Despite a long wait beyond the estimated 8-10 weeks for delivery my Aimee sofabed finally arrived today. I am delighted with the product that was meticulously unpacked and installed by the two man te... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered 3 side takes from Taz at Interior envy. He checked they were all available before I actually went online and made my purchase, I’d been let down previously by an online website. I was kept... Se mer
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A1 Service..!! Dealt with Tam in the Sheffield branch who was very professional and not a 'pushy salesman'. Bought the Urban Ceramic table with 6x Roma chairs and all delivered within the suggested... Se mer
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I waited for many weeks for my purchase with no communication from Interior Envy about delivery times, until I gave up and cancelled my order and then received further deafening silence other than the... Se mer
3,5
Medel
74 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 54 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Taf and his team offered a great…
Taf and his team offered a great choice, service and were so helpful in choosing our chairs and the delivery was very prompt. Thank you!
28 februari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Thank you so much for your kind review! We're really pleased to hear that Taf and the team were able to help you find the perfect chairs and that you were happy with the choice and service provided. It's great to know the delivery was prompt too. We truly appreciate your support and hope you enjoy your new chairs for many years to come!
AVOID
I ordered a simple blanket box from Interior Envy and the delivery was delayed. I then tried to cancel the order having phoned their office was told someone would contact me. This never happened but thankfully the box was delivered.
Upon opening it was clear the box was badly broken but given my previous customer experience felt sure I would have a problem getting a full refund.
Sure enough after two e mails (including images etc) over a week ago I have received no response.
I appreciate this could have been a delivery issue but what is clear they have little or no customer service.
As I have not received a response my next option is to contact my Credit Card company, but given my experience I would advise against ordering from this company.
I will continue to update this review
26 februari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
We are disappointed to read this review as it does not accurately reflect the situation.
Firstly, the order in question was delivered, despite the delivery delay you mention. As with any furniture delivery, delays can occasionally occur with couriers, but the item was ultimately delivered successfully.
You state that you sent two emails with images over a week ago and received no response. We have carefully checked our inbox and records and cannot find these emails. If emails are not received, unfortunately we cannot respond to them. This can sometimes happen due to spam filters or incorrect email addresses being used.
At no point have we refused assistance or a resolution. If an item is genuinely damaged in transit, we deal with this in line with our customer service policy and arrange a suitable resolution once the issue is reported and evidence is received.
It is therefore concerning that a public review advising others not to order from us has been posted before giving us a fair opportunity to investigate or resolve the matter.
Interior Envy supplies a large number of customers and we pride ourselves on both the quality of our products and our service. If you do have a damaged item, please send your order number and photos of the damage to sales@interiorenvy.co.uk and we will review the matter promptly.
Great experience
Great quality products, delivered to the schedule promised. The staff in store were always helpful and never pushy.
They were very clear on lead times for the products, our expectations were met.
Couriers were friendly and careful. Yes, I would use Interior Envy again.
23 februari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Thank you so much for your kind review! 😊
We’re really pleased to hear that you’re happy with the quality of your products and that everything was delivered as promised. Our team always aims to be helpful without being pushy, so it’s great to know that came across during your visit.
Clear communication and reliable delivery are very important to us, and we’re glad the couriers took good care when delivering your order.
Thank you again for choosing Interior Envy — we truly appreciate your support and look forward to helping you again in the future!
Amazing company
We brought the 3 seater and cuddle chair from the sully range in charcoal grey . Taff the store manager went above and beyond to help us . The furniture arrived yesterday sooner than the timeframe which we were so happy about . The delivery service was also great . Would highly recommend this company . They are very professional and all for a great price . Thank you
4 mars 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Thank you so much for your lovely review!
We’re delighted to hear that you’re happy with your Sully 3 seater and cuddle chair in charcoal grey. I’ll be sure to pass your kind words on to Taff — he’ll be really pleased to know his help made such a difference.
