I ordered an item pretty late in the day & paid a very reasonable amount for next day (Saturday) delivery. Sadly DPD let the side down with a no show but when I rang ITS Richard was super helpful righ... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ITS is a fantastic company. Great advice and always willing to help and discuss issues and benefits of their products. I picked up a little impact driver by Einhell. Great tool for the price.
Företaget har svarat
I purchased a body only 184 mm De Walt Circular saw with a 24 tooth blade. I am very happy with the price (£160). I was pleased with the service that Mo the sales advisor provided. I purchase... Se mer
Företaget har svarat
No Nonsense. Just as they advertise. Say what they mean and mean what they say. Very good prices wherever possible. Interested in customers and retaining them so they come back. Punctual, efficient, n... Se mer
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Företagsinformation
- Verktygsbutik
- Byggmaskiner
- Gör-det-självbutik
- Hobbybutik
- Verktygsmakare
- Butik med utrustning för träslöjd
Skrivet av företaget
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Skrivet av företaget
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktuppgifter
Unit 11, Waltham Park Way, E17 5DU, Walthamstow, London, Storbritannien
- 0208 532 5000
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant service. Know 100% where I will be buying next time.
I ordered an item pretty late in the day & paid a very reasonable amount for next day (Saturday) delivery. Sadly DPD let the side down with a no show but when I rang ITS Richard was super helpful right from the beginning. He could have said "not their fault" (which it wasn't) but instead offered to try & follow up with DPD. While that didn't ultimately lead to a redelivery he did ring back to explain. He then offered to call back after the weekend & to follow up which he did. Can't ever recall anyone following up the way he did & I was a first time customer. Brilliant effort and a credit to ITS. Obviously know 100% where I will be going next time. A Big thanks.
23 maj 2026
Omdöme utan inbjudan
Svar från ITS - Walthamstow
Hi James,
Thank you so much for your fantastic feedback and for sharing your experience with us.
We're delighted to hear that Richard was able to help and that you felt supported throughout your order process, even when DPD let you down. Your comments mean a lot to us and we look forward to welcoming you back next time.
If you ever need anything else, just let us know.
Fast delivery. Very very friendly and courteous when i had a query. Item top notch at discount price. Will definitely used again
Fast delivery and very friendly and courteous when i rang with a query. Item top notch at discount price. Will definitely use again
20 maj 2026
Svar från ITS - Walthamstow
Thank you for the 5-star review Von, It's good to hear your order arrived in good time for you, so pleased you are happy with the price and service received. We look forward to hearing from you again soon 🙂 - Stefani
I purchased a body only 184 mm De Walt…
I purchased a body only 184 mm De Walt Circular saw with a 24 tooth blade. I am very happy with the price (£160).
I was pleased with the service that Mo the sales advisor provided.
I purchased from the Walthamstow branch.
19 maj 2026
Svar från ITS - Walthamstow
Thank you for the 5-star review Zakir, Pleased you were happy with the service received in the Walthamstow store. We look forward to hearing from you again soon 🙂 - Stefani
GREAT SERVICE
THE SERVICE FROM YOUR CUSTOMER ASSISTENT WAS GREAT, HE WAS PASSIONATE TO SATISFY MY NEEDS/EXPECTATIONS, POLITE AND PROFESSIONAL! TOOLS ARE GOOD SERVICE IS EXCELLENT! WELL RECOMMENDED ITS!!!
18 maj 2026
Svar från ITS - Walthamstow
Hi Cristian,
Thank you so much for your fantastic feedback and recommendation!
We're delighted to hear you had such a positive experience with our service and that you are happy with your tools.
If you ever need anything else, please don't hesitate to get in touch.
Thanks again for choosing ITS.
Lauren
Satisfaction.
16 maj 2026
Svar från ITS - Walthamstow
Good afternoon Mikey,
Thank you so much for your star 5* review! We’re thrilled to see that you had a great experience us.
We can’t wait to welcome you back again soon!
