Fantastic products & service - after such a poor experience with Duvalay, we were delighted to have been treated like an important customer, our order was easy to process (they even knew the dimension... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Fantastic products & service - after such a poor experience with Duvalay, we were delighted to have been treated like an important customer, our order was easy to process (they even knew the dimension... Se mer
Företaget har svarat
We had some loose covers made by this excellent company and, as usual with their products, they fit perfectly and look great.
Företaget har svarat
We purchased a two year old caravan with fixed single beds. The mattresses were awful, sagging uncomfortable and impossible to get a decent night’s sleep. After research we opted for Jonic and ordered... Se mer
Företaget har svarat
Brilliant. Ordered 16th April, delivered 1st May. Delivered 2 weeks earlier than stated timeframe. Two custom sized shallow (16cm) pocket sprung mattresses for our motorhome. The second order I’ve pl... Se mer
Företaget har svarat
At Jonic, we believe getting a good night's sleep on holiday is just as important as the holiday itself. For almost 20 years we have been handcrafting custom-made bedding, mattresses, and toppers for caravans and motorhomes. Our product line is designed to give you ultimate comfort so you can live life to the fullest. We take great pride in every aspect of our work, from our outstanding customer service to the craftsmanship of our skilled team, which is why we back our entire range with a 5-year guarantee.
Eastgate, LA3 3DY, Morecambe, Storbritannien
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had some loose covers made by this excellent company and, as usual with their products, they fit perfectly and look great.

Svar från Jonic
Fantastic products & service - after such a poor experience with Duvalay, we were delighted to have been treated like an important customer, our order was easy to process (they even knew the dimensions of the fitted sheet we needed based on the make & model of our motorohome - unlike Duvalay who can't seem to match the size required to the mattresses they produce). We bought 2 fitted sheets and they both cover the whole mattress & never ping! Very nice quality and definitely worth the wait after ordering at the NEC. Thank you Jonic, we WILL be back!

Svar från Jonic
Customer service second to none, after picking my motorhome mattresses up to find they didn’t fit due to a number of factors, rang to report the problem, jonic could not have been more apologetic and helpful, quickly returned and new ones made, they are perfect, great products and staff, be hard pushed to find better

Svar från Jonic
The service they offer is truly exceptional. I needed a fresh sheet for our motorhome's island bed, and Nicky handled it flawlessly. From placing the order to receiving the delivery, the new sheet arrived in less than a day. The speed of it all was astonishing. They have a fantastic selection of top-notch products for motorhomes and similar needs. Many thanks!

Svar från Jonic
The claim was they know the mattress from the specifications; I do not need to measure or check - it’ll be correct. After receiving two topper-mattresses, neither of which fitted the bed I have to assume either I have a non-standard bed or the claim is incorrect.
However, the return and refund process was effective, so no harm done but a loss of time.

Svar från Jonic
Contacted Jonic via live chat numerous times prior to ordering. They were very friendly and helpful and told me if I had any further questions to contact them. I ordered a custom mattress topper and fitted sheet. I chose their ultra delivery service which mean my items would be delivered within 7 days. To my astonishment my topper and sheet arrived 2 days after ordering! My topper and sheet are now fitted in my caravan. Although not tested in full anger yet, the topper feels really nice to lie on and the fitted sheet fits lovely. Thank you Jonic for the excellent service and quality items. Just hope your after sales is as good

Svar från Jonic
Superb from start to finish, from the first conversation, to the follow up e mails to the delivery. All amazing. Highly recommend.

Svar från Jonic
We have just received our bespoke mattress protectors and sheets for our Atria Twin supreme 600. The delivery was very quick and the quality and fit of the bedding is outstanding.A big thank you to everyone who helped make it. Celia

Svar från Jonic
Amazing customer service and great mattress!! I cannot fault this company!
Highly recommend :) thank you

Svar från Jonic
Brilliant. Ordered 16th April, delivered 1st May. Delivered 2 weeks earlier than stated timeframe. Two custom sized shallow (16cm) pocket sprung mattresses for our motorhome. The second order I’ve placed. I’ve come back as the first mattress was so comfortable. Would recommend.

Svar från Jonic
Jonic have just made a bespoke 3" memory foam mattress toper for our motorhomes island bed. Very well made, good quality materials used and an excellent service. Everyone we spoke to was so kind and helpful. We are due to go away for a few weeks in our motorhome and asked for an express service, which we got, in just over a week it was made and delivered to the isle of wight. Thank you Jonic.

Svar från Jonic
What a great service they provide. I ordered a new sheet for our motorhome island bed and Nicky dealt with everything to perfection. I received the new sheet in under 24 hours from order to delivery. I can't believe how quickly it was all done.
A great range of quality products for motorhomes etc.
Thank you

Svar från Jonic
I just wish I had purchased a Jonic 1000 pocket mattress when we purchased our Chausson 728EB seven years ago. Having tolerated the 3 inch thick foam mattress supplied by Chausson for six seasons, I cannot believe how much better I slept during our five week trip earlier this summer. I cannot recommend strongly enough that motorhome and caravan users really consider upgrading their mattress and would wholeheartedly recommend Jonic as an excellent bespoke manufacturer.

Svar från Jonic
Had a call to check exactly what I was expecting. The quality is very good however a wee bit expensive.

Svar från Jonic
Excellent and prompt service as usual
Great quality materials Special mention to Michelle Thanks Audrey

Svar från Jonic
Very professional efficient company

Svar från Jonic
The correct delivery address was not given to the courier and therefore it took 3 attempts before it was delivered correctly. The delivery company have said this was down to you .

Svar från Jonic
Their service and attention to detail are exemplary. They are easy to deal with. They are friendly and efficient and my goods arrived on the date agreed. Will definitely do business with them again

Svar från Jonic
The company is very good with communication. The goods were produced and received well within the thirty days quoted as a maximum. The goods were well packed. Just one irritation. The sheets were made for an Adria Twin 640 SGX Supreme. The bedding mattresses (all three) are irregular shapes, ok its easy enough to identify the large main mattress sheet, but there was no indication as to which way round the sheet was made. The two smaller side mattress sheets are worse in that they are two different sizes, (but not by much). It would have saved some hassle if Jonic had labelled these side mattress sheets left and right and also top and bottom. So the bottom line is that I am well pleased with the product, just a little bit extra from Jonic would have saved a lot of "flaffing" about trying to work out the orientation of the sheets.

Svar från Jonic
A very easy, straightforward transaction when purchasing replacement seat covers for our motorhome. Great communication (especially from Emma) and swift delivery of a quality product meant that we were delighted with the end result - a simple and
economical way to update the van. Thank you Emma and Jonic. (P.s. we used stretchy elastic sheet clips on the underside to ensure a really taut, smooth finish).

Svar från Jonic
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.