Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

In our area imend has such a good reputation, rightly deserved for the friendly service, compentence and advice. I wouldn't bother going anywhere else! I know what they say is genuine and suited to... Se mer

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Betygsatt 5 av 5 stjärnor

My mac laptop suddenly became extremely unwell and as a freelance designer my laptop is my world, so I was in dire trouble. iMend had fixed my iPhone previously so I hoped they could help me with my... Se mer

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Betygsatt 5 av 5 stjärnor

My wife's I phone became wet due to a leaking water bottle. I took it in to iMend in Upper Beeding about 10.30 am. At around 3pm I had a call to say that it had been checked and was now OK. I also ha... Se mer

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Betygsatt 5 av 5 stjärnor

Imend is a professional and friendly service. Hazel and Paul provide expertise and helpfulness in equal measure, sensitive to the wishes of the clientele. It serves its community, which, from what I u... Se mer

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Företagsinformation

  1. Telefonreparatör
  2. Mobiltelefoner
  3. Datoraffär
  4. Datorreparation
  5. Datorbutik
  6. Datorsupport och -tjänster

Skrivet av företaget

iMend Ltd was founded in 2012 to provide a specialist repair service for the iPhone, iPad, iPod and Mac range of devices to the people of Sussex. We’ve since expanded our range of repairs to include PC, Laptop and android devices, all under one roof! We still pride ourselves on a foundation of solid customer service with a free 12 month warranty on our repairs. We keep a comprehensive stock of high quality repair components to ensure we repair your device as fast as possible. Whether it’s a cracked screen, slow computer, charging problems or your iPhone has gone for a swim, we can help. We also stock refurbished devices and most of your common tech consumables for the home and office; printer ink, chargers, cables, USB sticks and much more! Visit www.imendltd.co.uk for more information


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

9 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Perfect in all respects

Excellent price, exceptional communication and service

Very highly recommended

15 september 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hi Andrew,


We trust that you are having a wonderful day.

Though we still feel the need to improve, your feedback gives us the boost to continue on perfecting our craft.

Thanks too for the high recommendations!


All the best,
iMend.com Team

Betygsatt 5 av 5 stjärnor

Great

Great, easy and helpful service. 24 hours between making initial call and my phone being fixed …

Engineer very good

13 september 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hi Greg,


Great to hear from you!

Appreciate your time in sending this wonderful review.
Thank you so much for this.


Cheers!
iMend.com Team

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish

Excellent service from start to finish. I phone battery needed replacing. Booked on line, 15 mins later received call advising engineer will call with an appointment, shortly after engineer called with a time and arrived as promised. Within 3 hours phone was sorted. Very good price too! Highly recommend

10 september 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hi William,



Amazing feedback - many thanks!


We resolve to always provide topnotch, effortless customer service from the time of your booking to the repair process - until your device is fully functional.
Our engineers do their utmost in providing fast and effective repairs at reasonable pricing!

Thanks also for your recommendations!


Warmest regards,
iMend.com Team

Betygsatt 5 av 5 stjärnor

Recommended

Fast, efficient and good quality work. This is my third time using this company and would do so again.

9 september 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Good day Gordon,


Appreciate your recommendations and your continued business- thank you so much!
Our deepest gratitude for being a loyal customer of iMend.com.


All the very best,
iMend.com Team

Betygsatt 5 av 5 stjärnor

Hello thank you for the quick repair…

Hello thank you for the quick repair service. We sent the iPhone 6s Plus the first day after selecting the repair options, it was received the following day then sent back after the repair jobs were completed also their was a checks list enclosed with the iPhone on return.
Thanks
Mrs Suratun Nessa Ali

8 september 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hiya Suratun,


Thanks very much for the time and the effort in sending in this fabulous review!

We love it when our customers appreciate all the efforts that we do to deliver the quickest, most effective fix for your device.
Such only shows that we did it again - delivering the best customer service!


Thanks again for the positive feedback!


iMend Team

Betygsatt 5 av 5 stjärnor

Couldn’t be happier with this service

Couldn’t be happier with this service, had my phone fixed today after calling them in the morning. Had it done in ten minutes and it looks brand new! So relieved to find a company that knows what they’re doing for such a great price as well. I will definitely be using them again if needed!

6 september 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Good Day Sophia Maria,


Many thanks for this splendid review!

We are ecstatic to know that we made again a positive impact - making our customers happy is our ultimate goal.
Appreciate your business and for thinking of using us again if the need arises.


Have a wonderful day!

iMend.com Team

Betygsatt 5 av 5 stjärnor

Fixed what Apple said was unrepairable

My iPhone 7 Plus had an issue with the Audio IC, an issue I went to apple about and they told me there was no way this could be fixed and my only alternative was to buy a brand new phone.

Not only was my phone completely fixed and restored, I was also dealt with the utmost kindness, most especially by Mahmoud and Eden.

150% recommended!

4 september 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hi RP,


Mahmoud and Eden are highly skilled in terms of mobile phone/tablet repairs.
We always get rave feedback from customers on their quality of work - top class as expected.

