Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

TOTAL SCAMMERS! MAKE SURE you add your full registration plate when buying a ticket, even if the machine doesn't let you, try again until it does. Otherwise you'll get stung with a £60 fine which POPL... Se mer

Betygsatt 1 av 5 stjärnor

We mistakenly topped up a car park we'd be in earlier on in the day rathe than the car park we were actually in which was run by Initial Parking. We sent evidence we'd accidentally topped up the wrong... Se mer

Betygsatt 1 av 5 stjärnor

Oh, Initial Parkingwhat a delightful bunch! Lure you in with pocket-change prices, then ambush you for overstaying by thirty seconds or using a machine that’s having a bad day. And talk about efficien... Se mer

Betygsatt 1 av 5 stjärnor

I encourage you to search the Internet to see why you shouldn't use the Marazion St Michaels Mount Car Park. It is managed by Initial Parking. They have installed an ANPR camera and a 'pay as you... Se mer

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Mycket dålig

TrustScore 1 av 5

690 omdömen

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100 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I paid cash for 2 hours parking in…

I paid cash for 2 hours parking in Lowther st Carlisle . The machine didn’t issue a ticket which I thought was strange . I then got fined because inital parking said I had only paid an hour! How can I prove this . I can’t . It’s a sham . Very unfair

11 maj 2026
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Betygsatt 1 av 5 stjärnor

Easy money

The machine at Praa Sands took my money but failed to disgorge a ticket. I left a note explaining thinking that a ticket inspector would spot it but of course it is all done remotely from an office in Birmingham, or more likely Monaco bearing in mind the rich and easy wealth this rapacious company must be generating. As I write some 621 comments everyone negative and not a single one refuted. Cornwall council need to think who they deal with. Wouldn't surprise me if this company hadn't bought every bit of land near a beach to turn into a gold mine.

7 maj 2026
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Betygsatt 1 av 5 stjärnor

I was fined £100 as I entered my…

I was fined £100 as I entered my vehicle registration but I was driving a different car (genuine mistake)! I provided proof that I’d paid for parking but entered the incorrect registration and they still declined my appeal and made me pay. Will not park in this car park anymore.

30 april 2026
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Betygsatt 1 av 5 stjärnor

Why am i not suprised this company is a…

Why am i not suprised this company is a 1 star, parked at tyacke road car park, before we could get a ticket there was a long que at 2 machines, one was proving difficult to use and the other an old lady was unused to these machines and wasnt sure how to use them, my daughter stepped in to help after approx 20 mins making us late for an appointment we got our ticket the older lady said she had got a fine the other week for not buying a ticket, but she had but no means of proving she had, my daughter decided to take a picture of ours. A couple of weeks later while i was working away i reveived the same charge and thought thank god i took a picture and sent it via the appeal, the response was i was 22mins over and explained it was due to the problems at the ticket machine which strangly they dont have a camera on i now have to pay £100, it is extremely unfair on the local businesess as i will not be going there again, disgusting company

1 april 2026
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Betygsatt 1 av 5 stjärnor

Has anyone had a parking charge for the…

Has anyone had a parking charge for the car park in Marazion owned by St. Aubin Estates. I paid by cash and I am 99.9% certain that I read a notice by the meter saying that to display the paid ticket was not required. I have since received a fine from this company. I have asked that they contact the owners of the car park to clarify. I have appealed the fine but received a response asking for evidence I paid. The whole point is that I didn't have a ticket as per the sign by the meter.

16 april 2026
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Betygsatt 1 av 5 stjärnor

Rip off company

Paid to park in community centre in Porthmadog as we were loaded up on our way home. We spent an hour in the cafe/restaurant and were back in plenty of time. Only to receive a pcn they refused our appeal as there robbing bastards so had to pay twice. Will never park in that car park ever again Gives the town a bad rep
RIP OFF COMPANY

27 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Be warned if using Initial Parking

I recently used an Initial Parking car park in Helston, Cornwall, and paid for the correct duration using my credit card. I returned well within the time limit, only to receive a parking charge notice a week later demanding £60, rising to £100 after 14 days.
I appealed the charge and provided a screenshot of my bank statement clearly showing that payment had been made. However, Initial Parking rejected my appeal, claiming that I had entered my vehicle registration incorrectly into the ticket machine—stating that only the first two letters were recorded.
I strongly dispute this. I always double-check my registration details before confirming payment. It appears far more likely that the ticket machine was at fault and failed to record or print the full registration number correctly.
What’s particularly concerning is that this does not seem to be an isolated incident. There is a Facebook group dedicated to this specific car park, where many users report experiencing the exact same issue. This raises serious questions about the reliability of the equipment and the fairness of the enforcement process.
Despite my evidence, Initial Parking reduced the charge to £20 on the basis of a “keying error,” which I have reluctantly paid to avoid further escalation.
I will not be using this car park—or any operated by Initial Parking—again. Based on my experience, I would urge others to be extremely cautious when using their facilities.