Svar från ITS - Walthamstow
Hi Nanda,
Thank you for the 5-star review, pleased you were happy with the service received. We look forward to hearing from you again soon
Lauren
Svar från ITS - Walthamstow
Hi Roland,
Thank you for your positive feedback about our Walthamstow store and team. We're glad you had a good experience.
If there's anything else we can help you with, just let us know.
Richard
Helpful always willing to help all…
Helpful always willing to help all round great experience will definitely be back to purchase more products for my day to day work life
9 maj 2026
Svar från ITS - Walthamstow
Good Afternoon Thomas,
Thank you for the 5-Star review, so pleased to hear that you are happy with the service you have received.
We look forward to hearing from you again soon 🙂 - Georgia
ITS is a fantastic company
ITS is a fantastic company. Great advice and always willing to help and discuss issues and benefits of their products.
I picked up a little impact driver by Einhell. Great tool for the price.
30 april 2026
Svar från ITS - Walthamstow
Hi Michael,
Thank you so much for your fantastic feedback and for sharing your experience with us. We're really pleased to hear that you found our advice helpful and that you're enjoying your new Einhell impact driver.
If you ever need any further assistance or have any questions about our products, please let us know.
Thanks again for your kind words!
Lauren
Very competitive price
Very competitive price. Paid for next day before 10.30am and it arrived at 9.30am very impressed.
7 maj 2026
Svar från ITS - Walthamstow
Hi Deborah,
Thank you for your feedback! I'm glad to hear you found our prices competitive and that your order arrived ahead of schedule.
If you need any assistance with future orders, just let us know.
Great atmosphere in store
Great customer service (I went in store)
And great atmosphere among the team.
The item was held in stock and I was able to pick up, so that worked well for me
5 maj 2026
Svar från ITS - Walthamstow
Hi arc electrical,
Thank you so much for sharing your feedback and letting us know about your great experience in our Walthamstow store. We're delighted to hear you enjoyed the atmosphere and received excellent service from the team.
If you need any further assistance with your order or anything else, just let us know.
Richard
Helpful assistant at Walthamstow branch.
1 maj 2026
Svar från ITS - Walthamstow
Good morning,
Thank you so much for taking the time to leave the teams at Walthamstow some feedback, along with an amazing 5* rating.
If you need anything else you know where we are 🙂
Looking forward to having you shopping with us again soon
Svar från ITS - Walthamstow
Good Afternoon,
Thank you for the 5-Star review, so pleased to hear that you are happy with the service you have received.
We look forward to hearing from you again soon 🙂 - Georgia
Very helpful and fast service and…
Very helpful and fast service and delivery.
After service is excellent
3 februari 2026
Svar från ITS - Walthamstow
Thank you for the 5-star review Philip, So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you. We look forward to hearing from you again soon 🙂 - Stefani
Svar från ITS - Walthamstow
Hi Edward,
Thank you so much for your fantastic feedback and for sharing your experience with us regarding your order.
We're delighted to hear you had such a positive experience with our sales team.
If you need any assistance in the future, please let us know.
Svar från ITS - Walthamstow
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you enjoyed your visit to the Walthamstow store and the staff were friendly
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
Every item I required was in stock at…
Every item I required was in stock at great prices complete with quick delivery what more do you need
24 april 2026
Svar från ITS - Walthamstow
Thank you for the 5-star review, It's good to hear your order arrived in good time for you, so pleased you are happy with the price and service received. We look forward to hearing from you again soon 🙂 - Stefani
Svar från ITS - Walthamstow
Good Afternoon Hrisriyan,
Thank you for the 5-Star review, so pleased to hear that you are happy with the service you have received.
We look forward to hearing from you again soon 🙂 - Georgia
Very helpful staff
Very helpful staff, ordered Monday afternoon delivered Tuesday morning.
20 april 2026
Svar från ITS - Walthamstow
Thank you for the 5-star review, So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you. We look forward to hearing from you again soon 🙂 - Stefani
Svar från ITS - Walthamstow
Hi there,
Thank you for the 5-star review, pleased you were happy with the service received. We look forward to hearing from you again soon
Lauren
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.