maj 2025
Omdöme utan inbjudan
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Svar från Kendrick Homes

Thank you so much for your kind words! We’re delighted to hear you’ve had such a positive experience with our after-sales team. We believe it's how we respond that makes the difference, and we’re glad to hear our team provided the care and attention you needed. Thank you for choosing Kendrick Homes. Adam

Betygsatt 5 av 5 stjärnor

Megan is awesome!!

Megan is an absolute star while she’s been on site!! Nothing but pure happy vibes and positive energy. Happy welcome face and always there to hand if you ever need anything!! Amazing work..

28 maj 2025
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Svar från Kendrick Homes

Thank you for the fantastic review! We couldn’t agree more—Megan really is a star. We’ll be sure to pass on your kind words! Thanks again, Adam

Betygsatt 5 av 5 stjärnor

Would highly recommend buying a…

Would highly recommend buying a Kendrick Home Mark on site was informative and helpful throughout and made our experience stress free. Site manager so helpful too with our information tour. Our new build home is of high quality from appliances to interior and exterior finishes they thought of everything we are so happy to have chosen Kendrick homes to buy our forever home fantastic!

16 maj 2025
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Svar från Kendrick Homes

Thank you for your fantastic feedback and recommendation—it really means a lot to us.

We’re so pleased to hear that Mark and the site team made the experience stress-free and informative. It’s great to know the quality of your new home has impressed you, from the finishes right through to the appliances.

We're delighted you chose Kendrick Homes for your forever home, and we wish you many happy years ahead. Thanks again, Adam

Betygsatt 5 av 5 stjärnor

We are really happy with the process of…

We are really happy with the process of purchasing a Kendrick Home. Kasia was fantastic, and right from the start was organised, responsive to emails and so helpful when needing access to measure for blinds and furniture. She communicated appropriately with relevant solicitors/estate agents and even came to check every thing was okay with the house for several days after we moved in.
On move in day Neil gave an informative tour and explained how everything worked. Like any new build there have been some minor issues which are being addressed quickly with skilled tradespeople. We are really happy with our new house.

15 maj 2025
Omdöme utan inbjudan
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Svar från Kendrick Homes

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you're happy with your new Kendrick Home.

Kasia will be so pleased to know her support made a difference—she prides herself on being helpful and attentive throughout the process. It's also great to hear Neil’s handover was informative and reassuring.

We’re glad the minor issues have been handled promptly and professionally, and we hope you enjoy making many happy memories in your new home. Thanks again, Adam

Betygsatt 5 av 5 stjärnor

Lucie at Kendrick’s- coopers chase have…

Lucie at Kendrick’s- coopers chase have been so helpful throughout the experience, always keeping us informed throughout the process of buying our home.
Thank you also to Damian the site manager and all the workers on site, we couldn’t be happier with our home.

15 maj 2025
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Svar från Kendrick Homes

Thank you so much for your lovely review about your experience at Coopers Chase. We’re delighted to hear how helpful Lucie has been in guiding you through the journey, and we’ll be sure to pass on your thanks to Damian and the wider site team too.

It means a great deal to know you’re so happy with your new home — we hope you enjoy many happy years there! Thanks again, Adam

Betygsatt 5 av 5 stjärnor

Thank you to Kendrick Homes

Thank you to Kendrick Homes for our lovely new home. And a special BIG thanks to Encarna at Maypole Place Evesham as she was very helpful throughout, keeping us informed and pushing things along when needed. Also thanks to Meg for showing us how everything worked and following up on a few snagging issues.

20 april 2025
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Svar från Kendrick Homes

Good afternoon, We're thrilled to hear that you're happy with your new Kendrick home. We'll be sure to pass on your kind words to Encarna and Meg — they will be delighted to know their support made such a positive difference to your experience. Wishing you many happy years ahead at Maypole Place! Thank you, Adam

Betygsatt 4 av 5 stjärnor

Thank you Kendrick 😊

We are very happy with our house and the location in which it’s in is perfect (Maypole Place, Evesham) although it was quite a long process and a few speed bumps along the way and communication wasn’t always perfect, we are overall very happy. Encarna was always very friendly and personable, as well as the rest of the team. Thank you all!