It’s also great to hear the furniture arrived earlier than expected and that the delivery service met your expectations. We always aim to make the whole experience as smooth as possible from showroom to home.
Thank you again for choosing us and for taking the time to recommend our company. We hope you enjoy your new furniture for many years to come!
Best wishes,
The Interior Envy Team
Brought an amazing leather italian sofa…
Brought an amazing leather italian sofa from here a couple weeks ago and couldn’t recommend more. The recliner works perfectly and it is one of the comfiest sofas i’ve ever tried! The quality of the leather is impeccable and the service was amazing. The sales manager Taf was extremely helpful and I recommend anyone to support this lovely family run buisness!
2 mars 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Thank you so much for your kind words! We’re absolutely delighted to hear how happy you are with your Italian leather sofa – especially knowing it’s one of the comfiest you’ve ever tried 😊
It’s great to hear the recliner is working perfectly and that you’re impressed with the leather quality – we pride ourselves on offering premium pieces that are built to last.
Taf will be thrilled to read your comments as well – we’re so pleased he was able to help you find the perfect sofa.
Thank you again for supporting our family-run business, it truly means the world to us. We hope you enjoy your sofa for many years to come!
Terrible company to deal with
Terrible company to deal with. Very poor customer service, product wasn't delivered after a month from ordering. False promises made that never materialised. Avoid!!
1 februari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
We are sorry to read this review, however the comments made here do not reflect the experience we aim to provide our customers.
Many of our items are made to order, and while we always provide estimated delivery timeframes, delays can occasionally occur due to production schedules or courier logistics. These factors are sometimes outside of our direct control, but we always try to keep customers informed where possible.
We also take customer service very seriously, so it is disappointing to see statements suggesting otherwise, particularly as we have supplied many customers successfully and work hard to resolve any issues that arise.
Unfortunately, without an order number or further details it is difficult for us to investigate the situation you have described. We would welcome the opportunity to look into this properly and clarify what has happened.
Please contact us directly at sales@interiorenvy.co.uk with your order details and we will be happy to review the matter and assist you.
Interior Envy Sheffield
I bought a sofa and a mattress from the interior envy Sheffield branch. The best purchases I could have made for my new house. Needed to keep my sofa in storage as my property wasn’t ready and this was no trouble at all (whilst I appreciate this was annoying for the branch, it was no issue for them and reassured this with me)
Such friendly staff- Personable, chatty and really helpful when making the right purchase.
Would HIGHLY recommend to anyone!!!! Thankyou so much again :)
13 februari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Hi Megan,
Wow – thank you so much for such a lovely review! 🤍
We’re absolutely thrilled to hear that your sofa and mattress have been the perfect additions to your new home. That’s exactly what we aim for at Interior Envy Sheffield – helping our customers find pieces they truly love.
It was honestly no trouble at all keeping your sofa in storage while your property was getting ready. We completely understand how stressful moving can be, so we’re just glad we could make that part a little easier and give you some reassurance along the way.
Your kind words about our team mean the world to us. We pride ourselves on being friendly, honest and helpful (with a good chat thrown in!), so it’s fantastic to know that came across during your visit.
Thank you again for choosing Interior Envy and for taking the time to recommend us – it really does make a difference for a local Sheffield business like ours. If you ever need anything else for your home, you know where we are 😊
Wishing you lots of comfort in your new home!
The Interior Envy Team 🛋️
Quality interiors
They've got Quality interiors, tested and trusted.
18 februari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Thank you for shopping with us .
Kind regards
Interior Envy Team
Svar från Interiorenvy
Thank you for shopping with us . Really appreciated .
Kind regards
Interior Envy Team
Extremely Stressful and Disappointing Experience
I placed an order with Interior Envy for a table.
From the outset, communication was difficult. I dealt with an extremely rude, aggressive man who shouted at me. My order was significantly delayed and only progressed after I repeatedly chased it. I was later informed that the item had not initially been ordered as expected, and delivery was also mishandled and delivered to the wrong address then taken away.
