Tyler, with ID Wholesaler, is a wonderful person to work with. He is always attentive to our needs when making purchases. He is quick and efficient. Tyler has outstanding customer service on the phone... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Needed a small order ($125) and I was treated the same as if I were spending a million. Sales person, Mark Swanson, was the rep and he was respectful, knowledgeable, and professional in all aspects.... Se mer
Mark Nusbaum in Sales was helpful in locating our account and assisted in assuring we got the correct prox cards needed. They are quick and simple in their ordering process. He also provided his cont... Se mer
I placed an order January 2020 and they decided not to bill me (I never noticed they hadn't) until over a year later. This caused a time consuming accounting mess on my end. There are plenty of other... Se mer
Företaget har svarat
Företagsinformation
Om ID Wholesaler
Skrivet av företaget
ID Wholesaler launched in early 2004 with simple goals: provide those seeking photo identification products with truly expert advice, an easy-to-use website, unmatched selection and pricing, and "tell-your-neighbors" type of customer service. More than 13 years and over 100,000 customers later, we’re still striving to do these things. We have grown to be the largest online retailer of photo identification equipment.
Why We're Successful
When you call ID Wholesaler, you speak with one of our friendly, highly-trained account managers. They’re not reading from a script or scrambling to look up specifications on your product, they know photo ID and will help you find the right product (not simply the most expensive product) to meet your needs.
Unlike virtually all of our competitors, we stock a huge selection of inventory and employ our own factory-trained technicians. We couldn't imagine selling photo ID equipment any other way. Ask your current supplier if they service their own products. Odds are they don't.
Our job is to make your job easier
Our highest value is to support our customers (you), and we're proud that our team has consistently received glowing testimonials. If you’re already a customer, thanks! If you’re visiting us for the first time, we hope to have an opportunity to "wow" you soon.
Kontaktuppgifter
7003 W. Lake Street, 55426, St. Louis Park, USA
- (800) 321-4405
- sales@idwholesaler.com
- www.idwholesaler.com
4,5
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Received order in a timely fashion
30 december 2019
Omdöme utan inbjudan
Fast and efficient ordering
Fast and efficient ordering. Always receive the correct product in a timely manner.
30 december 2019
Omdöme utan inbjudan
Tom Yemne is a great account…
Tom Yemne is a great account representative. He goes above and beyond and provides great customer service.
30 december 2019
Omdöme utan inbjudan
Efficient
Easy to use and very efficient in processing and shipping.
29 december 2019
Omdöme utan inbjudan
great service as usual
27 december 2019
Omdöme utan inbjudan
I left a message for our rep who I…
I left a message for our rep who I found out was on vacation. I did receive a call back fairly quickly from his back up who placed the order and sent out right away. It was a great experience. Thank you Lynn Gauger- Network Health
23 december 2019
Omdöme utan inbjudan
I placed an order on 12/12/2019 and was…
I placed an order on 12/12/2019 and was told I would receive it by 12/18/2019. It arrived after our conference was over on 12/21/2019. When I tried to call Id Wholesaler on Wednesday, 12/18/2019 I was on the phone for 30 mins trying to speak to anyone but no luck.
I have never had such a bad experience with them before. Last time I had some issues but we got it resolved. This time I have not been able to find anyone so far to help!
23 december 2019
Omdöme utan inbjudan
Svar från ID Wholesaler
Hello, Sandy –
Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.
In reviewing your account details, you placed an online order for five sets of standard ID lanyards on Thursday, December 12th. Unfortunately, it appears that two of the five sets of lanyards were on temporary backorder which ultimately caused the delay of your shipment.
Your frustration is understandable, and we’re sorry to hear your shopping experience was less than satisfactory. Providing customers with an exceptional experience is a top priority for us, and it's disappointing to find out that we missed the mark on your order. Please accept our sincere apology.
In consideration for your inconvenience, your dedicated Account Manager, Cerissa, will be reaching out to you with a special offer.
We value your feedback and appreciate your business. We hope you will consider giving us another chance to provide you with outstanding service.
