Ordered, confirmed then nothing!! Emailed with no response back so I emailed again (3 times) still ignored. Seat covers turned up finally today and to be honest I wish I didn’t bother! They aren’t g... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a set of bentley diamond for my transit custom over a year ago and what a wonderful product it is. Enhances the interior appearance spectacularly, fits the seats like a glove and has prove... Se mer
Should have read these reviews before spending my money. I placed an order 13th march 2026, over a month later no update from them. Only DHL, who have said there is a holdup on delivery and after sp... Se mer
Företaget har svarat
Absolutely the worst company I have ever used no seat covers after 7 weeks lies after lies now 5 email sent no reply avoid at all cost scammers
Företagsinformation
Skrivet av företaget
Inka is a dynamic lifestyle brand specialising in tailored, premium-quality vehicle seat covers & floor mats. We draw on our heritage of combining quality and fine craftsmanship with innovation and exquisite design to create our own quintessential style that is specifically engineered to be fit for purpose. Our premium quality products offer longevity and authenticity by being at the cutting edge of engineering, design, and styling, utilising the finest high-performance materials available today. Our sister company Auto Kit International Ltd is a well-established supplier of high-quality leather trim and tailored interior accessories for leading car manufacturers’ including Jaguar Land Rover, Mercedes-Benz, VW (Volkswagen) , Nissan, Renault, Ford, Man and Audi. This has given Inka access to the original equipment specifications and materials used during manufacture ensuring our products consistently exceed expectations. Inka tailored seat covers are designed & tested with safety as the highest priority. Our tailored seat cover range is designed to allow normal air-bag deployment and accommodate ISOFIX where applicable. OUR MISSION: “TO BECOME THE GLOBAL CENTRE OF EXCELLENCE IN THE: DESIGN, DEVELOPMENT, MANUFACTURE & RETAIL OF BESPOKE SEAT COVERS FOR THE TRANSPORTATION SECTOR"
Kontaktuppgifter
Unit A3 , Chartwell Point, Chartwell Drive Industrial Estate, Chartwell Drive, Wigston., LE18 2FT, Leicester, Storbritannien
- 01509611068
- retailorders@auto-kit.co.uk
- www.inka-corp.com
1,7
Mycket dålig
367 omdömen
Har besvarat 4 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Worst company ever
Worst company ever.
No contact number
Still waiting for seat covers
Going to give them a visit
20 mars 2026
Omdöme utan inbjudan
DONT BOTHER
Ordered, confirmed then nothing!! Emailed with no response back so I emailed again (3 times) still ignored. Seat covers turned up finally today and to be honest I wish I didn’t bother! They aren’t great and seem like universal seat covers for a very high price! Don’t waste your time or money. Terrible!!
Update - Seat covers don’t fit as I have a rare seat. Even though all the other vans I’ve seen like mine are identical??
20 april 2026
Omdöme utan inbjudan
Worst transit seat covers I have ever…
Worst transit seat covers I have ever seen!! From start to finish.
Ordered seat cover 4 weeks ago, after the website said 3-5 working days delivery.
Finally received the seat covers after 4 weeks. They don’t fit the seats nicely at all!
Avoid at all costs!!!
18 april 2026
Omdöme utan inbjudan
Absolutely the worst company I have…
Absolutely the worst company I have ever used no seat covers after 7 weeks lies after lies now 5 email sent no reply avoid at all cost scammers
6 mars 2026
Omdöme utan inbjudan
Dont waste your money
Should have read these reviews before spending my money. I placed an order 13th march 2026, over a month later no update from them. Only DHL, who have said there is a holdup on delivery and after speaking with them its due to DHL not receiving my items.
Three emails to Inka-corp and not one response.
Dont use.
13 mars 2026
Omdöme utan inbjudan
Svar från INKA - Original Equipment
17th April 2026
Update.
Production Delays & Late Deliveries
Dear Customers,
We hope this message finds you well.
As you may already know, we have encountered numerous delays in our production process, leading to significantly late deliveries of customer orders and resulting in dissatisfaction among some of our customers.
We sincerely apologise for this situation and hope to regain your trust as a genuine company experiencing growing pains.
The majority of our products are handcrafted in the UK and are of exceptionally high quality. However, the unprecedented demand for our items has created a bottleneck in our UK production line, which we are currently addressing and working to resolve.
We also acknowledge the frustrations expressed by our customers regarding the lack of communication from our customer services team located overseas.
