GB kaima Omdömen 

Anyone who knows ANYTHING about customer service doesn’t bully their customers. Disgusting.

Rotten company. The owner violently (albeit verbally) attacks many women.

To tell a woman supporting a small woman run business to quote verbatim " sort out your scabbie skin, fatty" is absolutely repugnant. The odious comments you got before cowardly putting your social media on private should have been more.

Instead of taking constructive, honest reviews and showing maturity by actually showing empathy and sympathy and trying to make things right, you acted like a petulant child. Bullying is distasteful and you should be held accountable for your words.

An empty and dismissive apology, trying to redact your cruel comments is honestly detestable.

Would not recommend this company. The owner is a bully and can’t take constructive criticism and will probably abuse someone else for this 1 star review.
No accountability and turned their accounts private.

Well done for ruining your own company x

Calling people fatty and ugly and a brand is horrible. She is also asking people who never bought the product to give fake good reviews and the company is white labelling. Not okay! I will never buy from this company again

If I could give them 0 stars, I would. Imagine body shaming and demeaning people who aren't even attacking your business, just making a point (a valid point at that). I'm honestly surprised in this day and age that business owners feel brave enough to do this kind of stuff and NOT expect any backlash. Don't buy from this business that doesn't even have the maturity to accept comments and criticisms of others.

Calling people “fatty” and telling them to “sort your scabby skin out” when they offer valid criticism and then thinking you won’t get caught because the influencer only had 1000 followers is abhorrent. Please never buy from this brand. There are many ethical, kind humans who have cosmetic lines. People like this need to be humbled.

I didn't bother to review the product at the time but the recent incident has left me even more disappointed with Kaima Cosmetics and therefore I thought I'd leave my review of them now. I can provide proof of purchase.

I purchased their eyeshadow palette and it's very meh, especially for the price. I expected high quality - like the swatches showed. Whilst some shimmers DID perform well, and the black shade was good, the rest of them were no higher quality than basic drugstore. I also purchased some of their lipglosses - the glitter ones - and they look good when initially applied, but don't last very long. Again, for the price, I was expecting better quality.

The highlighter DID perform well and I enjoy using it, but I must agree with other comments I've seen saying they do have a lot of fallout and can be quite a dry formula.

My customer service experience was terrible. I had issues with the eyeshadow palette and customer service was very poor, to the point of rudeness, and completely ignoring my questions. Again, I can provide proof of this if required.

I never bothered to leave a review about my experience - however haven't purchased since. I wanted to leave this review today to backup the fact they have been rude for quite a while and it's not exactly a first. I don't believe an "employee" sent nasty messages to someone who left a valid comment. I also saw the Trust Pilot fishing post and disagreed with it!

The products I'd give 3 stars, the service I received 2 stars and overall view of this brand from my own experience and what I've seen this weekend - 1 star. I think that's fair.

This brand is owned by an incredibly rude and arrogant woman. All the products are white-labeled, repackaged Charmacy products except at a much higher price! Save your money.

You are disgraceful sending comments like that out. Will be making sure everyone knows how vile your company is

Can’t believe the audacity the owner had saying such horrible things to another creator. Also one of their eyeshadow palettes gave me a horrible allergic reaction plus several of the eyeshadows were broken. I threw that shit away.

Trash, disgusting, disrespectful behavior. Rotten personality. Body shaming. And this human being has her own makeup brand. I will never buy anything from her. The owner should look in the mirror first because she is not a perfect looking "woman" either. 🤢💩

Guess the owners have been drinking today after seeing the screenshots that are now circulating online.
What will they blame it on??
Been hacked? Or some kind of breakdown? Either way, this business is pretty much done for now, there is no recovering after insulting your customers appearance and petty name calling because you don’t like criticism.
RIP to whatever this company was called.

This brand begs for fake reviews. Then, when they got called out, they began to bully another brand, name calling, fat shaming, utterly unprofessional behavior. Not only that but I have heard/experienced that their products only look pretty- they're not great to actually use.

I bought an eyeshadow once a long while ago, it was pigmented but it had this dusty ashy quality that didn’t work well with my skin or anyone else’s I tried with it. I don’t really recommend their products unless you use eyeshadow pigment for something. Even then I wouldn’t buy from them because the owner is a really hateful, nasty person when others give them criticism. 👍

Terrible customer service and review fishing. Having their followers post reviews to a site that doesn't verify if you've purchased from them is in poor taste. To then follow up criticism of said review fishing with hateful comments about somebodies appearance, medical condition, and follower count is beyond disgusting. Perhaps in the future they should focus less on ones outward appearance and moreso on how one treats others. I wonder how looking for reviews on a non-verifying site is gonna pan out when people realize how horribly they treat their customers.

Overpriced and wish quality! Calls people fatty when she is questioned

She is an awful person who attacks people on their body looks because she can’t take any constructive criticism. She doesn’t handle the situation professionally like a brand would and starts saying the most unprofessional things when someone doesn’t go her way. For any evidences go check the subreddit r/BeautyGuruChatter or ella kinkley’s instagram stories. She even processed to deactivate her socials because she didn’t want to face the consequences after encouraging her interlocutor to share everything.

Pretty products, but I was shocked to see how the owner treated one of their customers in an Instagram DM. Called them ”fatty” and mocked and bullied them for ”only” having a thousand followers - so incredibly unorofessional! All the while claiming to always strive for ”positivity”. I don’t care if you’re an indie brand, you should still treat people with respect and basic decency. I will NOT buy from this brand and I recommend that others refrain from doing so as well. Truly sickening behavior.

I have had the unfortunate experience of ordering a shadow from this site, and while I was so hopeful at first with how pretty it was- it performed terribly. Fall out central with it.

I called it a loss and threw it into a drawer to be forgotten about. Never cared enough to write a review until today when this brand came back on my radar for their owners exceptionally unprofessional and inappropriate responses to a customer who voiced concerns over how the brand owner recruited their followers to leave positive reviews on here, whether or not they’ve actually tried their products, to boost their ratings.
1. This removes your integrity as a brand. Period. These positive reviews can no longer be trusted.
2. The audacity to respond to the individual raising concern with comments about their weight, skin conditions, etc instead of professional constructive criticism or feedback is astounding. Especially when part of the reason I tried this brand initially was because I vibed with their positivity on Instagram. I am disappointed, disgusted, and frankly even ashamed that I ever bought the one item I have from them.

I cannot and will not ever recommend this brand to anyone. The products may look cool, but there’s other brands out there doing the same thing-better- all while maintaining their integrity and treating their customers with kindness.