IMO Car Wash - Wrexham Omdömen 29

TrustScore 3.5 av 5

3,7

Kingsmill Road, LL13 8NH Wrexham, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Nice and easy to scan qr code and pay. Quick queue too. Paid for ultra at about £13, but some areas still dirty especially front bumper/number plate area. Slightly dissapointed with that, but overall,... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic car wash - pre paid on the app where I got a couple of pounds off. Very easy to get the car washed, staff were polite, there was no queue and I’m really pleased with the clean and shine on m... Se mer

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Betygsatt 5 av 5 stjärnor

Staff always really friendly and work fast but no attention to detail is missed. I always use the Ultra HD was as this suits my car better than the new XTR. Even if there's a que the staff work quickl... Se mer

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Betygsatt 3 av 5 stjärnor

Car was exceptionally clean and shining though wheels weren't cleaned properly as one of the brushes wasnt working and the windows were left with marks once dried and I had to wipe them once I got hom... Se mer

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Företagsinformation

  1. Biltvätt

Skrivet av företaget

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Kontaktuppgifter

  • Kingsmill Road, LL13 8NH, Wrexham, Storbritannien

3,7

Medel

TrustScore 3.5 av 5

29 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Good Service

1 maj 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Betygsatt 5 av 5 stjärnor

Cleaning a grease stain prior to the…

Cleaning a grease stain prior to the wash

24 april 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Neil Durban,

We appreciate you sharing your experience with us! Thanks for your feedback regarding pretreating grease stains before washing.

IMO Car Wash

Betygsatt 1 av 5 stjärnor

Wheels and rear bumper were still dirty…

Wheels and rear bumper were still dirty after the wash was finished. I didn't know what I was meant to do, que up again and pay for another wash asking to make sure they clean the whole car.

11 april 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

customer,

We appreciate your feedback and regret that the car wash was not satisfactory, especially regarding the wheels and rear bumper. Please contact us, so we can investigate this further.

IMO Car Wash

Betygsatt 1 av 5 stjärnor

Won't use again, rude and unhelpful staff who take your rewards from your app needlessly

Booked and paid for my car wash on the app using one of two introductory £2 off a HD wash vouchers. Drove up to the attendant and explained i had already booked and paid for a HD wash. He kept trying to get me to pay cash or card even when I showed him my payment email and the money going out of my account. He then proceeded to scan my 2nd £2 off HD clean therefore removing it from my app and so I cant use it - even though I was still trying to explain that I had already paid for my wash on the app. Finally he scanned the right code in my wallet and let me through but ive still lost my other £2 off HD wash voucher. Emailed the company as soon as it happened to explain and complain about the attendant but have received no reply.

9 april 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Many thanks for your review. I can see that one of our Customer Service Team is dealing with this issue. I hope we resolve this with you soon.

Many thanks

IMO

Betygsatt 5 av 5 stjärnor

Fantastic car wash!

Fantastic car wash - pre paid on the app where I got a couple of pounds off. Very easy to get the car washed, staff were polite, there was no queue and I’m really pleased with the clean and shine on my car. Would definitely use regularly.

10 april 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Customer,

We're happy to hear you found our service fantastic and easy to use with the app! It's great to know you were pleased with the results and the polite staff. We appreciate your intention to return regularly.

IMO Car Wash

Betygsatt 5 av 5 stjärnor

Brilliant service

Straight forward service and helpful staff

31 mars 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Charlotte Evans,

We appreciate you sharing your experience! We're so glad you found our service straight forward and our staff helpful.

IMO Car Wash

Betygsatt 3 av 5 stjärnor

Nice and easy to scan qr code and pay

Nice and easy to scan qr code and pay. Quick queue too. Paid for ultra at about £13, but some areas still dirty especially front bumper/number plate area. Slightly dissapointed with that, but overall, nice people good service just final result didnt overwhelm me

10 mars 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Dylan Jones,

We appreciate you sharing your feedback. We're glad the QR code and speed were convenient. We'll address the cleaning issues you mentioned, especially the front bumper area, to improve our service. Thanks for your time.

IMO Car Wash

Betygsatt 1 av 5 stjärnor

When I booked a triple foam wash but…

When I booked a triple foam wash but they didn’t press any button on indicator so it never displayed which type of wash im using.

10 mars 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

customer,

We appreciate your feedback and regret that the wash selection wasn't clearly indicated. We'll review our processes to prevent this issue from happening again.

IMO Car Wash

Betygsatt 2 av 5 stjärnor

Not what I expected

Not what I expected
No tyre shine,no gloss,Car is not shining as I expected

2 mars 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Betygsatt 3 av 5 stjärnor

Car was exceptionally clean and shining…

Car was exceptionally clean and shining though wheels weren't cleaned properly as one of the brushes wasnt working and the windows were left with marks once dried and I had to wipe them once I got home

28 februari 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Lisa,

We appreciate your feedback. We regret that the wheel cleaning and window finish were not satisfactory. We will review our processes to improve our service.

IMO Car Wash

Betygsatt 2 av 5 stjärnor

I prepaid £19 for a ceramic car wash…

I prepaid £19 for a ceramic car wash and after waiting 40 minutes in the queue,when it was finally my turn was told I would have to settle for a hand wash as there was something wrong with the car wash.My car was washed by hand or rather with a brush then sparsely sprayed with a supposedly ceramic wax then jet washed then put through the dryer hardly worth the extra money I had paid.

25 februari 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Colin Woods,

We regret that the car wash was unavailable and that the hand wash did not meet your expectations for the price paid. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Betygsatt 5 av 5 stjärnor

I go there evey week

I go there evey week.
Wonderful staff.

26 februari 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Shalaw atta Othman,

We appreciate you taking the time to share your kind words with us. We're so happy to hear you enjoy your weekly visits and our staff!

IMO Car Wash

Betygsatt 5 av 5 stjärnor

Great car wash

Great app, easy to use with good discounts. Staff are always friendly

23 februari 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

customer,

We're happy you find the app easy to use and appreciate the discounts. It's great to know our staff's friendliness stands out. Thanks for your feedback!

IMO Car Wash

Betygsatt 5 av 5 stjärnor

All Good!………

14 februari 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Betygsatt 5 av 5 stjärnor

Great customer service at your Wrexham…

Great customer service at your Wrexham site, great wash, really happy.

22 januari 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Ronnie A,

We're happy to hear that you had a great experience at our Wrexham site and that you were pleased with the wash. Thank you for your positive feedback!

IMO Car Wash

Betygsatt 1 av 5 stjärnor

My car got damaged during the wash by a…

My car got damaged during the wash by a machine and i got no support. Was told “sorry, bye.” Very bad experience.

25 januari 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Carlos,

A member of our customer service team will be in touch Via email.

IMO Car Wash

Betygsatt 5 av 5 stjärnor

Quick and efficient

Paid, car washed, left.

15 januari 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

David Lloyd Pugh,

We're glad you enjoyed your experience with us. Thank you for taking the time to leave us your feedback; we appreciate it.

IMO Car Wash

Betygsatt 5 av 5 stjärnor

Served by happy bloke

Served by happy bloke, males all the difference

3 januari 2026
Logotyp för IMO Car Wash - Wrexham

Svar från IMO Car Wash - Wrexham

Thank you for your great feedback. We’re very pleased that our service met your expectations.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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