6 april 2025
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Svar från Kendrick Homes

Good morning,

Thank you so much for your review and for choosing a home at Maypole Place. We’re delighted to hear that you’re happy with your new home and its location – it’s a beautiful place to live. We truly appreciate your patience during the process and your kind words about Encarna and the team.

Thanks again, Adam

Betygsatt 5 av 5 stjärnor

Our delightful new home

We’ve recently completed the purchase of our lovely 2 bedroom home in Evesham. It is absolutely beautiful and we are very impressed with the craftsmanship and professionalism of Kendrick Homes’ builders. Also their sales lady Encarna was outstanding with her warm, friendly and very supportive attitude. Thank you to all of you for our delightful new home!

21 mars 2025
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Svar från Kendrick Homes

Good morning,

Thank you so much for your wonderful 5-star review! We’re absolutely thrilled to hear that you're loving your beautiful new home in Evesham. It’s fantastic to know that the quality and craftsmanship of our homes left such a great impression, and we’ll be sure to pass on your kind words to our build team.

We’re especially delighted to hear that Encarna made your experience even more special – she truly is a star, and we’re lucky to have her!

Wishing you many happy years ahead in your new home!

Thanks again, Adam

Betygsatt 5 av 5 stjärnor

The staff were helpful from the very…

The staff were helpful from the very start of the process to the very end. Friendly, and supportive all the way. From the amazing sales lady to the gentlemen that handed our house over, what a professional company to deal with. And thank you for our beautiful forever home.

31 mars 2025
Omdöme utan inbjudan
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Svar från Kendrick Homes

Good morning,

Thank you for your lovely review. We’re so pleased to hear that our team was there for you every step of the way. Buying a home is a big moment, and we’re delighted that we could make the experience a positive one. It’s fantastic to know you’re settling into your forever home, and we truly appreciate you choosing Kendrick Homes. If we can help with anything in the future, just let us know.

Thanks again, Adam

Betygsatt 5 av 5 stjärnor

Mark the sales superhero

Mark the sales representative for our site was a great help to get our purchase over the line applying gentle pressure to solicitors when needed. He was really organized and informative which helped us beat the 1st of April SDLT changes. The house quality was great and everything was working from the get go with very minor snagging to do.

28 mars 2025
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Svar från Kendrick Homes

Good morning,

Thank you for your fantastic review. We're so pleased to hear that Mark was able to support you through the process and help everything go smoothly. We pride ourselves on building high-quality homes and ensuring our customers feel informed and supported every step of the way. It’s great to know that your new home met your expectations, and we hope you enjoy it for many years to come. If you ever need anything in the future, please don’t hesitate to get in touch.

Thanks again, Adam

Betygsatt 5 av 5 stjärnor

Very helpful

Very helpful, kind and accommodating members of staff from start to finish.

2 mars 2025
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Svar från Kendrick Homes

Good morning, Thank you for your kind review. We're so pleased to hear that you found our team helpful and accommodating throughout your journey. Providing a smooth and supportive experience is our priority! Wishing you all the best in your new home! Thanks again, Adam

Betygsatt 4 av 5 stjärnor

So far so good

Moving home is always going to be a stressful experience, however Kasia from Kendrick Homes made the experience much easier. She was always quick to respond to any questions and a great point of contact if we had any issues regarding the process. Having never bought a new build before there were some things that we didn’t know about so having someone to go to made it much smoother.

25 februari 2025
Omdöme utan inbjudan
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Svar från Kendrick Homes

Good morning, Thank you for sharing your experience. We know that moving home can be a stressful time, so it’s great to hear that Kasia was able to support you throughout the process and make things smoother. Buying a new build comes with its own unique steps, and we’re glad she was able to provide the guidance and reassurance you needed. We’ll be sure to pass on your kind words to Kasia. Thanks again, Adam

Betygsatt 2 av 5 stjärnor

Maybe Kendrick will stop ignoring me now...