Our deepest thanks for taking the time in relaying this onto us. We love this review!



Cheers~
iMend.com Team

Betygsatt 5 av 5 stjärnor

5* Service

5* Service. Turnaround super quick, repaired as requested.

4 september 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hi Dee,



Amazing feedback!

Appreciate the 5* rating - this keeps us to continue on doing inspiring customer services.



All the very best~
iMend.com Team

Betygsatt 5 av 5 stjärnor

Smashed phone 😫

Smashed phone 😫
Contacted imend
Phone call back within the hour
Mohammed came out fixed the phone in no time...
cannot recommend enough!

31 augusti 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Many thanks Owen,



Your feedback is greatly appreciated!

We thank you for using iMend and for all of your future recommendations.
Mohammed is indeed one of our stellar engineers here at iMend ☺



Cheers,
iMend.com Team

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, the communication through the day with the technician was excellent and very professional. He tested and fixed my phone in good time and now its works better than its never done for ages. I can’t highly recommend Maratib enough 👍

30 augusti 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hiya Elliot,


Maratib, we must say, is indeed on of the most reliable techs we have.
We always get a lot of commendations from customers like you to whom he has rendered his services.

Thanks for sending in this fab review!


All the very best~
iMend.com Team

Betygsatt 3 av 5 stjärnor

Communication has been poor from the…

Communication has been poor from the get go.

After an email saying they had received my parcel at 9:11 in the morning and had started work on it, I received no further updates. After chasing twice at 11am and 3pm i was told they were still working on my device. After chasing again 5:45 the same day, I was told they had sent my device back to me and I would be receiving it the next day.

After receiving 0 communication from them and chasing multiple times, I was finally told that they hand't send it out yet, only to have to wait for an email containing my shipping link. I have only just received a shipping reference from UPS which isn't working. Disappointed with the service and lack of communication.

30 augusti 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

iMend - an excellent find!

Booked a home repair over the phone & got a return call within the hour confirming date & time. A pleasant, efficient technician arrived (based in Derby), obviously very experienced & knew exactly what he was doing; my phone was up & running in no time. All repairs were carried out in front of me & I have no hesitation in recommending iMend. Brilliant! Thank you.

27 augusti 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hi Arcben,


We trust that you are as great as this leaves us.


So glad for this commendation.
We always strive to deliver quick and affordable mobile/tablet repair solutions at your doorstep at the most convenient time possible for you.

Our engineers always continually train to hone their expertise in the field.
And your feedback is much appreciated.



All the best~
iMend.com Team

Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service, friendly helpful staff, phone works like new and great price Definitely recommend

27 augusti 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Fab feedback Tara - thanks very much!


We are always glad to assist you with your mobile repairs.
All your future recommendations are highly appreciated.
Thanks in advance!


All the very best,
iMend.com Team

Betygsatt 5 av 5 stjärnor

I recommend, iMend

Sent phone off and the process was really simple and easy. Loved the website and how easy it was to navigate everything. Phone came back very quickly as was good as new and they put the screen protector on perfectly. Very worth the money and will probably use iMend in the future and would also definitely recommend them.

26 augusti 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hiya Joseph,



Thanks for your business and for thinking of us for your future repairs, should the need arises!

We thank you in advance for your recommendations as well.



Warmest regards,
iMend.com Team

Betygsatt 5 av 5 stjärnor

Great service

Great service. My daughter ipad had a fault with the charging port. Posted the item and recd it back 3 days later. And it worked perfectly. Reasonably priced repair.

Customer services also very good when i made the initial enquiries.

Very satisfied.

26 augusti 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hi WL,


Great to hear back from you!
It is splendid to know that our joined efforts to provide you the best customer/repair services bear fruit.

We love your review! ☺



All the very best,
iMend.com Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Good communication with technician by text to arrange home appointment and very swift service to replace iphone battery. Highly recommend. Many thanks.

24 augusti 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hi Paula,



What a fab feedback from you!

We are happy to be of service and thanks for highly recommending us.




Cheers!
iMend.com Team




Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Repaired in 1 day.

21 augusti 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Good Day Greg,


Greatly appreciate this warm feedback!
Many thanks and cheers to you.


All the best~
iMend.com Team

Betygsatt 5 av 5 stjärnor

iPhone screen repair

Quick...easy to follow instructions... perfect repair

21 augusti 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hiya Jo,


Thanks for using our website to book in this repair.
It took painstakingly huge amount of efforts and fun building our website to attain its current ease of functionality!

And we love to hear that you find it an easy experience!



All the very best,
iMend.com Team

Betygsatt 5 av 5 stjärnor

highly recommended.

It was a great service, better than expected, my iphone was water damaged, in a quite bad condition, but imend technician got it work again, very happy with the service, highly recommended.

21 augusti 2019
Omdöme utan inbjudan
Logotyp för iMend Ltd

Svar från iMend Ltd

Hi M Zhou,



Great to hear from you!

Our tech team always endeavour to the highest standards to ensure your phone will still work even though it was badly damaged.

Glad to know that it was working perfectly again and thanks for the high recommendations!


All the best~
iMend.com Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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