Just a phone call with Jason to withdraw some capital. Very easy to talk too. He stayed on call with through the whole process which was very helpful and had great patience dealing with my concerns
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Using Intertrader with smartcharts and have had a couple of niggles including one where some work was done on my account meaning an open trade, which hit TP, was not able to be closed and eventually... Se mer
Företaget har svarat
Migration from Ava Trade seems to have caused them platform issues with their MT5 implementation. Trades opened immediately closing. No response now in 6+ hours. Will take my business elsewhere. Ed... Se mer
Företaget har svarat
i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... Se mer
Företagsinformation
Om Intertrader
Skrivet av företaget
Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Kontaktuppgifter
10 Lower Thames Street, EC3R 6AF, London, Storbritannien
- +44 203 364 5189
- support@intertrader.com
- www.intertrader.com
4,5
Utmärkt
258 omdömen
Har besvarat 70 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professional and responsive
Great customer service by Ahmed AL-Farawi, quick in responding to my enquiries and dealt with professionally. Mr AL-Farawi listened to my concerns with care and reassured me by being active and called me back with all the necessary information. Professional, friendly and experienced customer service agents, hope to work with INTERTRADER for a long time.
8 oktober 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your wonderful feedback! We’re delighted to hear that Ahmed Al-Farawi provided you with prompt, professional, and reassuring support. We take pride in the quality of our customer service, and it’s great to know you felt listened to and well looked after.
We truly appreciate your trust in Intertrader and look forward to supporting you for many years to come.
Best regards,
The Intertrader Team
Thank you so much I really appreciate it
Thank you so much I really appreciate it
8 oktober 2025
Omdöme utan inbjudan
Svar från Intertrader
You're very welcome! We're glad we could assist you, and we truly appreciate your kind words. If you ever need anything else, don’t hesitate to reach out.
Best regards,
The Intertrader Team
Worst Employer I Ever had
I worked at Intertrader, until recently.
My overall job experience was positive in terms of responsibilities and professional environment.
However, I am currently facing an unresolved issue regarding outstanding payments.
Despite fulfilling my work duties, several payments remain unpaid, including unused vacation days, bonuses, public holiday compensation, and overtime pay.
I have contacted HR multiple times but the payments have not been processed yet. Unfortunately, the lack of timely payment has caused me significant financial strain.
I am seeking a prompt resolution to this matter. I hope the company improves its payroll and communication processes for the benefit of current and future employees.
This review is based strictly on my personal experience and factual payment issues, without disclosing any confidential or proprietary company information.
9 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Our vendor has been in contact with the individual to provide explanations and assist in resolving any outstanding queries. We are sorry that the individual has been dissatisfied by the outcome. We appreciate the opportunity to address the matter and remain committed to maintaining transparent and professional practices.
Ahmed was incredibly helpful as this…
Ahmed was incredibly helpful as this was my first time opening a broker account. He was quick to reply to my questions on the chat and even went to the trouble of calling me to help me which was much appreciated. I'm looking forward to trading with Intertrader.
3 oktober 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind words! We’re thrilled to hear that Ahmed was able to support you so well during your first account setup. Starting with a new broker can be a big step, and we're glad he made the experience smooth and reassuring.
We look forward to supporting you on your trading journey with Intertrader. If you ever need anything, we’re just a message or call away.
Best regards,
The Intertrader Team
I had some enquiry through email,but mr…
I had some enquiry through email,but mr savva call me to assist very nice guy solve my problem straight forward.
29 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind feedback! We’re glad to hear that Mr. Savva was able to assist you promptly and effectively. It’s great to know he made the process straightforward and helpful.
We appreciate your trust in us, and if you need anything further, we’re always here to help.
Best regards,
The Intertrader Team
Savvas was very informative and…
Savvas was very informative and helpful, quick responses and solved the problem
25 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your feedback! We’re pleased to hear that Savvas was informative, responsive, and able to resolve your issue quickly. We’ll be sure to pass along your kind words to him.
If you need anything else, we’re always here to help.
Best regards,
The Intertrader Team
Vavara was exceptionally helpful every…
Vavara was exceptionally helpful every time we spoke I was listened to and the support given was top notch, customer satisfaction is the main aim and I am satisfied with all effort made to assist in my issues.
Thanks so much for the support.
15 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind words! We’re delighted to hear that Vavara provided exceptional support and that you felt truly listened to and assisted. Customer satisfaction is very important to us, and we’re glad we could meet your expectations.
We’ll be sure to pass on your appreciation to Vavara. If you ever need anything else, we’re always here to help.
Account help
In dealing with Intertrader, I found them helpful in assisting me with a situation I had due to external account issues. They replies promptly and dealt with the matter as needed.
3 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your feedback! We’re pleased to hear that our team was able to assist you promptly and effectively with your account issue. Providing timely and helpful support is always our priority.
If you need any further assistance in the future, we’re here to help.
Best regards,
The Intertrader Team
Very prompt attention great service…
Very prompt attention great service from Pavlos
9 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Hi John, thank you for your kind words! We’re delighted to hear that Pavlos provided you with prompt and great service. We’ll be sure to pass along your feedback to him.
Disappointed
Please pay attention to the real negative reviews. They are correct.
The app and company are terrible.
Customer service is really non existent.
