Tyler, with ID Wholesaler, is a wonderful person to work with. He is always attentive to our needs when making purchases. He is quick and efficient. Tyler has outstanding customer service on the phone... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Needed a small order ($125) and I was treated the same as if I were spending a million. Sales person, Mark Swanson, was the rep and he was respectful, knowledgeable, and professional in all aspects.... Se mer
Mark Nusbaum in Sales was helpful in locating our account and assisted in assuring we got the correct prox cards needed. They are quick and simple in their ordering process. He also provided his cont... Se mer
I placed an order January 2020 and they decided not to bill me (I never noticed they hadn't) until over a year later. This caused a time consuming accounting mess on my end. There are plenty of other... Se mer
Företaget har svarat
Företagsinformation
Om ID Wholesaler
Skrivet av företaget
ID Wholesaler launched in early 2004 with simple goals: provide those seeking photo identification products with truly expert advice, an easy-to-use website, unmatched selection and pricing, and "tell-your-neighbors" type of customer service. More than 13 years and over 100,000 customers later, we’re still striving to do these things. We have grown to be the largest online retailer of photo identification equipment.
Why We're Successful
When you call ID Wholesaler, you speak with one of our friendly, highly-trained account managers. They’re not reading from a script or scrambling to look up specifications on your product, they know photo ID and will help you find the right product (not simply the most expensive product) to meet your needs.
Unlike virtually all of our competitors, we stock a huge selection of inventory and employ our own factory-trained technicians. We couldn't imagine selling photo ID equipment any other way. Ask your current supplier if they service their own products. Odds are they don't.
Our job is to make your job easier
Our highest value is to support our customers (you), and we're proud that our team has consistently received glowing testimonials. If you’re already a customer, thanks! If you’re visiting us for the first time, we hope to have an opportunity to "wow" you soon.
Kontaktuppgifter
7003 W. Lake Street, 55426, St. Louis Park, USA
- (800) 321-4405
- sales@idwholesaler.com
- www.idwholesaler.com
4,5
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am incredibly disappointed with the…
I am incredibly disappointed with the support from ID Wholesaler. The delays and deferrals in getting a brand new printer repaired. And then, when I purchase a new printhead, you ship it to me instead of installing it on the printer which is at your offices for repair.
You have not resolved the issue to date and I have no idea when you will. I am likely to never do business with ID Wholesaler again.
20 januari 2020
Omdöme utan inbjudan
Svar från ID Wholesaler
Hello, Brad –
Thank you for taking the time to provide valuable feedback on your recent experience with ID Wholesaler.
In reviewing your account, you called your dedicated Account Manager, Mark, on Tuesday, January 7th to request his help in the repair of your PrimacyID printer’s printhead. Unfortunately, it appears that an internal miscommunication was the cause of your repaired printhead to be shipped back to you instead of being installed on your card printer. Please accept our sincere apologies for dropping the ball, Brad.
All of us at ID Wholesaler take a great deal of pride in delivering effective ID photo solutions to our customers, and we’re sorry this shopping experience was frustrating for you.
Please know that Mark is working on the timely return of your printer. In consideration for your inconvenience, we will ship your printer to you overnight at no additional charge.
Thank you for the time you took to provide feedback. We appreciate your business and hope to have the opportunity to serve you again soon!
Kind regards,
The ID Wholesaler Team
Great company good follow through
19 januari 2020
Omdöme utan inbjudan
Exactly what we needed!
You guys sent exactly what we needed in exactly the right amount of time and at a great price! Thank you so much!
17 januari 2020
Omdöme utan inbjudan
Service is awesome
Service is awesome. Zach is always helpful, and always available to answer questions. Products are always what I expect them to be.
17 januari 2020
Omdöme utan inbjudan
Great customer service!!
17 januari 2020
Omdöme utan inbjudan
Always quick to respond and fast…
Always quick to respond and fast shipping
16 januari 2020
Omdöme utan inbjudan
Order over Phone
Ordered lanyards for school - representative was friendly and helpful. Items arrived quickly. Quality of the lanyards is outstanding.
16 januari 2020
Omdöme utan inbjudan
Emily is a great IDW Rep
Emily is a great IDW Rep. She provides fast excellent service.
The products are priced well and good quality.
16 januari 2020
Omdöme utan inbjudan
I’ve used ID Wholesaler for years
I’ve used ID Wholesaler for years! Excellent people!
16 januari 2020
Omdöme utan inbjudan
Although I have not received my order…
Although I have not received my order yet, I am hopeful it will be exactly what I ordered.
15 januari 2020
Omdöme utan inbjudan
Adam is always quick about getting the…
Adam is always quick about getting the supplies I need!
15 januari 2020
Omdöme utan inbjudan
Great service
15 januari 2020
Omdöme utan inbjudan
Online order website had trouble…
Online order website had trouble processing order not sure what the problem was. Didn't know the order was accepted until an the next day.
Got your reply today. Except I wasn't questioning that transaction. I tried to place an order on Jan. 14 2020. The website froze and I just pushed the complete the order button. I had to wait the next day to see if this was processed or not. As you can see since the transaction didn't go thru I placed the order on the 15th.
15 januari 2020
Omdöme utan inbjudan
Svar från ID Wholesaler
Hello, Brian –
Thank you for taking the time to provide valued feedback on your recent experience with ID Wholesaler.
Upon review of your account details, you placed an order for a Magicard color printer ribbon on Tuesday, January 7th. We processed your order and sent it out on the same day.
In looking at the tracking details, it appears that it took FedEx six days to deliver your order on Monday, January 13th. You can see the full history when you view the record for your order’s FedEx tracking number.
If you have questions, please contact your dedicated Account Manager, Cerissa, at (800) 321-4405, x7218. She’s always happy to help.
We value your feedback and appreciate your business. We hope you will consider giving us another chance to provide you with outstanding service.
Kind regards,
The ID Wholesaler Team
ID Wholesaler is very professional and…
ID Wholesaler is very professional and easy to work with and I get my cards FAST!
14 januari 2020
Omdöme utan inbjudan
Excellent customer service.
14 januari 2020
Omdöme utan inbjudan
appreciate being notified that my…
appreciate being notified that my subscription was expiring. quick and easy to renew.
14 januari 2020
Omdöme utan inbjudan
Always had good service from ID…
Always had good service from ID Wholesaler but part of my order hasn't arrived and no word from them as to why.
14 januari 2020
Omdöme utan inbjudan
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