The staff and manager at Kelvin Timber always surpass my expectations, and this was yet another reason for using them as my first choice. I had accidentally selected skirting and facing with... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited the yard and found the colleagues very friendly and knowledgeable. Found with advice the decorative stones we were looking for and bought 2 ton bags. Delivery was quick and delivery driver f... Se mer
I use Kelvin Timber as they are my local Timber merchant and they are a very friendly and reliable company that do there best to help their customers at all time's. Always nice and clear and extreme... Se mer
I did not like an agreed shipment date of Friday then to turn up on Wednesday early (still in bed) no phone call to rearrange? had to move my car then deal with driver who didn't have any informatio... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Kelvin Timber, a cherished family-run Timber and Builders Merchant, finds its home in the welcoming locales of Milngavie and Hamilton, nestled on the periphery of the vibrant city of Glasgow. Our story began in 1970, and since then, we have remained dedicated to providing an invaluable service to a diverse clientele, spanning trade professionals and the general public alike. With a rich history steeped in the ethos of trust and quality, our mission goes beyond mere commerce. We are passionate about encouraging people to make astute shopping decisions and advocating for the support of local businesses. In a world dominated by mass production and impersonal transactions, we stand as a beacon for those who wish to shop with intention and invest in their local community. At Kelvin Timber, we take pride in our role as a trusted partner for builders, DIY enthusiasts, and those seeking quality timber and building materials. Our knowledgeable team is committed to offering invaluable insights, reliable products, and a personal touch that sets us apart. We aim to empower our customers to shop smart, make informed choices, and foster a sense of pride in shopping local. We believe that every transaction is an opportunity to build a stronger, more vibrant community, one timber plank at a time.
Kontaktuppgifter
H: Dixon Street | M: Main Street , M: G62 6JA | H: ML3 6PZ, Glasgow or Hamilton, Storbritannien
- H: 01698 421 366 | M: 0141 956 5183
- webmaster@kelvintimber.co.uk
- www.kelvintimber.co.uk
4,7
Utmärkt
360 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service with a smile.
Easy to order online,good price. Exellent service, quick delivery to Hamilton store for pick up. Kept informed by branch manager of order progress.
On collection the team were friendly and very helpful and took care when putting the goods into my vehicle.. Have used this branch in the past and will continue to do so.
25 september 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Amazing Jeanne, sounds like we done it right from the start to finish. I pass on these messages all the time, so the team will be grinning from ear to ear. Have the best day and cannot wait to see you again! Nicola
Never had my order in stock
Never had my order in stock
Still awaiting delivery 5 days later
22 september 2025
Svar från Kelvin Timber
Hi Brian, thank you for your review and I'm sorry if there's any confusion here, we appreciate the stock was out at time of purchase and we hold our hands up to this, we understand this can be an inconvenience.
Our store manager spoke with you directly, he has sent me your conversation. I can see he explained that both stores were out of stock at the time of your order, so it had to be placed with our supplier which could take up to 10 days - which is unusual as we are normally fully stocked, he offered you a refund right away, you stated you were ok to wait, and we've offered to deliver to this you at no cost because you were ok to wait rather than you having to come to the store to collect.
We are really sorry to have disappointed you, we are still awaiting the stock to arrive within the arranged eta. As soon as stock arrives this week we will be in touch or if you cannot wait, a refund can be processed right away, please let us know.
We can be reached on sales.east@kelvintimber.co.uk
Kind regards
Nicola
Brilliant Merchant.
Use Kelvin Timber quite alot but don't think I've ever reviewed them.
Service is great prices are fair and quality is top notch.
Staff in store from shop to yard are all excellent and really helpful. Delivery guys often go above and beyond to get the stuff dropped off and there is definetly quite a few access issues at my property. Highly reccomend this merchant.
22 september 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Appreciate this so much — Paul reviews like yours keep us going stronger than a Monday morning coffee. Have a great day! Nicola
Really great service easy to deal with and delivered…
Really easy to deal with and delivered on time.
