IMO Car Wash - Whitehaven Omdömen 16

TrustScore 3 av 5

3,1

Preston Road, CA28 9DL Whitehaven, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

when I pulled up, the worker was very abrupt, didn't speak much English and kept shouting at me about moving my car forward and when I did he would shout and say to far. it's extremely hard to know ho... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

The personnel was good, but I was disappointed that my rims were not sparkly clean after paying £20 for a wash. The car also has some unwashed spots. I was more disappointed because I reached out on... Se mer

Företaget har svarat


Företagsinformation

  1. Biltvätt

Skrivet av företaget

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Kontaktuppgifter

  • Preston Road, CA28 9DL, Whitehaven, Storbritannien

3,1

Medel

TrustScore 3 av 5

16 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 2 av 5 stjärnor

Good personnel, Wash not perfect.

The personnel was good, but I was disappointed that my rims were not sparkly clean after paying £20 for a wash. The car also has some unwashed spots.
I was more disappointed because I reached out on Instagram with the complaints(with pictures) and I got no response.

19 april 2026
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

Babatunde Mustapha,

We appreciate your feedback and regret that our wash did not meet expectations, especially regarding your rims. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Betygsatt 5 av 5 stjärnor

Good service

12 januari 2026
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Betygsatt 2 av 5 stjärnor

Rude attendant

The car wash was fine. The member if staff was rude in front of my 10yo daughter.
Id pulled to one side at the entrance to the car wash plenty of room to get past and not causing an obstruction to load the app and pay. The attendant the appeared waving his hands frantically in my direction. When I pulled upto the stary of the wash, he rudely syarted to "tell me off " and didnt allow me to explain. When I asked him to stop. He continued to berate me, pointing to non existent signs. It was embarrassing and rude in front of my daughter and other customers.

13 mars 2026
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

Graeme Thompson,

We appreciate you bringing this to our attention. We're sorry a staff member was rude to you in front of your daughter. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Betygsatt 2 av 5 stjärnor

Still dirt on car

Still dirt on car. Paid £10 for wash. Had to wash again when I got home.

4 mars 2026
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Betygsatt 2 av 5 stjärnor

The washes themselves are ok

The washes themselves are ok, the staff (or one staff member in particular) on the other hand are rude and ignorant.

5 februari 2026
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

customer,

We appreciate your feedback. We're sorry to hear that you experienced unfriendly service. We will address this to ensure a better experience in the future.

IMO Car Wash

Betygsatt 2 av 5 stjärnor

Good car wash but extremely rude staff

The car wash was good but the experience wasn’t. One of the guys was extremely rude. Don’t understand how someone like him is employed. Wouldn’t be using it again.

24 januari 2026
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

KK,

We appreciate you bringing this to our attention. We're sorry to hear that you had a negative experience due to the behavior of one of our team members. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Betygsatt 2 av 5 stjärnor

Very rude and impatient attendant at…

Very rude and impatient attendant at Whitehaven.

He was very annoyed because I used the QRCode. He should warn his customers that he does not want us to use this before we get to it. How else would we know.

10 januari 2026
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

customer,

We appreciate your feedback and regret that your experience was not satisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Betygsatt 1 av 5 stjärnor

Miserable person who was the attendant

Miserable person who was the attendant. There was lots of parts of the car still dirty. The old owners years ago used to use the brush to do front & rear windows, then also do the Lower parts of the car which the machine can’t reach. I think the attendant needs some customer service training. I will never go back. The drive through at Lloyd Kia Lillyhall is way better and cheaper. Also has no Miserable attendants !!

10 januari 2026
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

Scott,

We appreciate you taking the time to share your experience. We're sorry to hear that the service and the cleanliness of the car wash did not meet your expectations. We'll address your concerns about the attendant's customer service and the quality of the wash with our team. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Betygsatt 3 av 5 stjärnor

people skills, broken bar

when I pulled up, the worker was very abrupt, didn't speak much English and kept shouting at me about moving my car forward and when I did he would shout and say to far. it's extremely hard to know how far he wanted to me to go but I feel his people skills weren't amazing and it could've been rectified with a bit more people skills. also the end bar that goes up. had a massive rubber bit hanging off that was scraping all over my car until it fully lifted up.

4 januari 2026
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

Allanah boyle,

We appreciate you bringing this to our attention. We regret that your experience wasn't ideal due to communication difficulties and potential damage to your vehicle. We'll address the concerns about our team member's communication style and the equipment's condition to ensure better service in the future.

IMO Car Wash

Betygsatt 2 av 5 stjärnor

The car body looks good

The car body looks good. But the wheels were still dirty. I could do a better job with a sponge and bucket of hot water. For 19 pound its a very disappointing job

27 december 2025
Omdöme utan inbjudan
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

Please can you get in touch with us directly on the following email so we can gather more details?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Betygsatt 4 av 5 stjärnor

Quick and efficient service

Quick and efficient service

28 november 2025
Logotyp för IMO Car Wash - Whitehaven

Svar från IMO Car Wash - Whitehaven

David ,

We appreciate your feedback and are glad our service was quick and efficient for you.

IMO Car Wash

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