IMB Racewear Omdömen 508

Initially, I had a challenging experience with my IMB custom gloves - the sizing was off and communication was initially slow, which was frustrating. However, I’m happy to say that IMB really turned things around once the matter was escalated. Their logistics manager reached out and provided outstanding customer service from that point on.

They maintained frequent and clear communication and even sent out a stealth glove on loan for me to test the fit of an internally stitched variant. After I gave my feedback, they quickly produced a new custom glove that fits much better and meets my expectations.

In the end, I’m very pleased with how they resolved the situation. I do have a minor note that the fingertips could be a bit more rounded for better comfort while typing (since they’re for sim racing, this would be a good quality of life improvement), and the thumbs are slightly long for my hands personally, but I may just have short thumbs, and it does not impact the performance.

Overall, while my initial experience wasn’t great, IMB’s willingness to make things right has left me feeling very satisfied. Thanks to their team for the extra effort in the end. Shout out Lisa!

Pretty pleased, came within 5 weeks, good fit and my design looks great on them. Would order again.

Just had these IMB gloves delivered and I’m impressed! The material is lightweight and feels premium. They fit snug and the grip is really strong on the wheel. Love the custom artwork too! 5 weeks delivery from design. Pretty good.

Ok good stuff thanks

Very transparent throughout with every step of the process, including when thing weren't perfect. The delivery was slightly late and they notified me immediately, before the expected date.

the gloves are very sleek and gripy definitely satisfied

The gloves are definitely 5 stars but the estimated time to ship was way shorter than reality, I was promised 2 months until delivery, it took them 4-

Building and shipping did take a while but that is made clear up front. I was kept informed of the progress along the way.

shipping way too long

The items arrived today and I tried them out. Shoes felt good like my Alpinestar Kart shoes. Gloves felt nice to the touch and came packaged really well. Colors are a little More dull than I imagiooned from the mock ups.

Great customer service and communication!

Second pair of gloves from them. Great product

Great service. Gerrit listened to my requests and everything went well. I am satisfied. The shoes are much more comfortable than expected.I will most likely place a 2nd order soon.

Got my order super late.

Quality and sizing are barely worth the price.

Great Communication, staff helpful with final design process. Clear information of how long for product to made 6-8 weeks. How the product was presented when received was awesome. Final design was spot on to what I wanted.

The customization part is really interesting. Really happy with le look of the gloves and boots. The only thing is that it took more then 8 weeks to receive the order. But all along the communication was excellent on your part.

Shipping was slow but I was informed of the delay.

The gloves fit really well, and the tactile grip is amazing. Great for reducing stress on my hands!

So, I ordered my gloves in February, but they took about a month and a half to get them! Now that would be a 3 star but they gave a 25 pound gift card for their other products, and their products are anmazing! Still glad I ordered them.