My insurance was dearer with them and when i gave them the price I got from another company they were able to match it. Why rip people of you should give the lowest price available at the start. Peopl... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Worst company ever, check out my previous review. Ive cancelled my policy on 4 June, still waiting on my refund despite it being within 14 day cooling off period. I tried to ask for my money ba... Se mer
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I received a renewal quote but decided to check comparison websites to find best price. There weren’t any! Meanwhile, my renewal quote went up by £24! I spoke to an agent who actually got me a price... Se mer
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Renewal due for car insurance, was contacted by my insurer its4women. Lovely staff to deal with who explained everything and did not pressure me but instead left it with me to shop around. I got a... Se mer
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Företagsinformation
Skrivet av företaget
its4women is different. ...because our car, home & travel Insurance can be sorted by you online, 24/7, 365 days a year. Our next generation service means we have fewer overheads, so we can give you incredible discounts on your insurance. So don’t hang about. ****************************************************** Here’s a secret. its4women’s car insurance brings discounts for young drivers. Our telematics insurance, sometimes known as Black Box insurance, helps younger drivers and those with less experience, to prove they can drive well. When you drive better, we reduce the cost of your insurance premium! Access our young driver discounts
Its4women - Insurance made rewarding
Skrivet av företaget
- Set up and manage your policy anytime, anywhere without having to wait to talk to anyone
- Trusted by 130,000 drivers in Ireland. 90% of our customers renew online each year.
Kontaktuppgifter
66 Railway Road, BT52 1PG, Coleraine, Storbritannien
- www.its4women.co.uk
3,9
Bra
536 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Its4women
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind regards
Lauren
Svar från Its4women
Thank you for your positive review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind regards
Diane
its4women.co.uk
Svar från Its4women
As an online insurance company our main method of contact is via our Online Chat Service, this facility is accessed via our website and allows you to instant message with an advisor with any queries you may have. While we do not accept incoming calls, we do currently have a call back request system in place for our Call Centre team to contact you, these call back requests are returned within 24-48 hours and can be requested through our online chat facility. All call backs are processed in date and time order to be fair to all customers, at busy periods the call wait time may vary.
Kind regards
Diane
Its4women.co.uk
Fantastic company to deal with ..
Fantastic company to deal with ... would recommend to all
2 juni 2024
Svar från Its4women
Thank you for your review,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind regards
Lauren
Efficient and helpful
Lauren from its4women was very efficient in changing my insurance to my new vehicle. She phoned me when it suited me and nothing was too much trouble. I would have no hesitation in recommending this insurance company to others.
28 maj 2024
Omdöme utan inbjudan
Svar från Its4women
Thanks for your review,
We're absolutely delighted to see such a positive review about a member of our Customer Services team, we're glad to hear that you were afforded with 5-star treatment and will pass your kind words along. Thanks for your support.
Kind regards
Lauren
Great.....
25 maj 2024
Svar från Its4women
Thank you for your review,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind regards
Diane
its4women.co.uk
Svar från Its4women
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind regards
Lauren
Svar från Its4women
Thank you for your review Raymond,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thank you for the support
Kind regards
Lauren
The team were very professional and…
The team were very professional and quick with my changes that i needed completing
15 maj 2024
Svar från Its4women
Thank you for your kind review,
We are thrilled that you have had a positive experience with our company and with the customer service agent in question. Your support is greatly appreciated, and we will ensure to pass on your thoughtful words to our agent. Please do not hesitate to let us know if we can be of any further help in the future.
Kinds Regards
Lauren
Its4women.co.uk
Svar från Its4women
Thank you for your review,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind Regards
Lauren
Its4women.co.uk
Renewal
Easy to renew my car insurance online with no hassle and great availability of documentation after renewal on the app. Makes buying car insurance much easier
17 maj 2024
Svar från Its4women
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when renewing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind Regards
Lauren
Its4women.co.uk
Very helpful
Anne Marie was very helpful when I was getting my husband's insurance renewal sorted
17 maj 2024
Svar från Its4women
Thank you for your kind review,
We are thrilled that you have had a positive experience with our company and with the customer service agent. Your support is greatly appreciated, and we will ensure to pass on your thoughtful words to our agent. Please do not hesitate to let us know if we can be of any further help in the future.