When the table eventually arrived, it was in a damaged condition and not of an acceptable standard. Unfortunately, it did not arrive in time for the event for which it had been purchased, which was very upsetting.
Although I ultimately received a refund, the overall experience caused considerable inconvenience and stress.
As a result of the handling of this matter, I issued a county court claim. Judgment was entered in my favour. During enforcement, there was confusion on my part regarding the correct legal entity. I am now taking advice and whether to pursue the matter against the appropriate company.
This review reflects my personal experience and the factual position as I understand it.
16 november 2025
Omdöme utan inbjudan
Svar från Interiorenvy
While there was a delay with the order, the issue was addressed as soon as it was brought to our attention. When the customer reported concerns with the table, we arranged prompt collection of the item and issued a full refund without hesitation.
We categorically refute any suggestion of aggressive or inappropriate behaviour. Interior Envy prides itself on treating customers respectfully at all times.
As the matter has since involved legal proceedings, and given there appears to be confusion regarding the correct legal entity, it would be inappropriate to comment further in a public forum.
We remain confident that we acted responsibly and resolved the matter promptly once raised.
I recently purchased two leather reclining chairs
I recently purchased two leather reclining chairs on 30/01/26, and I couldn’t be happier with the entire experience. From start to finish, the customer service was excellent.
My order was delivered exactly as promised, and I received it right on the stated date, which I really appreciated. The chairs arrived in great condition. They’re comfortable, stylish, and feel like great quality.
I also want to say a big thank you for the amazing discount that was offered, and I’m genuinely pleased with the value I received.
Overall, a smooth and satisfying purchase; highly recommended!
30 januari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Thank you so much for taking the time to leave such a wonderful review — it really means a lot to us.
We’re delighted to hear that you’re so happy with your leather reclining chairs and that everything from the ordering process to delivery went smoothly. Knowing the chairs arrived on time, in great condition, and met your expectations for comfort and quality is exactly what we strive for.
We’re also very pleased that you felt the discount offered gave you great value — that’s always our aim.
Thank you again for your recommendation and for choosing Interior Envy. If we can help with anything in the future, please don’t hesitate to get in touch.
Kind regards,
The Interior Envy Team
Good quality
Good quality, beat my expectation, (Darwin fabric corner sofa is really nice)
4 februari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Thanks for the great feedback! We’re delighted that the Darwin fabric corner sofa exceeded your expectations — it’s a lovely choice. Hope you enjoy it for years to come!
Ordered a nest of tables on 16th Jan
Ordered a nest of tables on 16th Jan. As of today I have raised a card dispute with my bank as the goods are yet to be received. I have tried contacting via the email address on receipt, got no reply. The message service on the website and got no reply, so tried Facebook messanger and got an automated reply until I stated they aren't returning my messages. They then contacted me and explained they had staff off sick. So I asked when I would be receiving my goods and agreed a date at which it was suggested that I then re chased them a few days before delivery was due to check it had been dispatched. This is poor customer service. I wouldn't recommend them at all as I don't trust I would even receive my goods so have then tried to contact to just get a refund and surprise I can't get thru on Facebook or via calls
6 februari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Thank you for your review. We’re sorry to hear you’re unhappy, however we’d like to clarify a few points as the timeline in this review is not accurate.
The order was placed on 15th January 2026. As clearly stated at checkout and on the order confirmation, this item is made to order with a lead time of up to 14 working days. At the time the dispute was raised, this timeframe had not been exceeded.
Once contact was made, we explained that we had experienced short-term staff sickness, which delayed our response — we apologise for this. A delivery timeframe was discussed and remained within our stated lead time.
The customer has since been fully refunded. We do not ignore customer messages or refund requests and are always happy to resolve concerns directly.
Beware Folks!
Not only was their customer service exceptionally poor, they are now trying to prove that my original review was not legitimate six months after leaving it! Heed the warnings - don't go near.
I called them twice, and twice the person who answered the phone shouted at me saying they were too busy. I never got as far as making an order after being treated so badly.
