Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Doors arrived and were taken into a warm dry house but kept in their frames. We noticed the doors were scratched when we went to fit them and told the company. They said it has to be reported wi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered wrong doors opened one rang about an exchange no problem picked them up dropping new order off no problem no charges and full refund very smoothly done.customer service spot on doors ar... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Rang on Friday at 4.30pm having forgotten to do an order for a valued customer. A lady in sales called Debra, took pity on me, and all resolved within hours. Doors with customer within 2 days. Br... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We at OakWood doors have worked with JB kind for years but since we have been dealing more with Jordan the level of customer service we receive has surpassed expectations. he will go over and above... Se mer

Företaget har svarat

Företagsinformation

  1. Dörrleverantör
  2. Innerdörrar

Skrivet av företaget

JB Kind Doors supply via a network of builders merchants and online partners. Choose from over 200 different wooden door designs to suit all tastes and budgets. Contemporary and classic internal doors, external doors, fire doors and pocket door systems.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

302 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

JB Kind doors

Received door a few days after being told out of stock which was a pleasant surprise.Was kept informed throughout
process.Delivery was well within time given and driver was really helpful.Door undamaged but a bit more protection would have made me a happier.
Door still to be hung,along with others,as
joiner is first class and so very busy.
Happy with quality of door and service provided.

24 januari 2024
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Thank you so much for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear that you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Serpelle door, great service

Review
One week ago these Sepelle doors were supplied by JW. Champion. They were delivered today by Rob Winson who was very helpful and pleasant.
Terry at JB Kind Doors Ltd set up the order.
Everyone I have delt with 10/10!
I have cancelled my order with my local Builders merchant, order placed 3 months ago! Highly recommend these two companies. Thank you JB Kind Doors, highly recommended!

18 januari 2024
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Thank you for taking the time to leave us a 5 star review, it much appreciated.

We’re pleased to hear that you are happy with your doors and our service.

We’ll be sure to pass your feedback onto our driver Rob.

Kind regards

The JB Kind Doors team

Betygsatt 3 av 5 stjärnor

External doors

The doors are great the delivery chap was great, what I dont get is the communication first Im told the 12th so I stay in no doors, then Im told the 17th & then the 18th very poor practise on someones part

18 januari 2024
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Chris

Thank you for your feedback, we are delighted that you are happy with your doors. We will also ensure that your feedback is passed onto our driver.

Looking at our planning system, we cannot see that a communication was sent out advising a date of the 12th. As our texts are sent automatically, we are looking into the log to see how this communication may have been sent in error.

The change in delivery date from the 17th to the 18th was due to driving hours. Unfortunately, there was a delay earlier in the delivery run which led to the change. We hope that this was notified in plenty of time.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Recommended

2 doors ordered through Wayfair, delivered by JB Kind. We were updated throughout via text msgs, delivery slot was confirmed and adhered to (even in snowy conditions). Friendly, helpful driver. Doors were appropriately packaged - no damage.

16 januari 2024
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Lynn

Thank you so much for taking the time to leave us a 5 star review.

We're pleased to hear that you are happy with your doors and our delivery service. Your feedback will be passed onto the driver concerned.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Excellent service and very competative…

Excellent service and very competative pricing.
Prompt delivery, and delivery driver was excellent, very nice Gent, very helpful, pleasant conversation and very careful of the delivered goods.
Thank Yiu.

16 januari 2024
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Mr Ramshaw

Thank you so much for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear that you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Excellent range and service

Excellent range and service. Recommended to all

11 januari 2024
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Gerry

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear that you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Brilliant Service keeping you updated…

Brilliant Service keeping you updated giving you hour slot before arriving definitely will recommend drivers are helpful

10 januari 2024
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Ajmal

Thank you for your 5 star review.

We’re pleased to hear that you are happy with your doors and our service.

We’ll be sure to pass your feedback onto our delivery team.

Kind regards

The JB Kind Doors team

Betygsatt 2 av 5 stjärnor

Multiple issues

Delivery instructions were not followed, even when explicitly made clear.

The doors I ordered look nothing like they do in the pictures and are, as such, unusable.

Doors need more protection in transport.

I will see if I can get a refund.

8 januari 2024
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear George

We are sorry to hear that you have had a negative experience purchasing JB Kind products.

