JJ's House Omdömen 

Love the sandals, packaged well , good delivery time ! Looking forward to wearing them at my wedding in September .

My first purchase from JJ’s house was exceptional . The dress arrived on time for my Grandaughters wedding , it fitted perfectly and great quality for the price . I had lots of compliments and now I can’t wait for the next occasion when I can wear it again .

From start to finish, Great service and beautiful product!

I’d give no stars if I could! I ordered a few try it on dresses and everything was fine. I then went ahead and ordered 5 custom made dresses, only 1 fits!!! Raised this with JJs house and have checked the measurements we have provided are correct which they are. Upon receiving JJs house ‘quality control’ photos which shows the sizes the dresses have been made to, you can see they don’t match the sizes we provided! For one of the dresses the middle seam is totally misaligned which I think is the cause for one of the dresses being too big. One of the dresses is way too long, and their response was we didn’t provide the hollow to floor measurements so they had to make the dresses on a standard height ratio. When I sent them screenshots of the measurements I HAD provided they then responded to say all dresses had been made in accordance to the measurements so they completely backtracked!!!

I have provided them with so many photos and evidence that the dresses have not been made correctly to size, and now they have completely ignored me!! There is no phone number to call, and when I did get email responses to start with it took over a week. I first raised my complaint on 6th April, it’s now over 5 weeks later and I’ve gotten nowhere!!! No solution and my wedding is weeks away.

Spent £480 on dresses, 1 fits and to alter the other 4 I have been quoted £344!!! Might as well order new ones! Truly disgusted at the service, I will be reporting to Trading Standards.
AVOID AVOID AVOID!!

I would definitely order from JJ house again. The quality of the products were really good, very good value and very reliable with their shipping.

I used the try on at home service and also ordered colour swatches. It was so easy. Ordered 4 different dresses which arrived within a few days and included the return label for convenience. I was able to find the right size in the style I wanted and then kept the dress, which gave me an additional 15% discount. The quality of the dress was very good and well made. I would highly recommend JJs House for their great service and my purchase of mother of the bride dress.

I'm really happy to have bought my wedding dress with JJ House, the delivery was on time, the fabric is fantastic and the dresses are just like the pictures. The prices are great! And they have a great customer service.

Slechtste service ooit!
Verzendingkosten van 38.63€ +Klassiek jurk lengte kledingzakken van 10 € die je niet meer kan terugverzenden terwijl je geen kleed hebt niets en die mensen reageren niet zoals het hoort!
Dus je leest het goed allemaal als de maat niet goed is dan bekostig je zelf de verzendingskosten toch hilarische een bedrijf dat zoveel verdiend rekent je aan voor kosten waar je niets aan hebt alle mag nog een kleed vinden ook eh en ben al geld kwijt

Fantastic value for money, dresses are beautiful and quality is amazing for the price!
We tried a few for my daughters prom, friends have used JJs for bridal dresses and all have been perfect. Packaged securely, just need hanging immediately to remove any creasing from delivery journey.

Great dress, quality & detail very good

Dress was lovely made and accurate description. Custom sized which was spot on and the item arrived reasonably quick from overseas

I ordered a dress from JJ’s house which took over a month to arrive
It eventually arrived packed in a very small box on opening the dress package which was a zip lock bag the dress was completely creased so much so I needed to have it professionally steamed as it just looked so awful and was totally unwearable in that condition
Although the dress quality is very good and a perfect fit the appearance of the dress was completely awful and ruined by the way it was packaged
I was disgusted that a special occasion dress costing £143 was packaged like a piece of rubbish , costing me an additional £25 to have steamed in order to be able to wear it

Ordered dresses, they never arrived and returned to sender, you’ve said it’ll take a month to get back, I’ve asked for a refund and not had any reply.

I ordered a bridemaid dress Been on website can’t get no reply or no dress I have paid for the dress it’s like I haven’t even ordered the dress won’t be shopping with tho company again

Very impressed with the quick delivery and updates. The dress arrived and tge quality is beautiful. It fitted our daughter perfectly

Bestilte 3 kjoler, ville betale via Klarna som var en mulighed, fordi jeg kunne vente med at betale idet jeg vidste at jeg kun ville beholde en af kjolerne. Efter nogle dage afbestilte jeg kjolerne, idet jeg fandt en anden. De havde ikke sendt kjolerne endnu, havde ikke modtaget nogen mail om at de var på vej og det var ikke kjoler der skulle specialsyes. Alligevel opkræver JJHouse halvdelen af det fulde beløb. Altså 1083,50 kr.. for??? Ingenting!!! Jeg har skrevet mails til dem 2 gange, som der ikke svares på… hold jer fra dette firma, med mindre I er meget sikre på at beholde kjolen..

The whole process of finding exactly what I wanted.
The style, material, sizes.
Delivery.
💯

Quality of product is excellent and very good value for money. Delivery updates were given and were accurate. I would use the site again.

Beautiful clutch bag for my wedding day. I was a bit wary of ordering from JJ's, but I needn't have worried. The bag was exactly as it was on the site, ordering was easy and delivery very quick. Would order again.

Pudsigt at når man kan anmelde produkterne på hjemmesiden, så er det kun de gode anmeldelser som blive vist. Jeg skrev d. 6/3-2025 en anmeldelse på en kjole og gav den 1 stjerne, anmeldelsen står som godkendt/gennemgået på hjemmesiden men er ingen steder at se inde inder produktet, der er der kun 7 anmeldelser med 5 stjerner, det er jo så ikke retvisende over for kunderne. Så nu skriver jeg også min anmeldelse af kjolen her.

Er lidt ærgerlig over at man bestiller en kjole på mål, men at den så slet ikke passer når man modtager den. Specielt når man så ikke kan få lov til at returnere en kjole som er på mål. Barmen sidder helt forkert og dårligt, taljen er meget for stor, vi skakker 2 cm ca. i hver side.
Alt i alt meget skuffet og træt af at have brugt så mange penge på en kjole som ikke er brugbar.