Their response to my review is libellous lies. The fact that they can casually comment on something with such venom tells you a lot about them.
5 februari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Alison you have not purchased any goods from us . Shouting on the phone to our staff is not fair they do not need to be treated in this manner and constant leaving reviews is not acceptable . We will be contacting trust pilot regarding this .
I bought two leather reclining arm…
I bought two leather reclining arm chairs, ( or thought I had) via Interior Envy web site October 2025.
supposed to take a maximum 4 to 5 weeks so thoroughly expected them to arrive before Christmas, started writing emails and phoning the company on the 11th asking when I was to receive the order, I would be told "give me a couple of days to check and I will get back to you" or "I will call you next Monday" Mostly they did not do so. from the 11th of December to the 16th January after Four emails and twelve phone calls they still could not or would not give me a date, I cancelled the order by email on the 16th Jan they called me on the 17th Jan only to tell me that they were having trouble to get the colour I had ordered would I like to change the colour! NO THANKYOU, anyway a refund was agreed, but having now sent two emails asking why not I still haven't had a refund.
Bottom line is if you can possibly avoid purchasing anything from this Co I suggest you do, They will take your money but you may not get the goods,
28 oktober 2025
Omdöme utan inbjudan
Svar från Interiorenvy
We’re genuinely sorry to hear about your experience and understand why the delays caused frustration. This certainly isn’t the level of service we aim to provide.
Your order was affected by unexpected supplier issues with the specific leather colour you selected, which regrettably took longer than anticipated to resolve. We appreciate that this was communicated far later than it should have been, and we apologise for the lack of clear updates during that period.
As agreed following your cancellation, a full refund has now been processed back to your original payment method. Depending on your bank, this can take a few working days to appear in your account.
We take feedback like this seriously and are actively improving our communication and order-tracking processes to ensure this situation doesn’t happen again. Thank you for bringing this to our attention, and again, we’re sorry for the inconvenience caused.
— Interior Envy
Been caught out
Been caught out ! Paid for a mirror , no delivery of goods . Numerous phone calls . Do not buy from this company !!!!
30 januari 2026
Omdöme utan inbjudan
Absolutely love my gorgeous chair
Absolutely love my gorgeous chair, smooth service, with updates throughout & straightforward delivery. Highly recommend, thank you!
22 januari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Thank you so much for your lovely review! We’re absolutely thrilled to hear you love your gorgeous chair 😊 At Interior Envy, we’re so pleased everything ran smoothly, from regular updates to straightforward delivery. Thank you for the recommendation—it truly means a lot to us. Enjoy your new chair!
3 seater Sofa quality
Wow, I am excited about the 3 seater sofa i bought for my apartment. This quality of wood is top-notch and service delivery is excellent. I will highly recommend Interiorenvy.
22 januari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you love your 3-seater sofa and that the quality and delivery met your expectations. Your recommendation truly means a lot to us. Enjoy your new sofa, and we’d be delighted to help again anytime you’re looking to upgrade your space! 😊
Interior Envy Team
Literally the worst customer service
Literally the worst customer service. Incredibly rude on phone; incorrect shipping times on website, no indication as to when item will be shipped and no explanation as to why it’s late.
15 januari 2026
Omdöme utan inbjudan
Quality product and good service…
We purchased two reclining leather sofas, which arrived within the timescale we were given. Very pleased with the quality of the sofas. The service has been great, friendly and helpful with a follow up call the day after delivery to check everything was ok.Delivery was arranged immediately and expertly installed.
17 januari 2026
Omdöme utan inbjudan
Svar från Interiorenvy
hank you so much for taking the time to leave such a lovely review. We’re really pleased to hear you’re happy with your new reclining leather sofas and that everything arrived within the promised timescale. It’s great to know our team’s service, delivery, and follow-up call made a positive difference. We hope you enjoy your sofas for many years to come, and thank you again for choosing Interior Envy.
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