Just go Motorhomes - Toddington Omdömen 

Motor was nice but only a very short intro to where lights/bedmotor etc. The return window is very early and short meant another early start after the trip. The compound entry/exit signs could be better, especially the exit. I felt the £10 a day to park my car in the empty motorhome slot was a bit cheeky. The insurance excess is significant, i declined it and had no problems at all. Beware the dashboard QR help code won't work when your off grid! The YT vid should be made into sections for each motor type.

Other than that it was a good trip and everything was as expected for me.

Good solid reliable vehicle in excellent condition. Friendly and helpful staff at Toddington facility. No significant unexpected surprises.

However, some things you might consider (especially for longer rentals - ours was almost 3 weeks):

1. The capital cost of a motorhome is significant. In that context it seems petty (cheap in not a good way) to not include basic equipment such as leveling ramps, outdoor camp chairs, basic supplies, etc.

2. No TV was installed in our unit??? Seems like a mistake.

3. Replace the oven with a microwave.

4. Add a small toaster to your equipment.

5. And simple ice trays for the freezer. Americans love ice, even in cold weather.

6. Better packing and storage materials for crockery and equipment within the vehicle. Simple plastic holders or tubs for plates, cups, glasses, etc. are an easy fix.

And as a final thought - instruct your customers (especially Americans who might be unfamiliar with this equipment) to empty the toilet cassette at every opportunity and never less than at least daily.

All of that said, we had a wonderful experience with our rental. Thank you.

Super company to hire from with friendly safe and easy process.

It has always been a great relationship and great customer care.
Carmel has always been very kind looking after us and making sure everything is as we want and need. A perfect example of customer focus.please keep up the great work.

Great experience, and communication from Just Go, will defiantly be using again

The 4 birth voyager camper we hired was OK it all worked as it should but the layout is quite restricted very little space for washing up or food prep it would be very cramped for 4 people to sit inside and the rear double bed is OK if your very slim and nimble to get on and off of it as its quite high due to the very large storage space beneath access from the outside rear doors at the back
Easy to drive and a good backup camera shower works well but you will use alot of your water from the tank and also fill up your waist water tank quick

Great service, brand new RV, no problems.

We have used JustGo several times for home and abroad trips. Hiring is a great alternative to buying and it has given us freedom to travel. The company has been supportive and user friendly.

High quality, new campers and a professional handover.

Friendly service team but the working hours for collection and delivery of vehicles can improve and a quicker release of the deposit.

Would be nicer to pick the vehicle up earlier. Vehicle was nice and clean and all around in good condition.

Our experience with justgo’s motorhome could not been better from the 1st check in to returning the van. Everyone is helpful, everything you want to know about the motorhome are simple in the barcode that can be scan with your smartphone.

Third time hiring a van from Just Go. The vans are always close to new, very clean and well equipped. Staff are helpful and friendly too. I will continue to use them and recommend them.

An excellent motorhome. The process's was made simple to take away the stress. The motorhome gave us so much joy and pleasure when travelling in it with the family. Highly recommend it.

A great finding on google, they are very good at their job, great customer service throughout.

The checkin process is cumbersome.
It is too late in the day, and the check out too early. You basically end up paying for an extra day to handle this process. It should be as any rental car company, where checkin and checkout time coincide and can be done at least from 9am to 5pm.
The personnel at the reception was ill prepared, confusing, confused and was not able to provide a smooth and efficient customer experience.

The team were wonderful from booking, pick up and drop off.

Motor home was clean , great to drive and comfortable.

We travelled as a family of 4 (2 adults and 2 children) we are had the best time.

The staff and mechanics all seem friendly people who genuinely want customers to have a good time hiring the vehicle. They are somewhat let down by vehicle interiors that although look/feel good are very light/flimsy construction (thin plastics etc) so when things break they or customer glues back the parts that break again on next hire. For our hire it was quite a critical part that made the door not lock easily so caused some pain, but the trip was still enjoyable and I can’t fault the staff at this branch for this. If you are very very careful and read the instructions, its very unlikely that you’d have a problem and if so unlikely that they would charge for it (thats the impression I got). I can imagine large proportion of bad reviews is from
less caring types of people. They were also nice to call when they discovered that we left a bag in one of the storage cabinets, which I was able to later collect. I would consider hiring again at the right price to balance out minor pains/issues

First time hiring a motorhome - fantastic experience will do again and will recommend Just Go.

We had some issues with fitting our daughters car seat, a lovely lady was so helpful. She got one of her colleagues to screw part of the cushion in and they couldn't do more for us.

Everyone was very helpful, friendly and made the process easy for us as a family with 3 young children.

Will be hiring again !