8 april 2026
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Betygsatt 1 av 5 stjärnor

Fined for 1 minute 14 seconds over…Ripley Castle

Fined for 1 minute 14 seconds over time.Ripley Castle. Fine £60 if paid early or £100
I tried to find a machine to pay and couldn’t along with downloading the app but struggled as I am not very tech savvy, I just needed to pick something up from the shop so felt I would be inside the 15 minutes for free. I appealed with the company due to the 1 minute over time as clearly I had no intention of staying longer. They are not interested and I got a standard letter back stating I have to pay. Please ignore the free parking and overpay. Yes this feels wrong but this is an awful company not interested in anything other than money. If you struggle with paying in any way just leave and visit somewhere else. Sorry Ripley but in choosing this parking company you will be loosing business.

2 april 2026
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Betygsatt 1 av 5 stjärnor

Be very careful - keypad is dodgy

Used this car park. Input my registration number, paid, displayed and left within the alloted time. Then received a fine. The buttons must've got stuck as it only registered part of my reg number. Complained and fine got reduced to £20. I paid begrudgingly. Surely if a full registration is not entered the machine shouldn't be able to accept money or print ticket. Seems very dodgy and easy money maker to me. Please check keypad is working properly before using.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Outrageous company

Outrageous charge of £100 reduced to £60 for "prompt payment" for overstaying by 15 minutes. The community centre who run the car park benefit from the £3 I paid but not a penny from the exorbitant fine. It is also unfair the time time is started from when you enter the car park not from when you buy your ticket, giving you even less time. . The PCN letter "sent" on 18th March didn't arrive until the 28th.Avoid this company at all costs. Probably better parking on a double yellow line! At least the fine would (probably) go to local police services not a private company. And there's no discount for disable badge holders.

15 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Faulty parking machine, still had to pay fine

Parked in Cornwall, there is no signal so not possible to use the App. Paid on the machine by card, the machine said 'Transaction finished', but I was not provided with a ticket. I wrote a note to state the above and left in the front window of my car, but was still fined. I appealed based on faulty machine, but this was rejected. They referred to POPLA with the unhelpful threat that you have to pay the full amount of £100 if your appeal is rejected. So of course I will pay £60 to avoid this risk. You try everything to pay for your parking, yet they punish you.

21 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What a scam!!!

What a scam!!!, parked in Abersoch car park, put in registration number, but only part of reg showed on ticket, a week later received parking fine for £60. I appealed but was told that it was my fault that the registration was wrong and I needed to pay the fine. Threatened with debt collectors if I didn’t pay!!!!

8 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Where were the signs?

I was literally in the car park for a couple of mins as we decided not to stay so didn't buy a ticket, there was no obvious mention of a parking camera!! The £60 fine was a total shock and really unfair. There should be obvious signs to say there are cameras as the carpark is just a field!!!!! Disgusting.

8 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Parade parking in Scarborough

Parade parking in Scarborough. Have to wait for traffic to let you filter onto main road, your still classed as in the car park. Ended up 5 seconds over . Received fine, what a horrible experience.

3 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute shame.

Absolute shame.
Hard to summarize but here:
30th Jan parked and paid the £2 ticket.
13th march received a letter from debt company to pay £170.
They said I was a sent a letter but I never got one.
At first they said you haven't paid. When I emailed them the proof, they said you have overstayed. They themselves admitted t.i had stayed for 57 minutes so how is that overstaying. The fun part is:
The reference number doesn't show up on the parking company's website supposedly because they have passed it to the debt company. But it doesn't show on the debt company website either. No phone number no way to appeal as you get an automatic reply only.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I received parking charge notices for…

I received parking charge notices for both of my vehicles after visiting Ripley’s Castle Estate, despite having purchased valid tickets and leaving well within the paid time.

The only issue appears to be that I did not enter my full vehicle registration number when purchasing the tickets. However, payment was made in full for both vehicles, and I have retained the original tickets and proof of purchase.

I appealed both notices and provided all the required evidence, yet the appeals were rejected. The charges have now been passed to a debt collection agency, which is extremely concerning given that valid payment was made and they still sold the debt on after 3 weeks!!

31 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I paid my car parking and could…

I paid my car parking and could evidence my payment. I had a problem entering my registration in the pay machine and the machine suddenly jumped past screen to add registration number and took payment. However, the extortion artists at initial parking still insisted on the £20 fine even though I had paid the parking. How these car parking companies are allowed to get away with such wide spread extortion beggars belief.

25 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute scammers

Absolute scammers. Send you a parking fine that you cannot pay due to the information on the letter not being recognized. Phone numerous times within the 14 days, emailed and tried using the QR code which would not work. I am still trying to get in contact with someone. This surely is illegal and why have they not been investigated!

2 februari 2026
Omdöme utan inbjudan

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