Unfortunately, your query does not raise any recollection with our team. To ensure that this is reviewed and dealt with, we kindly ask that this is reported back to the retailer that you have purchased the doors from. Once reviewed, we will then ask that the retailer passes on our response for your reference.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Door purchase & delivery

Arrived at time stated, Sean (driver) was very helpful and offloaded the doors straight to into my hall. The doors were in protective wrapping & in good condition.
I would recommend J B Kind doors.

5 januari 2024
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear John

Thank you for taking the time to leave us a 5 star review.

We’re pleased to hear that you are happy with your doors and our service.

We’ll be sure to pass your feedback onto our driver Sean.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Fantastic quality and service

This was our second experience with the company. Fantastic as we have wide doors. Amazing service yet again and still have more to purchase. Thank you

19 december 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Erin

Thank you so much for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear that you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

We had a problem with damage to doors…

We had a problem with damage to doors but it wasn’t a problem as the matter was resolved quickly and politely from the company, so no complaints from us !!👍

12 december 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Claudia

Thank you for taking the time to leave us a positive review.

We're pleased we could help resolve your issue quickly and that you like your doors.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Great doors and customer service

Great doors, well priced and excellent customer service! Thank you

8 december 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Kiran

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Buy doors the easy way …

Doors purchased on line. Easy website. Delivered within a few days, on time, with high level of care. No issues.
Happy to use again.
Happy to recommend!

30 november 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Peter

Thank you for taking the time to leave us a 5 star review.

We are pleased to hear that your purchase went smoothly and that you would happy be happy to use us again.

Kind regards,

The JB Kind Doors Team

Betygsatt 5 av 5 stjärnor

Excellent and professional service

Excellent and professional service. Very pleased with internal doors I ordered - will definitely use again and strongly recommend.

30 november 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Catherine

Thank you for taking the time to leave us a 5 star review.

It is great to hear that you are happy with your doors and that your order and delivery went smoothly.

Kind regards,

The JB Kind Doors Team

Betygsatt 5 av 5 stjärnor

You’re delivery driver was very…amazing

You’re delivery driver was very professional in keeping the customer informed phone me when 30 minutes away and very pleasant to speak to it’s very refreshing to see very good person with these skills and we gave her 10 out of ten thanks

29 november 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Peter

Thank you for taking the time to leave us a 5 star review.

It is great to hear that you are happy with our delivery service and your lovely comments have been passed onto the driver concerned.

Kind regards,

The JB Kind Doors Team

Betygsatt 5 av 5 stjärnor

Good on time delivery

Good on time delivery. Good Communication. All doors look in great condition but have yet to fit so can’t give a full review but see no issues.

21 november 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Stefan

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear you are happy with your doors and our delivery service.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Excellent communication regarding…

Excellent communication regarding delivery. Friendly driver arrived in time slot given. Would definitely use again and highly recommend.

20 november 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Jo

Thank you for taking the time to leave us a 5 star review.

It is great to hear that you are happy with our service and that your delivery went smoothly. We will be sure to pass on your positive feedback.

Kind regards,

The JB Kind Doors Team

Betygsatt 5 av 5 stjärnor

Excellent company

Ordered 5 doors from JBKind doors. They have been excellent from ordering to delivery. They kept me updated on delivery and tracking and and from ordering to delivery it only took 4 days.
They have a wide range of good quality doors. I would definitely recommend this company.

16 november 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Sharon

Thank you so much for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear that you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Betygsatt 5 av 5 stjärnor

Door delivery

Delivered on time, no damage, driver very helpful. Keep up the good work 👍🏻

15 november 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear David

Thank you for taking the time to leave us a 5 star review.

It is great to hear that you are happy with your doors and that your delivery went smoothly. We will be sure to pass on your feedback to the driver.

Kind regards,

The JB Kind Doors Team

Betygsatt 1 av 5 stjärnor

Doors ordered 19th September and…

Doors ordered 19th September and arrived 3rd October damaged/wood split. It’s taken until today 15th November to provide another and this one was not even taken off the lorry because it was damaged .

15 november 2023
Omdöme utan inbjudan
Logotyp för JB Kind Doors

Svar från JB Kind Doors

Dear Paul

We are sorry that you have had a negative experience purchasing our doors through an online retailer.

As discussed yesterday, unfortunately although you did report the damage initially to your retailer, we were not notified at that time, which has caused the delay in getting the matter resolved for you. We hope now that you have been suitably updated and we are in the process of a resolution for you.

Kind regards

The JB Kind Doors team

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