I really hate that I am having to turn to Trustpilot to get Kendrick's attention in fixing an issue that has been outstanding for nearly a year. I have repeatedly requested that an awfully creaking floor be fixed - the first contractor was unable/unwilling to do anything, the second did a bodge job and now Kendrick are ignoring my repeated requests for a proper solution - I literally got an email before Christmas saying it was a January problem for them and now complete silence despite chasing. Even a request as basic as keeping the ticket open so I had the tiniest bit of reassurance that it was being tracked has been ignored. This happened with other issues I reported and simply lost the will to argue about - which I'm sure is their intention.

I really wanted to love being my new home but the aftercare has been absolutely shocking - a complete lack of concern and wilful gaslighting.

Buyers: please wait a year or two before giving any sort of feedback. You will get pressed to review on moving day when you are tired and victim to the charm of the sales people. This is clearly a tactic to get a good rating before soon dropping all attempts to actually care.

15 februari 2025
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Svar från Kendrick Homes

Good afternoon,

Thank you for your feedback. Our aftercare team will review the tickets raised on Clixifix and be in touch shortly to provide an update. We are committed to delivering quality homes and ensuring continued support for our homeowners.

Every Kendrick home is covered by a 2-year warranty - with our dedicated aftercare team managing any issues during this time.

We will be in contact soon to assist you further.
Thank you, Adam

Betygsatt 5 av 5 stjärnor

Great experience with Kendrick Homes

Great experience with Kendrick Homes. My sales advisor, Mark was so helpful from start to finish and really put me at ease for what I thought would be a stressful process.

He’s also been in touch since to check I’m settling in ok.

I’d really recommend using Kendrick Homes.

24 januari 2025
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Svar från Kendrick Homes

Good morning Maisie,

Thank you for taking the time to share your experience with Kendrick Homes. We're so pleased to hear that Mark was able to guide you through the process and make it as smooth as possible.

It’s great to know you’re settling in well, and we appreciate your recommendation. If there’s anything you need in the future, we’re always here to help! Thanks again, Adam

Betygsatt 5 av 5 stjärnor

We have had an issue with our patio…

We have had an issue with our patio door and cold air coming in, which has only come to light with the cold weather and snow we are now having. We logged the defect on Clixifix yesterday (Sunday) and first thing this morning we had a phone call advising window guy was on his way to our home. "Tweaking" was needed, but we were given really helpful advise on how their doors operate, and best way to open/close them etx; we are very happy with the service given to us today, having an actual warm living room is brilliant, and loved our "door training" , we were advised any further issues to just put onto Clixifix and they would sort asap. many thank Kendricks ! Gaynor and John Wood

6 januari 2025
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Svar från Kendrick Homes

Thank you, Gaynor and John, for your lovely review! We're so pleased to hear our team could resolve your patio door issue quickly and that you're enjoying a warm living room again. We're always here to help—don't hesitate to reach out if you need us! Adam

Betygsatt 5 av 5 stjärnor

Thanks to all at Kendrick for our lovely new home.

We moved into our new home at Deerhurst Gardens a couple of weeks ago. The house is every bit as high quality as promised and finished to a high spec throughout. And so beautifully warm! Inevitably there have been a small number of snagging issues but these have been dealt with promptly; all done in a courteous and friendly manner. I've seen other Trustpilot reviews saying nothing is too much trouble for Kendrick - and it's true. We have been very impressed by everyone we've dealt with and would especially like to mention Lucie Langford, Meryl Kerrigan and Mike Ward. Thank you all. I would have no hesitation in recommending Kendrick Homes.

9 december 2024
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Svar från Kendrick Homes

Thank you for taking the time to share your experience—it’s fantastic to hear how much you’re enjoying your new home. We are committed to delivering high-quality homes and exceptional service, so it’s great to know that your new house has met your expectations.

