Found a discount, was able to add to cart, enter email and pay with credit card. The email came quick with the info, then the code was available immediately in my account. I redeemed on Steam, np.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a game key, was allowed to pay for it. Was then unable to log into the site due to error e731. 24 hours later, no response from staff via email or Discord customer-support request, key still... Se mer
Indie gala is exactly what it seems: a marketplace that collects and sells electronic keys for independent video games, often at a steep discount. I've purchased more than a hundred game keys and bund... Se mer
Tried to buy two games that were listed as available on the website. One was removed from the shopping cart during checkout, even though it was still listed as available on the store page afterwa... Se mer
Företaget har svarat
Företagsinformation
Om Indiegala
Skrivet av företaget
Store
Bundles
Showcase / Freebies
Play and challenge
Join our community
Our client
Download Galak
Follow us
Kontaktuppgifter
Via Servigliano 26c, 00198, Roma, Italien
- +39 06 6449 2082
- support@indiegala.com
- www.indiegala.com
3,6
Medel
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything is just great
Everything is just great, prices, sales and delivery time. Thanks.
2 juli 2024
Couldn't deliver the game
Couldn't deliver the code I ordered, at least got the money back.
29 juni 2024
The support service is so-so
The support service is so-so, I wrote to the mail and still have no answer, but in Discord everything is prompt and they helped me quickly.
1 juli 2024
Svar från Indiegala
Hi, we have checked and we replied also to the email but probably you have not received it. Thank you
Gave a refund when steam wouldn't let…
Gave a refund when steam wouldn't let me activate (new region enforcement on the game :( ). Always a good service.
26 maj 2024
Site never works
Site never works, and when it does, my purchase gets stuck saying there was an error and it can't get me my key!
30 juni 2024
Svar från Indiegala
Hi, we apologize for the inconvenience, we refunded your transaction. Thank you
Really appreciate the security detail
Really appreciate the security and retro type games you guys offer. Been customer for years and never had a chance to send my appreciation other than buying the bundles...
Keep up the good work!
28 juni 2024
Been buying off them for years
Picked up a recent Steam game at a steep discount. No complaints here.
29 juni 2024
I bought the God of War game
I bought the God of War game, but the key couldn't be revealed (Sorry, unfortunately something unexpected happened. Please retry later.), I contacted CS, they just said try again :)
29 juni 2024
Svar från Indiegala
Hi, we are sorry but you have already revealed the key and we can't make the refund anymore. Thank you
My product is irredeemable
My product is irredeemable, as they have no more codes for it even though I bought it...
edit: per the refund, I've given the site one more star, but I still bought something that they had no inventory of and people should be aware of that being a possibility.
27 juni 2024
Svar från Indiegala
Hi, we apologize for the inconvenience, we refunded your transaction. Thank you
Too risky and support process too complex
Never received the mails from Indiegala, and obviously not the only one. Locked my profile based on IP change which is stupid as people may move, go on vacation or use VPN. With still no mail to receive code.
Forced me to install and register to discord to contact support which is obviously saturated. Support managed to unlock my profile, but finding the key was a maze and could only be done in the web interface, not in the desktop app. Definitively overcomplex, slow, risky and annoying, I won't trust this site anymore.
27 juni 2024
Got a great deal
Got a great deal. Purchase was easy. Was confusing trying to find where to get my key though.
27 juni 2024
Fast and reliable
Fast and reliable
No issues claiming the Steam key for Days Gone, cheaper than usual and works perfectly fine
27 juni 2024
Something went wrong
Cant recive the product, says something went wrong, support only says try again. Still doesnt work. Its been 2-3 days and still no solution...
27 juni 2024
Svar från Indiegala
Hi, we apologize for the inconvenience, we refunded your transaction.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.