Imperialhighlandsupplies Omdömen 

Update from previous reviews.

Didn't fulfill order, actually cancelled order. I had to raise a chargeback with my bank to recover money. So after cancelling order, they have disputed my claim and are just running out on the claim to ensure my refund takes as long as possible. If this is what you want to happen to you and wait for a full 90 days for your refund then fill your boots. If you are sensible I would avoid at all costs.

Avoid at all costs! I ordered my wedding dress from here and with only 2months to go it turns up it's the wrong tartan! Deeply disappointed and upset. It's crushed me, I contacted to resolve but all I found was them trying to not admit blame or find a resolution. It's very clear it's the wrong tartan and they are trying to insult my intelligence by saying it is. I now have to do a chargeback with my bank they did offer the money back for the fabric which is admitting part blame, but never mind the extra £500. I paid £700 for this dress and was offered a £140. No thank you I will dispute a claim with my bank and hope justice will be served

The fabric is fine, no problem there. It was 7 yards of fabric cramped into a small box so it was severly creased. The original freight was increased by $65 after the fabric was ready to ship, based on my address. Then I got a call from customs and they wanted another $26. I most likely would not have ordered if I had known the true cost.

In addition to what I wrote earlier, the package just arrived, 3 days late for what I needed it for. The quality is deplorable! The inner sleeve is totally ripped, like it hadn't even been sewn. Most of the buttons were not sewn on, just a metal loop, like a cheap earring holding it on. I have a picture that I will send to anyone interested. I can't believe this company gets any positive reviews from real people. There seems to be no quality control, and they will say anything to get your money. I'm sure they will not offer a refund. Please look for a more reputable place to do business.

Pretty hopeful on the quality!

So far the experience has been good!

I left a bad review earlier but I found out emails I sent were sent to a wrong email address. I have now gotten a response from them about my order and I am satisfied with the customer service.

The sporran only had 2 rabbit's feet and should have had 3.

The Military white spats were assume, stitching first class. fit perfect.
keep up the good work.

Caubeen

Where else would a yank go for a Caubeen to wear on St. Patrick's Day. Thank you for your cross Atlantic support.

My dress is perfect 🤩 I was a little nervous about ordering online but it was everything I’d hoped for. It’s exactly like the photo and description and fits perfectly. Very happy

Shipping was fast and communicated well. The product is of great quality and feel.

Really pleased with the quality of this mace. Took a gamble with this item- costing much less than equivalent on marching websites and it has paid off.thanks

Bad quality doublet, not made as per the order and seller description. Not made to measure if you do not take into account the details given. Missing badge, embroidery missing, the rear of the tunic is completely different from the original, buttons are not sewn but held with metal hoops and the holes in the jacket will eventually tear. The tunic was dirty and the melton wool used is not scarlet red but orange/red. The shoulder shells are flimsy and do not hold properly like quality hard shells. Not worth the price. Nothing professional about it !

Good quality goods - very pleased. Kind manager. Clear communication. A satisfied customer

Thank you for the flash's and product. They arrive on time and were as ordered.

regards

Greg

great to deal with.

We are very happy with the level of service and the quality of the goods.

St. Andrew's First Aid Australia

Smooth easy purchase. Fast efficient International shipping.

Quick shipping and excellent product ,would highly recommend.

Big choice, fast delivery. Our Band choose IHS since 2016. Any problem, good advices and high quality. Thank you!

Big choice, high quality and fast delivery for our Band. I recommence this xlent company. We are customers for 3 years.