After almost more than one month of hassle to buy some plasterboards from them, they never managed to deliver damage-free plasterboard to me. I returned damaged plasterboards 3 times and every time th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fanatstic service right from the get go,. We ran into some problems due to stock delay, but without hesitation they allowed us to change the order without fuss. We received the first delivery and... Se mer
Insulation Hub came to our rescue with an urgent & affordable supply of Rockwool to complete a couple of new ceilings in an old house. The guys were helpful & efficient & saved us weeks of delays (& n... Se mer
Very good service as the initial enquiry was answered on a Sunday and the delivery arrived within a few days. A few sheets were missing but these were in turn delivered before I needed them. My local... Se mer
Företagsinformation
Skrivet av företaget
insulation hub specialises in insulation. So whatever insulation you need we will be able to supply.Delivering nationwide We stock brands such as Celotex, Kingspan, Knauf, Rockwool and Isover. Insulation products at competitive prices. Stocking, insulated plasterboard, plasterboard, insulation board, phenolic insulation, PIR insulation and more. Free shipping items include Cromar, Isomass, Maipei, NX Norcros, ProGuard, Schluter, Timloc, Tyvek, YBS
Kontaktuppgifter
4,0
Bra
141 omdömen
Ingen aktuell inbjudningshistorik
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Disgraceful customer service . Sham company
Disgraceful customer service .
Ordered a product from this company's website . The company took payment immediately online.
after the deadline for delivery had passed and i had not heard anything at all from the company i made contact with them only to be told that the product i ordered ( that the website showed as in stock) was not actually in stock . Not even any attempt to contact me from their end to tell me that the product was not actually in stock
I asked for a refund and 12 days later , they still have not the grace nor the guilt to bother refunding me . Yet i had to pay them immediately to order what they don't have in stock.
And surprise surprise.... if you go on their website they still show the product as being available . Total disrespect for customers
Woeful couldn't care less attitude
31 mars 2023
Omdöme utan inbjudan
Avoid
Very difficult communication, I had my refund after one month.It wasn't full refund, very painful and stressful experience.
10 februari 2023
Omdöme utan inbjudan
Great service
Great service, nice and helpful staff, handled my order at 9:00pm so that I can collected my goods next day morning.
31 januari 2023
Omdöme utan inbjudan
Great tean
Ordered items given delivery date arrived on time what more can a builder want heads up to insulation Hub what a team
21 december 2022
Omdöme utan inbjudan
Great service
Great service! Great company ! At short notice they helped us with a price match and very quick delivery ! YOGI customer service was brilliant thank you again
4 januari 2023
Omdöme utan inbjudan
Great customer service and very competitive pricing.
I requested a quote for a large amount of insulation which was responded to very quickly and was very competitive.
I was able to speak directly to their customer service to answer some questions that I had before placing the order.
They arranged for delivery the next day and kept me informed at each stage of the process.
Delivery was on time and efficient.
Very pleased with the service, pricing and will definitely be using again!
20 december 2022
Omdöme utan inbjudan
very quick to arrive and great price for such a product.
10 november 2022
Omdöme utan inbjudan
Excellent service
Insulation Hub delivered my order in excellent condition and on time. Fantastic products, very reasonably priced and great customer service. I would recommend this Company.
23 oktober 2022
Omdöme utan inbjudan
No hesitation in ordering again. Great!
Very pleased with my order.
The price was competitive, it was easy to place my order and the parcel arrived quickly and in good condition as it was well packed.
To add to this, I also received a courtesy call to ensure that I was happy and to enquire whether there was anything they could do to improve the experience!
10 oktober 2022
Omdöme utan inbjudan
Easy to use website, excellent prices, timely delivery
Stumbled across the insulation hub website whilst looking for prices on Tyvek House wrap and tape. Insulation hub offered the cheapest price including delivery - ordered late Friday afternoon and was delivered on Monday. What more can I say, easy to use website, excellent prices, timely delivery!
10 oktober 2022
Omdöme utan inbjudan
Good service
Good service, well packed item and delivered on time,
Thanks to the team.
30 september 2022
Omdöme utan inbjudan
Really good service from team
Really good service from team. Had to change order and this was implemented seamlessly and equally the refund of the financial difference.
Delivery and goods were efficient too.
15 september 2022
Omdöme utan inbjudan
Quick delivery and great prices.
28 september 2022
Omdöme utan inbjudan
Great service and great price
Great service and great price
Delivered next day at no extra cost
21 september 2022
Omdöme utan inbjudan
Poor
Made a very large mistake on their part of the order. Because I'm new to the trade I couldn't differentiate between the packaging, when I explained this nothing was done and forgotten about.
Sent a much cheaper and wrong item as a substitute despite specifically stating I would wait for the correct one. Don't take them at their word.
Several hundred pound out of pocket and very annoyed
1 juli 2022
Omdöme utan inbjudan
Ordering was easy
Ordering was easy. Prices were best I could find and delivery was quick and accurate.
What more could you ask for.
17 augusti 2022
Omdöme utan inbjudan
Insulation Hub not only do insulation…
Insulation Hub not only do insulation they also do 'House Wrap' a breatherable membrane designed to protect a structure from the weather. Tyvek Housewrap is one of the most popular. After doing an extensive search in the internet I came upon Insulation Hub, which offered the best price and free postage on this item (special offer atm) Ordering was simple and efficient. Delivery was quick and easy. I will definitely look to Insulation Hub for future similar purchases.
4 augusti 2022
Omdöme utan inbjudan
Fast efficient service at a good price
14 juli 2022
Omdöme utan inbjudan
Think twice before ordering
Do not order if you have any specific time frame to follow. I've been before placing an order that stock is available and not problem with fulfilling the order. 2 weeks later and still no delivery made. Stay away as it will cost you more on calls and chasing than you save on actual products
21 juni 2022
Omdöme utan inbjudan
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