Zeer teleurstellend en absoluut niet gebruiksvriendelijk. Je kunt urenlang video's bewerken zonder dat ze correct zijn geüpload, om pas bij het downloaden te ontdekken dat al je werk voor niets was. D... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ABSOLUTELY DIABOLICAL I looked into and tried the free version od many lyric video generators but was unsuccessful.Either becuse they were too difficult or too expensive.] I tried KAPWING.WHAT A... Se mer
Has a ton of control in the timeline. You can add keyframes or choose from Custom Animations. I also like the new "Repurpose Video" button which helps you make short-form videos from long-from webinar... Se mer
The website has completely screwed itself over. Like, how in the flying hell do you go from limiting projects from 4 minutes to literally 1 minute?! I mean it still has its uses for like audio... Se mer
Företagsinformation
Skrivet av företaget
Kapwing is a collaborative video editor for modern creators. Try it out to repurpose content for social media by adding subtitles, resizing, clipping, and working with a team to share your story. Kapwing uses AI to automate video editing tasks like transcription, translation, removing silences, leveling volume, and more. Add your teammates to collaborate and make more and better video content faster.
Kontaktuppgifter
San Francisco, USA
- www.kapwing.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor AI interpretation and poor interface
I tried to generate some standard videos but it seems to just piggyback off other AI but cost you money. grok free version does better meme videos, albeit not as long but in much better quality and with a better interface, deleted my account within 20 minutes.
Horrible Customer Service! Charged for incorrect images!
If I could give this product less stars for customer service, I would! The product does not function as advertised, every project had spelling errors, asian spelling and the scene was wrong most times, despite their errors in generating images they still charge you for generating defective images and scripts. I have been getting jerked around for 3 weeks now! I guess I will try Zebracat!
Very bad support through email. Missing credits. Waste of money there no refund.
I wanted to try their tools after subscribing for a year. It turned out that I only have 1 credit instead of 1000. I used them less than 2 hours and there's no more credits. I requested for a credit usage history but we ignored. I wrote a second complaint and was ignored entirely.
“The programme is complete
“The programme is complete, but I’d like to understand why you set it to translate into UK English, yet the voice doing the translation is Indian. That doesn’t make sense. If you can’t provide a simple British-English translation, this isn’t going to work for me.
this "program" does not work
this "program" does not work. even with paid subscription, i could not export the resulted video.
i dont like it alot
i wanted to edit a video but
:000
it was bad
but my video was pretty kewl cos im rlly talemnbted
2 stars ):<
*give std*
Unethical Business Practice – Charged for Service they could not deliver
We used to use Kapwing to export video links and convert them into MP4 format. It used to be free, and we were genuinely happy with the service. However, when they switched to a paid model, we had to upgrade to continue converting links. That’s when the problems started. Shortly after upgrading, we were no longer able to convert YouTube videos at all.
To their credit, they did respond each time we contacted them, but their explanation was that due to a policy change by YouTube, they could no longer offer that feature. The issue is that we were made to pay for a service they were no longer able to provide. When we requested a refund, they refused, citing their no-refund policy after an upgrade.
We have since cancelled our subscription and will not be using Kapwing again. We found their approach to be unethical, as they charged for a feature they knew they could not deliver.
Never use it again
You have to pay for every thing and at the and you can't
Even export it
Kapwing’s Dubbing Disaster: A Costly Lesson in Frustration and False Promises
While Kapwing’s software may appear efficient on the surface, my experience with its dubbing feature was deeply disappointing and frustrating. I specifically needed to translate the audio of a video into another language using a cloned voice. However, the result did not use the original voice, and shockingly, the platform offered no option to switch to the original or even another AI voice. Attempting to delete the dubbed audio didn’t help, and using the undo function failed to restore the previous state—leaving me with nothing but the original video and no way forward unless I contacted their “Sales Team.”
To make matters worse, the pricing structure is discouraging. The next tier is significantly more expensive, yet the added benefits are marginal at best. This feels like a deliberate upsell tactic rather than a value-driven upgrade.
Additionally, the way Kapwing charges for minutes used in translation and dubbing is unfair. Minutes are deducted even when you're simply testing features or learning the software—without exporting anything. This penalizes users for exploring the tool, which is counterintuitive and exploitative.
I will not be purchasing this product again, and I strongly urge others to carefully evaluate their needs before committing to Kapwing.
The support is terrible
The support is terrible. They take days to respond with generic, unhelpful answers, and by the time they actually do something, it’s too late. I don’t recommend this product — looking back, I would’ve chosen a different tool. There are plenty of alternatives that offer better value and real support.
the editing part not bad but exporting…
the editing part not bad but exporting with watermark and only 720p is hella bad
Abbonamento truffaldino
Il sito funziona bene se a pagamento. Mi ha cancellato un progetto quasi terminato perchè il piano era quello free. Inoltre ho pagato la licenza pro mensile e non ho letto da nessuna parte che fosse rinnovato perpetuamente. Mi pare un modo di operare un po' truffaldino.
This is a scam
This is a scam, do not use. They will not send you a real link
Simply does a poor job of removing the…
Simply does a poor job of removing the background. Takes away everything including the things that are not background. I explained the issue and respectfully requested a refund and Trey slapped me with the terms and conditions without addressing the root cause, so it’s not user error. Just a shite platform. I recommend movavi
Deceiving marketing
Deceiving marketing; force you to Sign Up, when given information, forces you to pay. Waste of time.
Absolutely Irresponsible
Absolutely Irresponsible – Avoid Kapwing
I lost over a year of work and workflows because Kapwing permanently deleted all my projects after just a short billing delay. I was unwell and missed one payment cycle — and instead of giving any grace period or recovery option, they wiped everything.
No warning, no way to retrieve, no customer care.
This is not just an inconvenience; it’s irresponsible data handling. Most serious platforms protect user content, but Kapwing’s policies are punitive and destructive. If you value your work or livelihood, do not rely on Kapwing as your editing platform.
Plenty of alternatives offer far better storage policies, actual care for paying users, and won’t erase your work over something so trivial like illness. Kapwing’s approach is a recipe for losing trust — and your content.
This app is a joke they let you Bild an…
This app is a joke they let you Bild an idea THEY SCRIPT the idea than THEY tell you the script is too long for your free content which wasn’t talked about when the stupid add said free music video and when you finally get to the point of seeing your video is stupid stock Fotos
These company’s have no soul money grabbing and stealing time Im so sick of the internet because company’s like this one made it a nightmare
I wish you the worst of all since you are not good people
Auto Renewal Policy
They have an auto-renewal, which they do not notify you of. There is no refund policy, so I'm now stuck with a product that I will not use, and despite having canceled my subscription and not using the product, they will not return my money.
Trop cher pour moi
Ils proposent de payer tous les mois. L'utilisant très peu, ce n'est pas intéressant pour moi. Ceci dit, ils m'ont quand même donné quelques informations ℹ️
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