19 september 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐10 Stars for you Philip - You’ve just made our day — glad we could make yours too! Nicola
Great company to do business with.
Great company to do business with.
Very smooth process and always reliable when I need them.
24 september 2025
Omdöme utan inbjudan
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Awww thanks Darren! You are a great customer to deal with. Keep being awesome. Nicola
Great price.Replacing decking,ran out…
Great price.Replacing decking,ran out of fence posts I ordered so offered larger for same price.Happy customer.
8 september 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Thanks Stewart, you might be a happy customer, but we are a happy team. All because we have amazing customers like you that support small businesses. Thanks so much and have a great day. Nicola
Very easy experience from order to…
Very easy experience from order to delivery, good communication throughout. Many thanks
12 september 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐This is the kind of review that deserves a happy dance John 💃🕺 thank you! Nicola
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Absolute star! 🌟 Thank you and well done Mr Zbarauskas for having a wee thought to pass on your positive review, we appreciate you. Nicola :)
Great team!
Very helpful driver. Delivery time was changed to suit me. Good communications.
28 augusti 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thanks Chris for your support! We’ll be bragging about this review all day including our driver, lol 🤩 Nicola
Speedy service and helpful staff
Speedy service and helpful staff, good range of materials and supberb knowledge of stock
1 september 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Aww Niall we need you on our Marketing team, you are amazing. Thank you Nicola
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Cheers for the love Liam, you’ve officially joined our hall of fame ⭐Nicola
Great customer service
Great customer service, delivery and assistance all round very happy with the service provided and the quality of products too, Will definitely use again thank you!
28 augusti 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ JL, I'm assuming your initials stand for Just Lovely? Because you my friend are just that. Thanks for the review, keep up the positive vibes :) Nicola
Kelvin timber Hamilton
Easy to order and staff helpful in offering support to complete order and suitable delivery to finish the job.
27 augusti 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Jason, Oh my, your kind words should come with a warning: may cause excessive smiling 😎 Have a great day! Nicola
Another great delivery from Alex
Another great delivery from Alex. He carried the fencing materials from the van right through to my back garden for me. Exceptional service.
18 augusti 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Another glowing review for Alex! At this point I’m starting to wonder if he’s secretly tipping customers to say such nice things (kidding, of course!). We’ll make sure he hears about yet another job well done - thank you for taking the time to share your experience, we appreciate you very much. Nicola!
Everything was in stock and was advised…
Everything was in stock and was advised of delivery whichcwas on time abd driver was very helpfull
18 augusti 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Here's 10 stars for you Edward. Do you know how wonderful you are! Thank you Nicola
Great service
Was contacted promptly re delivery and kept up to date wood arrived on time and was of excellent quality thank you
15 augusti 2025
Svar från Kelvin Timber
Big thanks for the 5 stars Alan! If we could, we’d give YOU 5 stars right back - Ohh wait here's 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. Keep being a star. Nicola
I ordered a bulk bag of Spey chips and…
I ordered a bulk bag of Spey chips and they were in contact with me right up until delivery with updates. The people in the store were really helpful and friendly too. Would definitely recommend Kelvin Timber.
4 augusti 2025
Svar från Kelvin Timber
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Thanks Andrew - fast delivery high-five! we sprinted; you noticed. we appreciate you 🙌 Nicola
Quick and easy too order and a good…
Quick and easy too order and a good communication too let you know about your order
29 juli 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Aww Clare, quick to order, quick to update, you were even quicker with your compliments. You are the best thank you! Nicola
Timber Delivery
Materials arrive as ordered. off loaded by a very helpful and pleasant driver
28 juli 2025
Svar från Kelvin Timber
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐James our drivers love to hear this feedback and I will pass along, we appreciate you taking the time to respond. You are the dream customer for all companies! Nicola
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