My faughter is 6y old and since my maternity days i kept buying this brand. not knly that items are gorgeous, great materials and cute prints but they last a long time- i even managed to rehome some.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The ladies at Sevenoaks store have been so helpful! Entertaining my daughter at the colouring station whilst I quickly picked up some pjs. Then again when my daughter decided to wear wellies on hotte... Se mer
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The staff were very helpful in pointing out gifts suitable for a baby shower and generally very pleasant and gave good customer service. Have always been very pleased with the range of clothing and to... Se mer
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David in the Stamford branch made our visit so easy and stress free. He was incredibly pleasant and great with our toddler. He helped us find everything we needed seamlessly and we all left smiling.... Se mer
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Företagsinformation
Skrivet av företaget
JoJo Maman Bébé knows little clothes and has been designing them for decades, pouring love into every detail. Timeless and forever favourites, their clothes are made to be washed, worn, and loved for years and years. They’ve all the bits and bobs your family needs to play, go, sleep, eat and grow. With gifts for special occasions, all year round, discover the perfect present for any celebration. With over 50 high-street stores across the UK, every one of them is so so special and bursting with talented teams. And they do more than sell lovely, helpful things - JoJo works hard to be the best version of themselves. They are super proud to be a certified B-corporation and have been for some time. Happy, sad, good or bad? We want to know at JoJo. We pay attention to all the details, so if you share your review on Trustpilot it will help us get even better at what we do. Thank you!
Kontaktuppgifter
Ingate Works, 4 Ingate Place, SW8 3NS, London, Storbritannien
- www.jojomamanbebe.co.uk
4,8
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love the clothes in this store and a recent problem was dealt with in the best possible way.
I love the clothes in this store. However when I had a problem, Kate, the manager of the Guildford store, could not have been more helpful. The zip failed and fell apart on the 1 month old jacket I had bought for my 4 year old Grandson. The size I needed was no longer available so Kate refunded my purchase price. Knowing how much my Grandson loved the jacket and that I had promised I would bring it back to him Kate gave me the jacket back and suggested somewhere to get the zip replaced. Fantastic service and a happy Grandson. Thank you.
10 januari 2026
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hi Vanessa,
We're absolutely thrilled to hear how much you love the clothes and that Kate, the manager at the Guildford store, was so helpful! Isn’t it wonderful that even though your jacket had an issue, you were able to keep it and get your money back. We’re hope to keep delivering excellent service every time you visit and can’t wait to welcome you back in store soon!
Kind regards The Jojo Team
Sevenoaks Store very friendly and…
Sevenoaks Store very friendly and helpful
9 januari 2026
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Joanne,
Thank you for your lovely feedback following your visit to Sevenoaks.
It's wonderful to hear the team were helpful and friendly as we believe providing excellent service is key.
We look forward to welcoming you back soon!
Kathryn was incredibly helpful and…
Kathryn was incredibly helpful and really welcoming at the didcot store
8 januari 2026
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Natasha,
We are delighted to hear Kathryn in Didcot was helpful. We believe that providing excellent service is key, and it’s wonderful to hear that it made your visit a pleasant one.
We look forward to welcoming you back soon.
Kathryn in didcot was great and friendly
Kathryn in didcot was great and friendly
8 januari 2026
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hi Laura!
We are delighted to hear Kathryn in Didcot was able to assist you in finding the perfect items. We believe that providing excellent service is key, and it’s wonderful to hear that it made your visit a pleasant one.
We look forward to welcoming you back soon.
Lovely customer service team in the…
Lovely customer service team in the Balham store!
7 januari 2026
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Fiorenza,
Thank you for your kind review.
We’re so happy to hear that the team at Balham were able to make your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference.
We look forward to welcoming you back soon!
I love the Balham branch
I love the Balham branch. The staff are always so kind and helpful and the clothes are beautiful.
7 januari 2026
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Mrs Clack,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Balham and that our team could assist you in finding the perfect items.
We look forward to welcoming you again soon!
Lovely
Really lovely staff in the lymington store and Dawn was exceptionally helpful. Really friendly, chatty and couldn’t do more to help.
4 januari 2026
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Hannah,
Thank you for your lovely feedback!
We are so glad to hear that Dawn and the team, were able to assist you during your visit to Lymington.
We always strive to provide the best service and it's wonderful to hear that it made a difference.
We look forward to seeing you again soon!
It’s such a great store
It’s such a great store! Always have the things we need and the staff are so helpful!
3 januari 2026
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hi Joanna!
We’re so pleased that our team made your shopping trip more enjoyable and that the team were able to assist you. We believe that providing excellent service is key and it's wonderful to hear the team could assist you in finding the perfect items.