Join at your own risk if you have read these reviews.I would say Sta mp Life’ is mile ahead and better. They offer me quality service
8 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Hi Jose,
We’re sorry to hear about your experience and that our service did not meet your expectations. We take all feedback seriously and would like the opportunity to review your concerns in more detail. Please reach out to us directly at support@intertrader.com so we can assist you further.
I had a problem placing trades
I had a problem placing trades. I rang the helpline and spoke to Cem. He was really good and efficiently solved the problem for me.
8 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for sharing your experience! We’re glad to hear that Cem was able to assist you efficiently and resolve the issue with your trades. We’ll be sure to pass your kind words on to him.
Great customer service and fast response
Great customer service and fast response
8 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Hi Roy,
Thank you for your kind words! We’re delighted to hear you’re happy with our customer service and response time. Your feedback means a lot to us, and we look forward to continuing to support you.
Reliable and Straightforward Trading
I’ve been using Intertrader for around six weeks, and it’s proven to be solid and reliable. Execution is fast enough, EUR/USD spreads are decent, and I haven’t run into any technical issues. The mobile app works smoothly for trading on the go, and the support team has been respectful and helpful. Nothing flashy—just a dependable service.
1 augusti 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Katherine,
Thank you for sharing your detailed feedback. We’re delighted to hear that you’ve found our platform solid and reliable, with smooth execution and helpful support. Providing a dependable trading experience is always our goal, and we truly appreciate your trust in Intertrader.
Esecuzione rapida e piattaforma…
Esecuzione rapida e piattaforma stabile. Dopo quattro mesi di utilizzo non ho riscontrato alcun problema. L’app mobile è davvero ben fatta, decisamente superiore rispetto a quelle di altri broker.
14 mars 2025
Omdöme utan inbjudan
Svar från Intertrader
Cara Olivia,
Grazie mille per la tua splendida recensione. Siamo felici di sapere che ti trovi bene con la nostra piattaforma e con l’app mobile. La tua soddisfazione è molto importante per noi, e ci fa piacere che la tua esperienza sia stata positiva e senza problemi.
Un caro saluto dal team Intertrader.
Very supportive and friendly!
Germaine called me 4 times (!!!) Guide and helped me to setup my account and connect to MT4.
She was very friendly and supportive.
AMAZING!
4 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Oshri,
Thank you for your amazing feedback! We’re delighted to hear that Germaine was able to guide you through the setup and support you so thoroughly. Providing friendly and dedicated assistance is always our goal, and your kind words mean a lot to us.
Germaine Was very helpful helping with…
Germaine Was very helpful helping with my withdrawal this is a reelable good trading service and highly recommend intertrader they are under the FCA .
4 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Gareth,
Thank you for your wonderful feedback and recommendation. We’re so pleased to hear that Germaine was able to assist you with your withdrawal and that you value our service. Your trust in Intertrader and recognition of our FCA regulation mean a great deal to us.
Details and guidance
I needed some details and guidance. Germaine helped me on the phone. Very polite and patient. Appriciate it.
3 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Em,
Thank you for your lovely feedback. We’re glad to hear that Germaine was able to assist you with patience and care over the phone. Your appreciation means a lot to us, and we’re always here whenever you need support.
Excellent customer service from…
Excellent customer service from Germaine.
2 september 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Mike,
Thank you for your kind feedback. We’re thrilled to hear you had an excellent experience with Germaine — we’ll be sure to share your comments with her. Providing great customer service is always our priority, and your words mean a lot to us.
SCAM
For Trustpilot and Intertrader: account 132319
At the end of March 2025, I opened account no. 132319 with Intertrader. After the account was approved and my request to become an elective professional investor was accepted, I deposited €15,000. I began trading — specifically news trading — with very few trades, only around major economic announcements.
Out of the blue, and without any clear reason, they blocked my account, claiming that documents were missing or that the ones I had provided were not acceptable — despite the fact that the account had already been approved. I sent everything they requested, and they reactivated the account.
In the meantime, I started reading very negative reviews online, particularly from users who reported losing significant amounts of money during the transition from AvaTrade to Intertrader, due to open positions being poorly handled in that process. I realised I had entrusted my money to amateurs who create problems for themselves through inexperience — as if the normal challenges any company faces weren’t enough. Unfortunately, I made the mistake of not withdrawing my funds.
A few days ago, their compliance department emailed me saying my account was closed and that, due to “abusive trading,” they had removed all my profits. Ironically, they claimed that “such trading is characterised by a high volume of transactions” — in my case, trades were extremely few, with weeks passing without any activity. Fraudulent brokers often use the “abusive trading” excuse to justify removing profits.
I want to stress that I made around €1,000 profit on a €15,000 deposit over five months — I did not quadruple my account in a month! I have also noticed a sudden surge of suspiciously positive reviews, which seem designed to bury older negative ones and boost ratings ahead of new negative feedback that is likely coming. I will be reporting this to Trustpilot.
HAPPY TO MODIFY THIS FEEDBACK WHEN AND IF THE PROBLEM WILL BE SOLVED
21 augusti 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Antonella,
Thank you for sharing your feedback. We’re sorry to hear about your experience and the concerns you’ve raised. Please note that account closures and profit adjustments are only made following thorough compliance reviews and in accordance with our trading terms and conditions.
We would like to investigate your case in detail. To do this securely, please reach out to our team at support@intertrader.com with your account details. Our team will be happy to review your account history and provide you with a clear explanation.
We value transparency and regret any frustration this has caused. Your satisfaction is important to us, and we will do our best to resolve this matter fairly.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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