Kind regards,
The ID Wholesaler Team
Great Service
Easy ordering and timely shipping! Love ID Wholesaler
21 december 2019
Omdöme utan inbjudan
Awesome service!
18 december 2019
Omdöme utan inbjudan
Tyler
Tyler, with ID Wholesaler, is a wonderful person to work with. He is always attentive to our needs when making purchases. He is quick and efficient. Tyler has outstanding customer service on the phone and makes it a priority to follow up if a message is left on his voice mail. Thank you for having such great employees like Tyler.
18 december 2019
Omdöme utan inbjudan
Great service
Great service - very customer service oriented and order was promptly fulfilled.
17 december 2019
Omdöme utan inbjudan
Great prices, free shipping!
Great prices, free shipping! What more can one ask for!
15 december 2019
Omdöme utan inbjudan
Is not the right product
Is not the right product. Sales person gave me a cartidge that does not meet the requirements of the Fargo HDPii Plus
14 december 2019
Omdöme utan inbjudan
Svar från ID Wholesaler
Hello, Andrew –
Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.
Upon review of your account details, you placed an online order for clear Fargo HDP ID card printer film on Saturday, December 7th. This high-definition printing film is designed for use with the Fargo HDP5000 ID card printer. Unfortunately, we do not carry HDPii Plus ID card printers which are most often used by financial institutions.
Your frustration is understandable, and we regret that your shopping experience with us was less than satisfactory. Providing customers with an exceptional experience is a top priority for us, and it's disappointing to find out that we missed the mark on your order. Please accept our apology.
If you would like to return the HDP film you ordered for a refund, please reach out to your dedicated Account Manager, Mark, at (800) 321-4405, x7165. He’s always happy to help.
We value your feedback and appreciate your business. We hope you will consider giving us another chance to provide you with outstanding service.
Kind regards,
The ID Wholesaler Team
Got exactly what I expected and very…
Got exactly what I expected and very fast
13 december 2019
Omdöme utan inbjudan
Very quick service
Very quick service. Have been extremely satisfied with every order I have placed. The company has always been good about making contact with me to just check in and see if I needed anything.
13 december 2019
Omdöme utan inbjudan
The packaging and item description on…
The packaging and item description on this item were very deceptive. I ordered what I thought was the correct ribbon for my brand new ID badge printer. When I installed it, a message said it was not a compatible ribbon. Even the sticker on the back of the ribbon said it was compatible.
I love the printer because it totally meets our needs, but the customer service from IDWholesaler has not been good. I now have a $100 ribbon that I can't use in my new printer and, because I have opened it, can't return it.
13 december 2019
Omdöme utan inbjudan
Svar från ID Wholesaler
Hello, Nic –
Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.
In reviewing your account details, you placed an order for a Zebra YMCKO ID card printer ribbon on Friday, December 6th for your ZC300 printer. Unfortunately, that ribbon is designed for Zebra ZC350 ID card printers, not ZC300 printers. We understand you were confused by the image that’s featured on the product page, which is the authorized image provided to us by the manufacturer. The product description and specifications do indicate that the ribbon works with the ZC350 printer, but we recognize the image label is not specific.
Your frustration is understandable, and we’re sorry to hear your shopping experience was less than satisfactory. Providing customers with an exceptional experience is a top priority for us, and it's disappointing to find out that we missed the mark on your order. Please accept our apology.
In consideration for your inconvenience, your dedicated Account Manager, Corey, will be reaching out to you with a special offer.
We value your feedback and appreciate your business. We hope you will consider giving us another chance to provide you with outstanding service.
Kind regards,
The ID Wholesaler Team
Great Customer Service!!
Mark provided GREAT customer service. He was very helpful and was able to get my order of ID cards sent to me quickly.
Thank You Mark!!
12 december 2019
Omdöme utan inbjudan
Excellent Customer Service
Blake was great in helping me find the correct cards for our needs
12 december 2019
Omdöme utan inbjudan
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