We look forward to seeing you again soon!
Great customer service
Great customer service, lovely helpful staff. Sad to see so many of these stores now closing, hoping this store remains as it is hugely valued.
2 januari 2026
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Holly!
Thank you for sharing your experience! We’re so happy to hear that the staff made your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference.
We look forward to welcoming you back again soon!
I had such a lovely experience shopping…
I had such a lovely experience shopping in Balham. The shop itself is beautifully presented, and Kasha, Simin & Sylvia were so attentive and helpful. They helped me choose gifts for my two nieces - who are thrilled too! Thank you for a great shopping experience. I will be back again!
31 december 2025
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Rosie,
Thank you for your lovely review, following your visit to Balham! We're so glad to hear Kasha, Simin and Sylvia were able to assist you in finding the perfect gift for your nieces. We always aim to offer the best for our customers, and it’s great to hear they love their gifts.
We look forward to seeing you again soon!
Order never arrived!
I ordered a baby sensory book online in good time to collect from store to give as a Christmas present. One day after ordering, I was advised via email that my item had been delayed by a "few days". Following that, the only communication I received was an email stating that I was getting a refund, with absolutely no explanation as to why. This was now 10 days since ordering and Christmas had been and gone! An advisor on the live chat option told me that they would call my local store to check stock and would ask them to put one aside for me, but this was never followed up with me. I'm disappointed with the lack of communication and the fact that the item I ordered was still clearly showing as "in stock" online. No alternatives were offered to me, other than to randomly send my money back!
17 december 2025
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello,
We’re so sorry to hear there was an issue with delivery of the sensory book and for any concern or confusion the correspondence received may have caused.
If you can please provide some further details we would be happy to look into this further for you.
Lovely ladies and a really helpful…
Lovely ladies and a really helpful store. One of the best Jo Jo stores. Always really popular
31 december 2025
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our store and that our team could assist you in finding the perfect items. We look forward to welcoming you again soon!
JO JO MAMON LYMINGTON
Great experience, very helpful and friendly. Odette went out of her way to help us choose the perfect items for our great granddaughter.
Thank you so much.
18 december 2025
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Thank you for sharing your experience! We’re so happy to hear that Odette made your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference. We look forward to welcoming you back soon!
Balham store were so friendly to us
Balham store were so friendly to us - helped us find baby shoes and gave us paper and pens to play with while we shopped.
30 december 2025
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our Balham store and that our team could assist you in finding the perfect items. We look forward to welcoming you again soon!
Always an excellent experience
Always an excellent experience! Great shop with lovely staff and simply the best kids clothes. I wish we could buy everything! The sale is amazing and bought loads for next Xmas! Well done JoJo Sevenoaks!!
28 december 2025
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Chris,
Thank you so much for this lovely review! We’re thrilled to hear you always have an excellent experience with us and that you love our children’s clothes. It’s wonderful to know the sale helped you get ahead for next Christmas too, great planning!
Your kind words about our team really mean a lot, and we’ll be sure to share them with the Sevenoaks staff. We can’t wait to welcome you back in store again soon.
Many thanks,
JoJo
For Balham London
For Balham London, 5 stars - great staff and service xx
20 december 2025
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Elena,
It's great to hear that you had a great experience in the Balham store. We hope to give this level of service to every customer and hope to welcome you back soon.
Kind regards,
The Jojo Team.
Svar från JoJo Maman Bébé
Hi Catherine,
Thank you for your feedback! We’re so glad to hear you recently enjoyed your visit to Sevenoaks. We always aim to offer the best for our customers, and it's lovely to hear you were pleased with our items.
We look forward to welcoming you back soon.
Absolutely love this store
Absolutely love this store - the staff in Balham are so friendly and helpful!
20 december 2025
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello,
Thank you for your kind feedback. We are delighted to hear the staff at Balham were helpful and friendly. We always strive to provide the best service, and it’s lovely to know that it made a difference.
We look forward to seeing you again soon!
Balham branch
I went into the Balham branch to buy a gift and received great help and service.
20 december 2025
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Michael,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience during your visit at Balham.We pride ourselves on providing great customer service and it's lovely to hear you were able to find the perfect gift.
We look forward to welcoming you again soon!
Had a wonderful experience in your…
Had a wonderful experience in your Balham branch, as always. Very helpful and kind staff and some really lovely gifts and clothes.
18 december 2025
Omdöme utan inbjudan
Svar från JoJo Maman Bébé
Hello Fiona!
Thank you for sharing your experience from your visit to Balham! We’re so happy to hear that our team made your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference.
We look forward to welcoming you back soon!
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