In response, we have now established a UK-based customer service team that is collaborating with our UK production and operations team to efficiently manage the backlog and expedite the shipping of outstanding orders whilst ensuring we respond to customers as swiftly as possible.
Please be rest assured that we are doing everything we can to respond to your enquiries by email and to dispatch your orders for delivery as quickly as possible.
We kindly ask for your patience during this time.
Please check all your inboxes, including your spam and junk folders, for our email communication.
If you are unable to wait any longer for your order, please inform us, and we will process a full refund for you, passing your cancelled order to the next customer in line.
Please email customer services, including your order number in the subject line, at:
retailorders@auto-kit.co.uk
We would like to take this opportunity to sincerely apologise for any shortcomings in our customer services and delivery lead times that have not met your expectations.
Please be assured that we are working diligently to ensure that our service and delivery times align with the quality of our products, which are indeed worth the wait.
We hope to restore your faith in us as a genuine company experiencing growing pains.
Best Wishes From The Inka Team.
Do not use
Ordered seat covers weeks ago. Not arrived, messaged to get a refund and getting no response from them. Do not use them
16 april 2026
Omdöme utan inbjudan
Awful company and items
Awful company and items. The product took weeks to arrive after advising 3-5 days. When arrived the quality was really poor, items didn’t fit, whipped, straps fell off.
Refund has been requested and the company do not respond.
Stay well clear
2 februari 2026
Omdöme utan inbjudan
SCAMMERS!
SCAMMERS!! SCAMMERS!!
Bought seat covers for £250. Was meant to take 3-5 working days. It has been over 6 weeks now. I’ve tried to get my money back for over 3 weeks. Simply ignored. Absolute SCAMMER of a company. Might aswell throw £250 in the bin. Absolutely jokers.
14 april 2026
Omdöme utan inbjudan
1 star is too good for this company
1 star is too good for this company. Terrible customer service. Spent £850 on car seats over a month ago. nothing has arrived and not replying to emails. Avoid!!!
14 april 2026
Omdöme utan inbjudan
Scammers
Ordered some seat covers 6 weeks ago - no contact and no update - I have now sent a 7 day letter of intention to take them to court - still no response - going to small claims court now to get money back - worst company in the UK - do not buy anything off them or their parent company Auto-Kit International
1 mars 2026
Omdöme utan inbjudan
Shocking service ordered 10 weeks ago…
Shocking service ordered 10 weeks ago and still not received, iv emailed and asked for a refund 3 times and they just keep saying they are posting it on Monday
13 april 2026
Omdöme utan inbjudan
Terrible company
Terrible company, doesn’t respond to emails, no definitive date given now waiting over 2 months. Don’t go near this business
14 februari 2026
Omdöme utan inbjudan
ARRIVED , PHEW
covers have now arrived 6 weeks later but good quality ,
10 april 2026
Omdöme utan inbjudan
Scammer’s, Yet again they promised to send out my…
Yet again they promised to send out my order that I placed back in January 2026, still nothing an absolute scam company do not order from them you’ll be conned like I was.
10 april 2026
Omdöme utan inbjudan
Wish I would have seen these reviews…
Wish I would have seen these reviews before I parted with my hard-earned cash.
Same story as many recent reviews. Ordered a set if covers for my new T7. Paid £99. Nothing arrived. Sent a few emails and was reassured they were in production. 5 weeks later...nothing.
DO NOT TRUST THIS COMPANY
I raised a dispute with my bank and the bank refunded me.
9 april 2026
Omdöme utan inbjudan
Svar från INKA - Original Equipment
QTR 2 2026
Production Delays & Late Deliveries
Dear Customers,
Hope you are well.
As you may already be aware we have had many delays in our production which has resulted in some extremely late deliveries of customer orders and some very unhappy customers.
For this we sincerely apologise and we hope we can restore your faith in us as a genuine company with growing pains.
The majority of our goods are hand made in the UK and of extremely high quality, the unprecedented demand for our products has caused a bottle neck situation in our UK production line which we are now working through and catching up.
We are aware of current customer frustrations centred around communication with our customer services team which we are also now resolving.
As of Monday 13th of April 2026 we are moving the customer services team back to the UK in line with our main production activities in order to improve the delivery timelines and the communication.
Please be rest assured we are working as hard as we can to get your order out for delivery & as quickly as possible so please bear with us.