We’re pleased that any snagging issues have been addressed promptly and that our team has supported you throughout the process in a courteous and friendly manner.

We’ll be sure to pass your kind words on to Lucie, Meryl, and Mike, who will be thrilled to know their efforts have been appreciated. Thank you for recommending Kendrick Homes—we hope you continue to enjoy your new home for years to come! Thank you, Adam

Betygsatt 5 av 5 stjärnor

New Home for Christmas

We have just moved into our new home, busy unpacking boxes and getting accustomed to all the various appliances and how things work.
Kasia has been with us every step of the way and her efficiency and professionalism has been nothing short of outstanding. Thank you.
We have added a couple of items to Clixifix, which is to be expected in a new home but so far the response has been very good.

12 december 2024
Omdöme utan inbjudan
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Svar från Kendrick Homes

Thank you for your glowing review. We're thrilled to hear you're settling in just in time for Christmas – what a magical way to celebrate the season!

It's great to know that Kasia has been such a supportive presence throughout your journey. We’ll be sure to pass on your kind words to her, as she always strives to provide a seamless and professional experience for our homeowners.

We’re pleased to hear that your Clixifix experience has been positive so far. It's great to know that any items have been promptly addressed. Our team is here to ensure your home meets the highest standards, and we’ll continue to support you in the months ahead.

Wishing you a joyful first Christmas in your beautiful new home! 🎄Adam

Betygsatt 5 av 5 stjärnor

No. 1 Sales Advisor. EVER.

Mark Rozier has been fantastic from start to finish. Although we haven't bough a new build (we've bough the original Hall Cottage at Laureate Ley), he has been there throughout our purchase. Having been in Estate Agency myself, it was lovely to find someone with morals, empathy, knowledge and an attention to detail. If only Mark could be duplicated throughout the UK! Every developer / property agent needs a Mark!!!

6 december 2024
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Svar från Kendrick Homes

Thank you for taking the time to leave such a lovely review.

Mark is a valued member of the Kendrick Homes team, and it’s great to hear how much his support meant to you throughout your purchase of Hall Cottage at Laureate Ley. His professionalism, empathy, and attention to detail are qualities we’re proud to have on our team.

We’ll be sure to pass on your kind words to Mark. It’s feedback like this that motivates us to continue providing excellent service.

We hope you enjoy your new home, and please don’t hesitate to get in touch if you need any further assistance. Thanks again, Adam

Betygsatt 5 av 5 stjärnor

Had a very positive experience with…

Had a very positive experience with Neil from Kendrick Homes. An issue arise post construction with a new build house, Neil supported and updated us regularly, and issue was resolved quickly without hassle. Would recommend, thank you Neil!

13 november 2024
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Svar från Kendrick Homes

Thank you for taking the time to leave such a positive review. We're delighted to hear that Neil's proactive approach and regular updates made the process seamless for you. We understand the importance of addressing issues quickly and effectively, and it’s fantastic to know this was your experience.

Thank you again for your recommendation. Adam

Betygsatt 5 av 5 stjärnor

Good aftercare

We live in a Kendrick Home which turned out to have a very tiny leak somewhere between the boundary and our house. The water company were no help at all in helping us fix the issue and just sent us expensive bills. We spoke with Neil Bennett at Kendrick in the aftercare team who kept trying to find solutions and eventually managed to find the smallest of leaks and have it fixed.
The engineers who came out to find the leaks were hard working and polite. It was a difficult task but they stuck at it and now it has been fixed and taken care of by Neil and his team. Thank you for your help!

12 november 2024
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Svar från Kendrick Homes

Thank you for sharing your experience with us. We’re delighted to hear that Neil and our aftercare team could assist in resolving the issue with your water supply. Our team is dedicated to supporting homeowners through our comprehensive two-year warranty, as well as the peace of mind that comes with our 10-year NHBC warranty.

Thank you once again, and please don’t hesitate to contact the team for any other assistance in the future! Adam

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