I am extremely disappointed with Karmic Skin Care’s customer service. I returned the products to the address provided by their team via email and even paid £5.70 for return postage myself. I ha... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been using the ‘pot of gold’ for a few years now, I’m probably on my third purchase. It lasts for ages. I love the balmy consistency, it thoroughly cleanses my combination skin leaving a squeaky... Se mer
I have been buying Karmic skincare for a few years now. I particularly like the Sunlight and Moonlight serums, which are so moisturising, and non greasy. The Pot of Gold cleanser is lovely, and thei... Se mer
Very good customer service. Always respond quickly. Love the quality of these products. I have been using these products, particularly the serums, cleansers and sleepy time gel , for the last 2... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Natural products
Would highly recommend this company’s products. I have bought a number of their skin and hair care, just because I’ve been curious about Ayurvedic products for a while now. The active ingredients are natural and recognisable and have not caused my skin any issues so far. My skin appears smoother and more balanced. I also had an issue with a bottle of product sent to me under-filled. Laila contacted me and sorted it right out, so can’t fault the customer service! I hope that the results will get better and better with time. Only 4 stars because I’m not sure about the efficacy of the shampoo and conditioner bars, yet…
Been a customer 2+ years
I've been using Karmic Skin's products for over 2 years and definitely wouldn't go back to using anything else on my face! I use both the serums, Sleepytime Gelly and Richie Rich Rich moisturiser. My skin looks and feels great! Plus the customer service is impeccable always!
Love karmic products and the customer…
Love karmic products and the customer service I received with any queries. Fast efficient and friendly.
Karmic skin care company are a great experience and have the most beautiful products that really work and last so long .iv even taken to using my face jell on my body just so I can use and order again .
Thankyou karmic
Very Disappointing Customer Service!!
I am happy with the products however i have an issue with my recent cream i have bought, as this looks different to the one i have bought previously. But the customer service is non-existent. I have contacted them through their email address, website and even on Instagram posts as I cannot message them on their Instagram account either. Also tried Facebook. Very surprised by this level of service even after weeks of trying but no contact still.
DO NOT BUY FROM THEM
DO NOT BUY FROM THEM!
As per their returns policy, if a product does not agree with your skin, you have 30 days from the date of delivery to get a refund.
We have sent them countless emails which they have ignored.
I have messaged them on Instagram and then commented on their posts - they have now blocked my Instagram and most likely deleted the comments.
An absolute scam of a company. I hope their companies fails and goes into debt.
Excellent Product
I have been using Karmic now for a good while, I have to say that I no longer use creams as they seem to clog my pores as I get older, the oil suits my skin perfectly, it absorbs very easily and gives me a noticeable glow to my skin, I simply adore this product, please don't ever change it.
Beautiful face oil
I've been using Karmic face oil for a few months now. It is a beautiful oil and my face is now glowing. I'm really impressed with the oil and one bottle is long lasting. I'm converted and really recommend this oil.
Disappointed with the products and customer experience. Is the 30days refund policy misleading?
I am not happy with the customer service. I have been trying to reach them to send a product back (Pot of Gold) since it dries my skin when cleaning. I have also reached them in Instagram, and still waiting for an answer. Do I need to think that the 30days refund policy is misleading??? Very disappointing the whole experience. I also bought on the same order Sleepytime Gelly and while I will keep it, I doubt I will buy it again.
Amazing service
I ordered products however when the parcel arrived, the packaging was damaged and there were no products. I emailed Karmic and they sent another parcel, which was received the following day. They were amazing. Thank you
I’ve used both the Sunlight Serum and the Moonlight Serum
I’ve used their Sunlight Serum and Moonlight Serum facial oils several times, but I won’t be purchasing anything from them again. The oils have an overpowering fragrance, feel far too greasy and sticky, and simply sit on the skin rather than being absorbed.
After using Karmic Skin products, I developed a painful rash and experienced intense itching. It’s also disappointing to read comments from other customers who have either never received a refund or are still waiting for any response from this company.
I agree that this company is quick to respond and friendly on social media when dealing with potential or first-time customers. However, if someone is dissatisfied with their product, requests a refund, or raises a complaint, they appear to ignore messages and fail to respond at all.
This is not how any company should treat its customers, particularly one that is still relatively small and not widely established. I find it completely unacceptable.
I also have concerns about the company’s transparency. I haven’t been able to find a physical business address, telephone number, or customer service email address—only social media accounts. Although the company presents itself as being UK-based, it appears to operate from India. It’s also unclear where the products are manufactured or where the ingredients are sourced.
Ultimately, it’s up to each individual to decide whether these products are right for them. As for me, it’s a definite NO.
Great product/ brand and great service
Great product/ brand and great service. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Poor customer service
I contacted the company to start the refund process as the fragrance is too strong for my sensitive skin. Unfortunately after contacting on FB and writing to them, I’m yet to receive any response.
Excellent products and service
I bought some products (day and night oils) which are excellent. I decided to try some other products. I misread the manufactured dates and emailed to ask about the freshness of the products. I received a detailed, considered reply which more than addressed all of my concerns. All in all excellent products and excellent service.
glides on the skin
The Sun Oil is light and actually makes the skin smooth, fades the spots. The result was evident within a few days.
Love the Karmic Sunlight serum
Love the Karmic Sunlight serum. I put in on my skin every morning before SPF. I bought it to test once and I have repurchased. Highly recommended!
Love the packaging
Love the packaging, and straight away the smell of the serums just wow, been using 5 weeks and love the products, will b buying again when I run out, which will be a while as seem to be lasting forever
Easy website to use
Easy website to use.
I bought both serums. Thwy have made a massive difference to my perimenopausal skin. Less dry, less tight & clearer complexion. Thank you. ❤️
Very strongly frangrenced
As with other users the customer service is non-existant. They advertise a 30 day money back but don't respond! The products are overwhelmingly strongly scented and though advertised for sensitive skin I have found it an irritant. Spent quite a lot of money and going to try a chargeback next. But I shouldn't have to!!
Most of the products are lovely bar the SPF cream
Bought the set. It's all lovely, although the SPF cream does leave a bit of a white cast, the rest of the products make up for that one product.
Does the trick 4/5!!!
I have bought the KARMIC Sunlight and Moonlight serum and have used it for the past 18/20 days. My initial concerns of some fine wrinkles lines round my eyes and pigmentation has definitely seemed to improve but have noticed some dryness around my nose. I had thought the serums are oil based so wouldn’t cause the dryness but that doesn’t seem to be the case.
I use around 6 drops of the serum for every application. Overall it’s a 4/5…
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