If you cannot wait any longer for your order please let us know & we will process a full refund for you and pass on your cancelled order in the pipeline down to the next customer in the queue.
Please email customer services quoting your order number in the subject line at:
retailorders@auto-kit.co.uk
In terms of communication we aim to respond to all customers within 48 hours by email, please check all your inboxes including your spam & junk folders for our response.
We would like to take this opportunity to sincerely apologise where our customer services and delivery lead times have not met your expectations but please take note that we are working very hard to ensure the service and delivery times match the quality of our products, which are worth the wait.
We hope we can restore your faith in us as a genuine company with growing pains.
Best Wishes From The Inka Team.
Do not waste your time. The price is very attractive do not be fooled
EDIT 13.04.26 - another 2 emails sent and still no refund.
EDIT 11.04.26 - I have now sent 5 emails over 4 days and still no refund.
I tried to buy a set of front seat covers from inka in June 2025 but needed them urgently and when they emailed not in stock I waited a week and then asked to be refunded.
This year I checked again and said " in stock delivery in 3 to 5 days." So decided to buy again........
Yup...... again contacted for update, reply in production stage....not in stock then. Advised a couple of days. 1 week later and no reply.
I wouldn't mind if they stated from order to dispatch was 4 weeks of it was 4 weeks. What I hate is missed expectation by their own actions...
Just say coming from china and send me some tracking. By far one of the most consistently bad customer service levels of any company I have had dealings with.
Requested refund. No reply so raised dispute with credit card company.
Whats the saying fool me once .........
Edit after reply 10.04.26. Bringing customer services back to the UK is a great step. For those with your products they sing their praises as high quality.
Shame they also all say the same regarding customer services. Managing customer experience and expectations is whats let me down.
As per my 2 separate emails I would like a refund.
Order#32894
27 mars 2026
Omdöme utan inbjudan
Svar från INKA - Original Equipment
QTR 2 2026
Production Delays & Late Deliveries
Dear Customers,
Hope you are well.
As you may already be aware we have had many delays in our production which has resulted in some extremely late deliveries of customer orders and some very unhappy customers.
For this we sincerely apologise and we hope we can restore your faith in us as a genuine company with growing pains.
The majority of our goods are hand made in the UK and of extremely high quality, the unprecedented demand for our products has caused a bottle neck situation in our UK production line which we are now working through and catching up.
We are aware of current customer frustrations centred around communication with our customer services team which we are also now resolving.
As of Monday 13th of April 2026 we are moving the customer services team back to the UK in line with our main production activities in order to improve the delivery timelines and the communication.
Please be rest assured we are working as hard as we can to get your order out for delivery & as quickly as possible so please bear with us.
If you cannot wait any longer for your order please let us know & we will process a full refund for you and pass on your cancelled order in the pipeline down to the next customer in the queue.
Please email customer services quoting your order number in the subject line at:
retailorders@auto-kit.co.uk
In terms of communication we aim to respond to all customers within 48 hours by email, please check all your inboxes including your spam & junk folders for our response.
We would like to take this opportunity to sincerely apologise where our customer services and delivery lead times have not met your expectations but please take note that we are working very hard to ensure the service and delivery times match the quality of our products, which are worth the wait.
We hope we can restore your faith in us as a genuine company with growing pains.
Best Wishes From The Inka Team.
6 weeks
6 weeks, not a seat cover in sight…. Multiple attempts to contact, twice reassured “next week” then following week “next week” last two attempts to communicate have been ignored… awful.
26 februari 2026
Omdöme utan inbjudan
DON’T order from this company
Ordered seat covers and mats for my new van over 7 weeks ago emailed several times had response at first but after more emails asking for a refund surprise surprise no response if you are thinking of ordering from here don’t bother the customer service is shocking you feel like you are being scammed ordered end of February still nothing
8 april 2026
Omdöme utan inbjudan
Absolute disgrace of a company
Absolute disgrace of a company. I made an order over 4 weeks ago and no delivery, yet web site stats within 3-5 days. Have asked for a full refund, yet just get completely ignored and excuses for the delay. Please avoid this company at all costs!!!
7 april 2026
Omdöme utan inbjudan
6 weeks later and still no product
Ordered seat covers and floor matts for new transporter, told 3-5 days expected delivery, 6 weeks later still no covers and no offer of refund, empty promises of this week, this week, extremely poor service, would avoid like the plague.
7 april 2026
Omdöme utan inbjudan
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