Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered to Amazon ordered one package somehow four packages were ordered. Tried to get three of the package canceled within three minutes of being ordered and jooyna would not cancel them. Used to... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Hands down the best wipes I've ever used. Tried so many early on with bub number 1 and I really wanted a good but no nasty chemicals wipe. Finally stumbled across Joonya, gave them a go and have never... Se mer

Betygsatt 5 av 5 stjärnor

It's not easy looking for non-tox products that are both safe and effective. I've recommended these disposables to all my mum friends as an alternative to cloth nappies. They work perfectly--have neve... Se mer

Betygsatt 5 av 5 stjärnor

The wipes are the best baby wipes on the business at a fantastic price. All of the ingredients are organic and have the highest level of accreditation for safety on skin. Goodbye nappy rash, hello e... Se mer

Företagsinformation

  1. Babyaffär
  2. Barnbutik

Skrivet av företaget

JOONYA create non-toxic, hard-working nappies & baby wipes that won't make your baby's skin cranky! Only safe ingredients are used in our products.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

100 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Ordered to Amazon ordered one package…

Ordered to Amazon ordered one package somehow four packages were ordered. Tried to get three of the package canceled within three minutes of being ordered and jooyna would not cancel them. Used to order directly from them, however because we live in a rural area they tacked on shipping I can get them shipped through Amazon or Walmart for free so I don’t know why they have to charge for shipping. But after this experience, I’ll no longer buy these diapers. They are a small company who tries to grab a business anyway they can. It’s unfortunate because they have a great product but their ethic suck.
In response to your reply, I know that’s not true because when I get my shipment of Jooyna diapers through Amazon, it comes from your location it has your shipping tag on it

19 december 2025
Omdöme utan inbjudan
Logotyp för Joonya

Svar från Joonya

Hi Teri - I'm sorry to hear of your poor experience with ordering. When you ordered from Amazon, this order was fulfilled by Amazon, not Joonya. We have no control over the order as a result and you would need to request the refund from Amazon directly through the Amazon app. Regarding the shipping surcharge when you ordered from our website, this is because of the remote location. When you order from Amazon, Amazon delivers the package using their own carrier. When you order from our website, we use our own carrier accounts and we get a remote surcharge that we are forced to pass along otherwise we would be losing money substantially on the order. I hope the above explanation helps to understand what may have happened here.
In response to your update re the shipping tag, 99% of orders on Amazon are fulfilled by Amazon. If you share the order number with us by getting in touch with our support, we can investigate further.

Kind regards, Richard

Betygsatt 5 av 5 stjärnor

Quality Products and Excellent Customer Service

I’ve been a loyal customer of Joonya for years, and they continue to impress me with both their products and their customer service. The quality of their diapers, pull-ups, and wipes has always been consistent—durable, comfortable, reliable, and fairly priced especially for a non toxic brand, which is why I keep coming back.

What really sets them apart, though, is their customer care. Anytime I’ve had to reach out, they’ve been responsive, kind, and genuinely focused on helping. It’s rare to find a company that not only offers excellent products but also treats their customers with such compassion and respect.

Joonya has earned my trust and my loyalty, and I will continue to recommend them to anyone looking for quality products backed by a company that truly cares.

31 augusti 2025
Omdöme utan inbjudan
Logotyp för Joonya

Svar från Joonya

Thanks so much for the kind words and support over the years Lindsay! We enjoy looking after our customers, especially loyal ones like you.Kind regards, Joonya

Betygsatt 5 av 5 stjärnor

a really great nappy

a really great nappy! these absorb perfectly even considering my boy feeds a lot overnight and is a heavy wetter. wakes up completely dry but with a big full nappy. it holds so much wee and never a single poo blow out. very happy with these nappies and will def recommend.

1 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service & nappies

Great customer service, quick delivery and mostly best natural/eco nappies and I have tired a lot out there. In terms of cost it’s 10-20 cents per nappy which is okay for keeping your child away from chemicals!

1 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing!

The ease of ordering, price per nappy and the quick delivery time!

The nappies are great quality, help heaps with ensuring no leaks occur and the pattern is very cute :)

6 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love the wipes and convenience of the subscription option

The subscription plan ensures that I don't run out of wipes and saves me the headache of finding a suitable product at a reasonable price that is in stock at my local supermarket. Quick and easy to setup and postage is super reliable and quick. The wipes are good quality, stay moist and are gentle on little ones.

21 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Peace of mind

Joonya wipes give me the confidence to wipe my little ones face without worrying about covering them in chemicals. The wipes are wet, meaning I don’t need to use heaps to get the job done too.

2 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast and reliable service

Fast and reliable service, when I first ordered the nappies I realised I actually needed the pants so they refunded me and I reordered. Overall the quality seems good, have been reordering for a couple of months now.

22 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

LOVE Joonya!

I've tried so many different diaper brands and I am SO happy to have finally found the perfect eco-friendly non toxic diaper! So soft, super absorbent, and no blowouts! And most importantly, no diaper rash! The wipes are fantastic as well. Love the convenience of the subscription box and how easy it is to make changes. Thank you Joonya, you are doing so much good in the world!

17 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing quality and performance

I cannot speak more highly about the quality and performance of these nappies. I feel like I’ve ’tried them all’ and was sick of the constant leaking and breaking with supermarket cheapies and also with the more expensive eco Naty nappies.
I absolutely love these are non tox and eco friendly, I feel great knowing my children are not in constant contact with chemicals on their tiny developing bodies. Thank you Joonya!

9 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We were using a cheap brand of nappy…

We were using a cheap brand of nappy and when my baby girl kept scratching at every nappy change, I decided to try Joonya as we have been using their wipes for years. Within a day of using their crawler size nappy, the scratching stopped and so did the rashes. The nappies are slimline and extremely absorbent and feel lovely to touch. Absolutely recommend these nappies and the wipes.

13 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

High Quality Diapers And Wipes.

High quality diapers and wipes. This is my go to brand and make great gifts for other expecting parents. If you want a quality and safe product this is by far the highest quality diapers I have used. 5 stars and huge shoutout to the team at Joonya!

3 juni 2023
Omdöme utan inbjudan

Detta är Trustpilot

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