Kind Regards
Lauren
Its4women.co.uk
I was contacted by an agent following…
I was contacted by an agent following my online enquiry for car policy renewal. I was offered a good competitive price & this allowed me an opportunity to ask questions about my policy however, when I was referred to pay online my card payment would not take after several attempts over the weekend & Monday. I used the online chat to try & remedy this & an agent called me back after a short while to take my payment. In spite of my difficulties & frustration both agents were v helpful, polite & friendly in resolving any questions & queries hence the score I’ve awarded.
14 maj 2024
Svar från Its4women
Thank you for your review,
We can only apologise that you incurred a system error but we are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind Regards,
Rebecca
Its4women.co.uk
On line was so easy to do it's good…
On line was so easy to do it's good when you have no problems with it
13 maj 2024
Svar från Its4women
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind Regards,
Rebecca
Its4women.co.uk
Can't get speaking to a person
Can't get speaking to a person. No number to ring them. Price went up over 200 this year.
8 maj 2024
Svar från Its4women
We are sorry to hear of your dissatisfaction with being able to contact us. As an online company, our favoured method of contact is via our Live Chat facility, where you can speak with an advisor directly. They can help you with any queries or changes that you may have. However, if the change that you wish to make is impossible for you to do online, they will be happy to arrange a call back for you with a member of our customer service team. We can confirm that there has been an increase across the board in relation to insurance premiums and can only apologise if the quote offered was not as competitive as previous quotes.
Kind Regards,
Rebecca
Its4women.co.uk
Good compadative prices
3 maj 2024
Svar från Its4women
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards,
Rebecca
Its4women.co.uk
Poor first quote I had to push hard to get your best…
I had to push hard to get your best quote, by saying I would look elsewhere, I was told to come back to you if I got a better option…..no loyalty to existing customers and you reduced your quote only when you had to
30 april 2024
Svar från Its4women
Thank you for your review,
We try to be as competitive as possible with our renewal quotes, however on occasion if you have been able to source cheaper quotes we will do our best to come as close to these as we can.
Kind Regards,
Rebecca
Its4women.co.uk
Svar från Its4women
Thank you for your review,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind Regards,
Rebecca
Its4women.co.uk
Worrying service…
This is supposed to be a seamless process for controlling your insurance. It is clumpy and difficult to access information and the on line help is useless. As a retired Insurance Broker I would be totally embarrassed by the online service offered and at next renewal no matter the cost I will insure elsewhere. For every adjustment you are totally charged in a very onerous way when the online process is supposed to engender economy of effort. Avoid this company at all costs. It is better to pay more at outset than endure the punishing costs of mid term adjustments and communication problems. I really worry about the response of claims issues and wait until renewal date to get clear of them
Following Rebecca’s response I am familiar with online products. You miss my point. Its4women site is onerous to navigate and when I tried to change to a new car from the showroom the site did not produce the appropriate page to do a change - it kept inviting me to get a quote. The showroom personnel had the same problem. Online chat worked ok although it took a lot of time as you couldn’t identify the vehicle model from your records. I was also annoyed by the additional Broker charge of £30, which is excessive for an on line product which is supposed to be economical. I have another car with Axa Direct and no problems there at all.
30 april 2024
Omdöme utan inbjudan
Svar från Its4women
Thank you for your review,
As an online insurance company, we do advise that all changes can be made via your online account. This is accessed via our website and there are help tutorials available if you are having any difficulties making your change. We also have the Online Chat Facility which allows you to instant message with an advisor and they can talk you through any changes you require. Any additional premium is calculated based on the change made and will depend on how the new details rate.
Kind Regards,
Rebecca
Its4women.co.uk
Svar från Its4women
Thank you for your review,
We are pleased to hear that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards,
Rebecca
Its4women.co.uk
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