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My experience with Kaima has been nothing but positive from falling in love with the Frosted Fairy palette, customer service was excellent, very attentive and I can tell they care about the customer.
The quality of the palette is sensational, I don't have shimmered like this so they are one of a kind in my make up collection.
I definitely recommend them.

Absolutely love Kaima cosmetics, I’ve ordered 2? 3? Times and always received the products on time. I’ve got the chameleon flakes and lipgloss both which I absolutely adore.

I love their beautiful products with great pigmentation thanks to my husband who gave me several pigments I met them

I found Kaima cosmetics over a year ago & I've not gone anywhere else for my makeup staples since.

The makeup produced is fantastic, high quality & I ALWAYS get compliments and asked about my makeup. What you see in the photos is exactly what you get & if you are a magpie in human form like me, who loves anything shiny & glittery you won't be disappointed! Also Kaima's black base is 100% the best in the market that I have ever found!

I won't ever go anywhere else for my makeup! I've ordered so many times & my little girl can't wait to start getting her own makeup palletes (rather than pinching mine) 🤣🤣

I saw Kaima on social media and thought this stuff can’t be as good as it looks, my wife agreed it looked amazing but social media can sometimes deceive. We ordered some stuff, she liked the look of the pressed shadows and some lip glosses, they came through and honestly, amazing. My wife loves the stuff and it’s always come through the post with no damage. I’d say we have now placed around 8/9 orders and have ordered goods worth over £750, never had any issues with any of their products, even when stock was on back order, the communication was good and clear. My wife repeatedly gets asked where her make up is from and she always asks me to explain. Seriously, it’s as good as it looks, it’s always well delivered and we would have no issue recommending.

I've made several orders, always successfully and without issues. Will order again soon!

I ordered a few years ago now, but I honestly dont know why there reviews are 3.5🌟, I had no issues with the products, i thought they were absolutely beautiful and I got a free cute necklace with my order..

I've ordered several times from Kaima, absolutely love this brand, products are amazing! Best out there! My orders have arrived on time with no issues.

The products are good quality. They ship quite quickly. Last time I had to wait a bit longer, but that was because I pre ordered something in my order. The products always arrive neatly. Would recommend the makeup palettes.

One of the best beauty brands with the best customer service. I contacted them once during a huge pre-order/sale because some of my order was missing when I received it. Not only did I receive lovely customer service, but they also went above and beyond. My order was sent quickly, perfectly, and a few more extra goodies were included. I’ll always be a loyal customer. With love, from Sweden! ♥️

bought a few things as a gift for a friend and everything was absolutely stunning. she loves everything and looks amazing in what i chose for her. can’t wait to come back for more!! shipping was quick to the US and tracking was provided.

Ok- so my experience still stands, it was fab. However, I was not aware of the bullying on social media. Completely unacceptable, unnecessary behaviour! Gutted, as I really do love the palettes. So disappointing- What a shame!

Ordered their 3 eyeshadow palettes & they’re absolutely breathtaking! Order came quick too. I was gutted when they went out of stock but 4 days later all 3 came back in stock! Brilliant quick service. Stunning products. Emails were quickly responded too. When I can I’ll be ordering their liquid eyeshadows, every.single.one!

Ordered several Times. I love their multichrome products. Very fast shipping.

Always stunning and beautifully made products! As a colour lover the frosted fairies palettes is one of my absolute favourites of 2025! If you’re a sparkle lover you need to try this brand

My orders have always been delivered quickly and in beautiful packaging. Make up items are always beautiful and top quality x

Absolutely beautiful pigments that I use for my brides!!!’Radiance’ is fantastic.Honestly the best!!Great service too and the owner seems so lovely from IG posts ❤️ xxx

I ADORE the Kaima cosmetics products. As a new mom I don't always get the chance to get all done up, but I'm reaching for my Kaima eyeshadow when I do! I always get so many compliments when I wear it.

Ive received so many lovely cosmetics from this store, the pigmentation in the eyeshadows and glitters is amazing. Repeat customer always!!

Placed an order two weeks ago and still not dispatched. No response from customer service despite emailing them twice and contacting via social media. Really disappointed as it wasn't cheap. Cannot contact the company. Shocking service. Still waiting for my order...

I received the product a week ago. It was broken. I reported it to the customer service and no answer at all. I'm very disappointed: since the cosmetics are very fragile, I do not raccomend buying from them cause they do not protect them properly in the box they send them in.