Oh my goodness what wonderful service and products at such great prices. Received my orderby next day delivery. Made query via whatsapp about delivery before placing my order and had reply within an h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After a few problems, things have niw been sorted out and staff were very helpful and . Refund has been sorted . Thankyou for your help
I never leave reviews but this company deserve every bit of the five stars. Great customer services, very responsive on email, really fast delivery. I cannot rate them highly enough. I will be using t... Se mer
This was the only website I could find that had size 4 tall riding boots. Unfortunately the initial delivery company lost my parcel. With a few quick emails, Just Horse Riders exceptional customer... Se mer
Företagsinformation
Skrivet av företaget
Constantly adding to and improving our collections of horse and horse rider equipment, we strive to have the most comprehensive range available online in the UK. From stable and horse care products to competition equestrian clothing, we have all categories covered. We also stock many carefully chosen pet accessories and agricultural products for your consideration. Whether you’re a novice, an experienced rider or a professional, our horse wear caters for all levels and ages. From horse riding boots in a wide range of styles, men’s breeches, kids and ladies’ jodhpurs, to helmets, body protectors and underwear.
Kontaktuppgifter
Lancaster Farm, Burned House Lane, FY6 0PQ, Poulton-le-Fylde, Storbritannien
- 01619051416
- hello@justhorseriders.co.uk
- www.justhorseriders.co.uk
4,7
Utmärkt
141 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Goods were such a good price
Goods were such a good price, as described and delivered quicker than expected.
2 april 2026
Omdöme utan inbjudan
Great value and delivered quickly
Item arrived just a few days after ordering it and as described. Excellent service
1 april 2026
Omdöme utan inbjudan
Good customer service
Fast shipping. Good customer service.
When I returned an order they sent me an email saying that they had received the return and refunded promptly.
Don’t shop at Equus.co.uk
They denied I sent a return and am currently chasing it up with Citizens advice and trading standards.
13 mars 2026
Omdöme utan inbjudan
Very impressed!
It was the first time I ordered from this website and I have to say I was very impressed. The price of the product I bought was very good and a lot cheaper than other well-known pet stores. The delivery was super fast - I received the product next day without selecting expediated shipping option. Overall very happy customer and will be shopping again soon!
16 mars 2026
Omdöme utan inbjudan
Good straightforward service
Clear website, good price and fast dispatch
20 mars 2026
Omdöme utan inbjudan
Great price and very fast delivery
Great price and very fast delivery
16 mars 2026
Omdöme utan inbjudan
Took over 2 weeks for delivery
Took over 2 weeks for delivery. Had to chase or would have taken a month!
15 mars 2026
Omdöme utan inbjudan
Svar från Just Horse Riders
Hi Amanda, thank you for taking the time to leave your feedback — we're sorry your experience didn't meet your expectations.
We'd like to clarify the timeline for anyone reading this review. Your order was placed on the evening of Friday 6 March (outside working hours), dispatched on Wednesday 12 March — 4 working days later — and Royal Mail attempted delivery on both Friday 13th and Saturday 14th March, before this review was left on 15 March.
We completely understand the frustration caused by the incorrect delivery estimate shown by our chatbot, which quoted 23 March rather than the correct date. That was our error and we apologise for it — it's something we have looked into.
The order itself was dispatched ahead of the estimated delivery date shown at checkout, and Royal Mail made two delivery attempts before the parcel was held at your local delivery office. We did share the tracking details and confirm the attempted deliveries with you directly.
We're genuinely sorry the experience felt stressful. We always aim to do better and your feedback helps us improve.
Kind regards,
The Just Horse Riders Team
Fast delivery and excellent service.
Simple website, easy ordering process. Amazing fast delivery and excellent customer service. Product are always good quality Highly recommend JHR
10 mars 2026
Omdöme utan inbjudan
Had a miner issue with package
Had a miner issue with package, contacted company, replacement arrived the following day. Customer service 10/10 no hesitation in recommending the company
BK
6 mars 2026
Omdöme utan inbjudan
Excellent service & quick delivery
Excellent service & quick delivery. Thank you
5 mars 2026
Omdöme utan inbjudan
excellent selection of products
excellent selection of products - quick delivery.
3 mars 2026
Omdöme utan inbjudan
Really love my short boot and half…
Really love my short boot and half chaps😭😭 really really comfortable!
27 februari 2026
Omdöme utan inbjudan
Oh my goodness what wonderful service…
Oh my goodness what wonderful service and products at such great prices. Received my orderby next day delivery. Made query via whatsapp about delivery before placing my order and had reply within an hour. Will order from this company again without hesitation. Amazing
18 februari 2026
Omdöme utan inbjudan
Great choice and value
I ordered 3 rugs. Very reasonable price, excellent selection an arrived on time.
12 februari 2026
Omdöme utan inbjudan
Good product, easy to order
Ordering was very straightforward, they had exactly the product I needed and it arrived in a timely manner, very satisfied 😊
7 februari 2026
Omdöme utan inbjudan
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